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Adriana service advisor she is a very helpfull person... - franklingalileo1948
Adriana service advisor she is a very helpfull person and the mechanics also they take care of any detail in my car and the place is welcome me since I get there for my car service
Warning! United BMW engages in shady and deceptive sales... - sims29
Warning! United BMW engages in shady and deceptive sales practices. Complete embarrassment to the brand. Bought a vehicle after agreeing to price. Sent $154,000. Called to confirm my vehicle would be ready. Representative said to take delivery at 3:30 same day. They needed to get it off the showroom floor. I took a 45 minute UBER to their location. I arrived and was immediately lied to. They said the paperwork wasn't ready and to come back the next day. Huh? I had to escalate the matter to a manager. He also lied stating paperwork wasn't ready and to come back the next day at 9am. I told them I wasn't leaving without the car. It was already paid for. That's when the truth came out. They had another deal on the vehicle, even though I sent my $154,000 and arrived at the dealership an hour and a half later. Understand, it was not a deposit, it was payment in full. Absolutely ridiculous. Scummy sales practices. Must have sold me out trying to make another grand or so??? Please do yourself a favor and stay away from these guys. Not worth the headache. I have documents and texts that confirm everything stated above.