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The staff was great to work with and tried to make us... - Wgreene9663
The staff was great to work with and tried to make us comfortable. The process of purchasing is outdated and cumbersome. With technology of today there is no excuse for the buying process to be longer than 30-45 minutes from time of price agreement.
Top Reviewed Specialists At This Dealership
Internet Sales and Leasing
Internet Manager
Sales and Leasing
We purchase from Palmer Dodge often...four cars in the... - las6314
We purchase from Palmer Dodge often...four cars in the last 8 months! You can't get better customer service...or better prices! You won't be disappointed!
SALES PERSON
Internet Sales
Cory Robb was an excellent salesman who was very honest... - rccrn
Cory Robb was an excellent salesman who was very honest to me and my husband. We bought a 2008 Ford F-150 that had a few problems he made sure were corrected. Great customer service-I would recommend Hayes Chrysler!!!!
Sales Consultant
Sales
Hindsight is always 20/20, and I wish we had purchased... - Jason Laney
Hindsight is always 20/20, and I wish we had purchased here. Even after we purchased from another dealer Ryan Bills is proving to be a standout salesman. The fact he has reached and even answered some questions about the Ram we bought means a lot. This also means he and team at Hayes will be receiving all the business I can send them. If you’re in the market go visit them.
Internet Sales Manager
Sales Professional
Un muy vuen servicio al cliente en especial gerardo... - NINFAH54
Un muy vuen servicio al cliente en especial gerardo hernandez muy buena persona y como bendecir muchas grasias 😊 muy buenos carros ami me gusta mucho
Client Advisor
Monti Hansard is a ROCK STAR!! She was helpful,... - Kara S.
Monti Hansard is a ROCK STAR!! She was helpful, courteous, patient, fun, and very knowledgeable. She didn't sway or push us, she just HELPED us find the car we wanted. I ended up with an awesome Jeep Wrangler! And she knows all about them! She made the purchase (which I hate with a passion!) FUN! Yes! FUN! We were in and out and it didn't take ALL DAY SATURDAY! I think Miss Monti is Better than Awesome! She will make your car buying experience better than anything you can expect.
Brandon did a great job helping me and getting me... - Thomas Jackson
Brandon did a great job helping me and getting me serviced in and out well, He kept me updated through the whole process. He was very knowledgeable and polite I appreciate all that he did
Balked on $500.00; Yes $500.00 so Carvana and others like... - Carvana
Balked on $500.00; Yes $500.00 so Carvana and others like it will get my business from here on out, Never again, It does not deserve any stars but i have to give it a one
I had my oil changed here a few months ago and I smelled... - jcsold1
I had my oil changed here a few months ago and I smelled burning before I left the lot and was told it was probably oil dripped on something. Well over the next few weeks it never went away!!! So i called and made an appointment to have it checked out. While waiting I got several text from Sean the Service attendant about a $140 diagnostic fee and I replied twice or three times I have a Max care warranty from Chrysler! ( saying to myself not the boot leg warranty yall sell that don't cover) so he kept saying I have to tell you because you left. First off I gave my car to the service manager and I was sitting 20 feet away on the bench. So I walked in an asked who was Sean he said me!! I'm like why do you keep texting me about a fee? I pay a deductible if you'd like I'll call Chrysler for you! He stood up like he was going to scare me because he's taller and I let him know he don't want these problems! So we exchanged words and I reminded him I'm the customer he didn't care and later on I saw the owner and spoke and he let me know he saw everything on tape and I told him I could careless!! I wasn't going to mention that to him because I know how they handle business!! After waiting 3 hours I was told I had a plastic bag on my exhaust and it's $65 to remove! Ok just get me my car! Then they said I had a pin hole in my upper radiator hose AGAIN FOR LIKE THE THIRD OR FORTH TIME HERE. Nad I needed $1,790 worth of front end work. I said that's impossible!! And if I do it's covered!! Sean said it wasn't I said get the bag off and replace my hose. Well they didn't have a hose!! So when I asked for my car Derek the finance guy showed me a $160 service bill which he paid because he knew I wasn't and I took my car to another dealership which DOUBLE CHECKED BEHIND THEM AND LAUGHED BECAUSE NOTHING WAS WRONG WITH MY CAR!! they could've looked at the last service and tell the car was barely driven because of the smell and knew I wasn't going for that!! Any way Chrysler said if I needed the front end work it is covered. STAY CLEAR OF THIS PLACE!
9 minutes agoI have had this dealer stalk me for almost... - Sureshkumar108
9 minutes ago I have had this dealer stalk me for almost 4 months, but finally when I was ready to make a deal based on their own advertisement earlier that day..the best they could come up with was ..that there was a software glitch. They advertised an rt scatpack base model for $35800 ..and when I went to the showroom all of the sudden the price was $37900 .. although dodge was giving a discount of $4850 ..the dealer would not give me that discount . Trust me they had this car in stock for last six months .. they pulled my credit without even asking me or confirming with me .. or finalizing the numbers .. worst of all they did not redeem the $75 promotion .. I drove ll the way from cumming ga which was 1 hrs drive . I have always been a Mopar guy.. now I am so ashamed of ever visiting that showroom.
Positive outcome - MTeasley
Purchased a new vehicle after a horrifying experience at another dealer that same morning. Sales associate Alonzo was fabulous! Was in and out in less than 3 hours, with new Jeep!
Near 30096
Troncalli Chrysler Jeep Dodge Ram
F&I
Finance Director
parts manager
Palmer Dodge Chrysler Jeep Ram
Sales Manager