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It was great doing business with Larry. He worked... - Philip
It was great doing business with Larry. He worked diligently to simplify the process of test driving and ultimately purchasing a vehicle. Larry showed great hospitality and helped me become acquainted with the nuances of the vehicle before leaving.
Top Reviewed Specialists At This Dealership
VW Brand Specialist
Leo Leyva has been my Service Tech for the past 3 visits... - Birch
Leo Leyva has been my Service Tech for the past 3 visits since Rose went to a new position within Jim Ellis. Leo handled my Touareg in a Timely Manner, with Excellent Quality VW Service and a Clean Vehicle returned. I was introduced to Leo thru Phil Coleman my Sales Consultant and now considered a Friend . I have purchased 4 VW's from Jim Ellis and considered it the only VW Dealer. I want to thank the whole team from the Greeter to the Technician who performed my service on 12/10/2020 ...Always Beyond Expectations....I Love My V-dub....R Birch
Sales and Leasing Consultant
Ramazan was an excellent salesman, and made the process... - Heather P
Ramazan was an excellent salesman, and made the process as painless as could be! He was friendly and knowledgeable. Edward made the finance part quick and easy to understand.
I purchased a Volkswagen Atlas today from Heritage... - M Reynolds
I purchased a Volkswagen Atlas today from Heritage Volkswagen in Union City, GA, and the salesman and financing staff were top notch. Their customer service was impressive and I will definitely recommend this dealership.
In 2020 this Location decided to CALL THE POLICE ON 2... - Je
In 2020 this Location decided to CALL THE POLICE ON 2 BLACK MEN (MY COUSIN AND I ) BECAUSE WE REQUESTED A REFUND REGARDING A FRAUDULENT TRANSACTION they engaged. MY BROTHER WENT THERE TO BUY A CAR 2 WEEKS AGO. THE DEALERSHIP TRICKed HIM AND SOLD HIM A DAMAGED CAR FOR ALMOST 26000$ WITHOUT DISCLOSING ANYTHING TO HIM. WHEN HE GOT APPROVED FOR THE LOAN, THEY ADDED SO MANY FEES IN HIS CONTRACT WITHOUT EXPLAINING ANYTHING. MY BROTHER NEVER LEFT WITH THAT CAR INSTEAD, HE RECEIVED A BORROWED CAR WITH THE REASON THAT THEY NEEDED TO CLEAN THE CAR. OR THE REAL REASON WAS TO FIX THE CAR SO THE CAR CAN HOLD FOR A MINUTE AND BREAKS ON MY COUSIN IN A FUTURE. AFTER A WEEK MY COUSIN CALLED THEM TO GET AN UPDATE. WHEN HE CAME TO PICK UP THE CAR , He DROVE FOR ONLY 10 MIN ENGINE LIGHT ON , PROBLEM WITH TIRES, ACCELERATOR DIDNT WORK. HE GOT LUCKY BECAUSE THEY WERE NOT EXPECTING THE CAR TO BREAK THAT FAST. WE DECIDED TO CALL THE BANK AND CANCEL THE LOAN BECAUSE THE TRANSACTION WAS FRAUDULENT WITH THE INTENTION TO SELL A DAMAGE CAR AT A HIGHER PRICE TO THE CUSTOMER. WHEN WE WENT THERE TO GET THE DEPOSIT THEY BASICALLY THREATENED ME BECAUSE I CALLED THE BANK AND WROTE A BAD REVIEW. Instead of fixing the situation and give our deposit back the MANAGER DECIDED TO CALL THE CALL THE POLICE ON US THINKING THE CALL WOULD SCARE US LOL . WE WAITED PATIENTLY AND EXPLAIN THE SITUATION TO THE POLICE. I am proud of those police officers who handled the situation pretty well and forced them to give us our refund. I WILL STRONGLY ADVICE YOU NOT TO DO BUSINESS WITH THEM AT ALL. A BUSINESS WITH RACIAL PROFILING IS NOT A GOOD BUSINESS. This LOCATION IS FRAUD FRAUD!!! FRAUD!!!. I am going to screenshot this comment because you are deleting Bad comments to manipulate the rate of the review. STOP ASKING US TO DELETE OUR REVIEWS WE ARE ALLOW
Jim Ellis Volkswagen Kennesaw
Internet Sales Manager