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What a great dealership to purchase a new Ford! The... - Richard S
What a great dealership to purchase a new Ford! The entire staff works hard to meet your budget and vehicle needs within a timely manner. If you are looking at a new Ford, I highly recommend you wheel your way in there and check this place out for yourself!
Top Reviewed Specialists At This Dealership
Master Certified Internet Sales
In July 2020 had my car service by Five Star Ford, but... - pm1103
In July 2020 had my car service by Five Star Ford, but since I have been looking for a Good Ford Lincoln Dealer I think I found one. Thanks
Sales and Leasing Professional
Very quick responce and solving a problem on my truck... - Eldin
Very quick responce and solving a problem on my truck f150 limited edition.
I will recommend especially this location to anyone who have had issue with Ford vehicle.
Digital Retail Sales
Internet Sales Manager
Sophie at Gwinnett Place Ford made my car purchase easy!... - wanda
Sophie at Gwinnett Place Ford made my car purchase easy! Everyone was super nice and honest. That's hard to find in the car buying world! Thank you for all your help!
The team at Five Star Ford made the purchase of my car... - sanders1470
The team at Five Star Ford made the purchase of my car the most pleasurable experience in my 30 years of purchasing vehicles. Justin Johnson (salesperson) and Michael Haywood (manager) were friendly, courteous, and very knowledgeable about the purchase of my vehicle. There was a "no pressure" approach which was very refreshing. Justin and Michael were amazing at answering all my questions with patience and care. Justin provided me with a video of the car within minutes of calling. I had never experience such care, thoughtfulness, and professionalism when purchasing a vehicle. I highly recommend the team at Five Star Ford. The name says it all!! Thank you Justin and Michael, it was such a pleasure working with you both.
Go see Kreg! He has been incredible and helped us get the... - Good Landing Recovery
Go see Kreg! He has been incredible and helped us get the car we wanted. Great pricing and even better service! I definitely highly recommend him!
Not only am I happy with my purchase, the entire... - Platinum
Not only am I happy with my purchase, the entire experience was enjoyable.
I dealt with Jay in Sales and Mark in Finance. Total professionals and super nice people. These people deserve a great review.
My vehicle cut off on me while driving Friday, January... - Brochelle25
My vehicle cut off on me while driving Friday, January 22nd. The battery and check engine light came on and I could not crank the car back up. My husband pushed it to a shopping center and I had it towed to Akins Ford in Winder (of which I have been a repeat customer for years) to be serviced.
The service department at Akins Ford in Winder put me and my family through an extreme inconvenience for over a week due to their lack of care and concern, specifically from service advisor Scott Tackabury. Mr. Tackabury displayed a great amount of unprofessionalism and inadequacy in customer service skills. He also disregarded the COVID-19 pandemic and did not wear a mask during any of our interactions. The completion of repairs on my vehicle was scheduled to be on Wednesday, January 27. Mr. Tackabury informed me that I would be able to return and pick up my vehicle on that evening. Prior to that conversation, he failed to mention that he would be taking that day off, preventing my vehicle from being serviced due to the fact that no other service advisor had information on my vehicle. He also did not inform me that, the part that was ordered for my vehicle’s repair had not even been shipped at that point. Because Mr. Tackabury was not working that day, no further details could be conveyed to me on the status of my vehicle or the parts needed to repair it. Akins Ford in Winder dropped the ball on communicating with me, my husband and Scott Tackabury to make sure they stuck to their word on having my repaired vehicle returned to me on the day agreed upon. This could have been avoided ahead of time and remedied during the incident. The following day when Scott returned back to work, I received a text message (from another employee named Norma) informing me that my car was finally ready for pick up. Upon arrival, I was informed that all repairs to my vehicle had been completed and there were no other issues. I cranked up my car and turned on the AC/Heat and the car completely cut off. The battery and check engine light came on again. It was not fixed. Mr. Tackabury informed me that the A/C compressor is bad and in order to allow my vehicle to operate without it, he needed to remove the relay so my car wouldn’t turn off once I pressed the AC button. Instead of apologizing for demonstrating a complete oversight of another problem with my vehicle, he said I would need more repairs and would have to come out of pocket to receive another service. He told me the AC Compressor was the only problem with the vehicle at this point. Scott declined assisting me and my husband with immediate services on the vehicle and told us nothing more could be done for us except to buy another part and pay again for more services. Mr. Tackabury refused to reach out to the service Manager Jason Setser or Assistant Service Manager Brandy Hayes, to resolve the issue my husband and I faced at this point. Scott displayed a lackadaisical attitude toward the predicament that we faced and refused to offer any assistance for our extreme inconvenience. The following morning Scott called me and told me there were actually MORE repairs that needed to be made on my vehicle and that it would be another $1,400 to fix everything. At this point I was beyond infuriated with Akins Ford as a company and Scott Tackabury. My husband and I were baffled by his display of an egregious lack of communication, incompetence, negligence and disregard for our tremendous inconvenience despite being loyal customers.
Richard was so patient and he really helped me to find a... - Aubreyann.kayon
Richard was so patient and he really helped me to find a car he was so caring to help me knowing I’m a single mother that needed a new thank you so much for all your good service
2012 ford focus - karen-hendricks
I had purchased my ford focus as a mothers day gift. Little did I realize ford decided to recall the transmission. I have been in the service department more times than at home and with many different rentals. Finally came to a point where they said they can't service my car anymore after 8 or 9 times .I just don't understand why not replace it if it was recalled they knew that it was bad.
Greene Ford Company
General Sales Manager
Mall of Georgia Ford