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Dale was awesome. He answered all our questions and made... - THEBOWLINGS
Dale was awesome. He answered all our questions and made buying a truck a wonderful experience. Wr have more cars to buy in the future and I will come to Dale.
Top Reviewed Specialists At This Dealership
Sales and Leasing Professional
As usual the service team did a great job. They were... - Ltb
As usual the service team did a great job. They were professional and courteous and did the service quickly. We had great communication width them.
Commercial Sales Manager
The sales agent Carl is very helpful and went above and... - IYA_ANDRE.ALEX
The sales agent Carl is very helpful and went above and beyond his duty. Thank you so much for accommodating my request. He was calling us and check the status of the car.
My purchase was all done on line, very good... - gwilliswpi
My purchase was all done on line, very good communication, Nicole was very helpful even helped on her day off, delivered my new truck to my front door. Would buy from again.
On 4/2/21 I brought in my car to Rick Hendrick Buick GMC... - alvaro.gonzalez
On 4/2/21 I brought in my car to Rick Hendrick Buick GMC Duluth for a routine oil change, after the service was performed I drove off the lot for about 4 miles and the check oil level monitor system came on, I immediately pulled over to a parking lot and check the dipstick and confirmed that the engine did not have oil.
It is apparent to me that an auto serviceman forgot to put oil back in my car.
I immediately called the dealer and reported the incident.
The dealership told me to bring the car back, I could not drive the vehicle in this condition and I had it towed back to the dealership.
When I arrive a spoke with Mrs. Kristyn Johnson and informed the situation, she got a technician and verify that the oil level was low.
The technician added oil to my vehicle in from of Mrs. Johnson. They, (3) technicians took the car back to maintenance bay and performed a multi-point inspection.
They performed another oil change and reported that no damaged to the engine was found.
BEWARE OF THIS DEALERSHIP!!!!I visited this dealership... - brandonwms13
BEWARE OF THIS DEALERSHIP!!!!
I visited this dealership the other week and saw a 2021 GMC Yukon Denali. Extremely nice truck. Came back two days later to make the purchase. This is where the transaction went downhill. Received an offer on my trade, negotiated and finally reached a reasonable offer.
When arriving in the finance office, the finance manager made it seem like they had given me full value for my trade. She actually said, you’re in luck, they are giving you the full payoff for your trade. When looking over the buyers agreement found out that essentially what they did was gave me the full payoff for my trade but increased the amount of the vehicle. CROOKED!!!! I hesitated several times when signing the documents, however every time I pushed back…the finance manager would drop my interest rate to make the deal seem more attractive. She literally dropped my interest rate 3 times when I said I wasn’t sure about everything.
After leaving the dealership I immediately felt buyers remorse. I knew I had done the wrong thing, by purchasing a vehicle from these people. I called the very next day on Saturday to see about canceling the sale and coming to pick up my vehicle that I traded in. The finance manager told me to call back on Monday after 12pm. At this point I hadn’t even put 100 miles on the new vehicle. I was willing to pay something, I just wanted to cancel the deal and get my old vehicle back,.
I waited to Monday after 12pm and called back only to be told…they already sold my vehicle. I argued that point. The loan hadn’t even been funded. The finance manager and sales rep insisted that the vehicle had already been sold. Even told me that they sold it to a wholesaler. After fully thinking about this, the reason she told me to call back Monday after 12 was probably to send off the documents for my transaction.
Two days later, I find my traded vehicle FOR SALE on their website with photos. These people are shady and are liars. Why not just be honest and say you cant take the car back. I purchase vehicles all the time and never have been treated like this. DO NOT BUY FROM THIS DEALERSHIP!!!!! THEY WILL LIE TO YOU!!!!! SAVE YOURSELF THE FEELING THAT I HAVE!!!!
My daughters Buick developed a check engine light issue. ... - mattstevens50
My daughters Buick developed a check engine light issue. Mr Corey and the service technicians diagnosed it and had the parts ordered and the repairs completed quickly, and inexpensiveley. Great job Steve and the Colonial Team.
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