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The sales experience with Benson Ford was very pleasant.... - rgsproule
The sales experience with Benson Ford was very pleasant. This was an internet transaction and Lisa Swain handled it very professionally from start to finish. She and the dealership were very fair on the pricing for the Bronco Sport.
Top Reviewed Specialists At This Dealership
We received great service from this dealership by sales... - moore.lynn92
We received great service from this dealership by sales representative Mary Blocker! She was professional, had great personality, easy to talk with and didn't waste time finding us what we were looking for, thank you Mary, we love our F250!
Darrin & Lynn Moore
We have bought several vehicles from Green Ford. They are... - geewanda
We have bought several vehicles from Green Ford. They are like family to us and I rather deal with them than anyone else in Hall county or anywhere else to be honest.
Master Certified Internet Sales
All I can say is if you want or need a new or used... - Cwood0293
All I can say is if you want or need a new or used vehicle Timmy gay is the man with the plan. Hands down the best customer service and very knowledgeable and honest.
I appreciate everyone listening to my needs versus just... - mangumm74
I appreciate everyone listening to my needs versus just selling me a truck. We ended up finding the right truck for me and my family.
Great dealership with great employees. Quality business... - TRENTBCOCKRELL
Great dealership with great employees. Quality business and they will make sure you leave happy and in the vehicle you want. Very pleased with my purchase.
Customer Care Consultant
The best dealer in Gwinnett county I will recommend at... - yajairah77
The best dealer in Gwinnett county I will recommend at anytime to all my friends and family and whoever I know ga state and other states
Digital Retail Sales
Internet Sales Manager
Every person in there that crossed my path was so kind... - Batnana
Every person in there that crossed my path was so kind and helpful to me. I was met with a “hello” and “how can we help! No intimidation or pushing. Chad Harrison in particular was so very helpful and had such a positive personality.
Excellent service and great service advisor. I would... - redman803
Excellent service and great service advisor. I would recommend them to anyone. Great prices for the repairs and service for your vehicle. Nice people to deal with.
Pleasant and professional staff. They made quality... - MarcS123
Pleasant and professional staff. They made quality service recommendations for my vehicle. They did not try to over-sell me. I will do business with them in the future.
I chose five star Ford Lincoln to use my starter loan to... - Tawnys97
I chose five star Ford Lincoln to use my starter loan to purchase a car and everything was a breeze. I absolutely love the positive energy Mr. Kenny Harris gave off. He made me a lot less anxious during the process and welcomed me with a huge smile.
Usually I do not write reviews but Trella Griffin and... - Luis P.
Usually I do not write reviews but Trella Griffin and johnny made the purchasing experience easy and even pleasant. Great people to work with. I highly recommend them.
The folks at Jc Lewis Ford in Statesboro have always... - Brandon
The folks at Jc Lewis Ford in Statesboro have always treated myself, and my family like their family. Tim Humphrey is an awesome salesman that I've been dealing with for more than 10 years now. They treat everyone I refer to them with the same respect that I get. Great dealership, great people!
Great prices and great selection of inventory and I was... - Jason B.
Great prices and great selection of inventory and I was treated with the upmost respect, I drove a 500$ beater truck on the lot and they showed me respect as if I had drove up in a 100,000$ Truck. Helped me get every incentive and deal I could and negotiated a price that I was comfortable with on a new truck. And gave me a great price on my junk truck. For sales. Colby McCommon is who you need to see
I took my Ford Edge in for an oil change. The service was... - Marshall Entrekin
I took my Ford Edge in for an oil change. The service was outstanding. I had an appointment and they took it in right on time. The service personnel were very knowledgeable, very courteous and friendly. The waiting room was very clean. the overall service was excellent.
The team at Five Star Ford made the purchase of my car... - sanders1470
The team at Five Star Ford made the purchase of my car the most pleasurable experience in my 30 years of purchasing vehicles. Justin Johnson (salesperson) and Michael Haywood (manager) were friendly, courteous, and very knowledgeable about the purchase of my vehicle. There was a "no pressure" approach which was very refreshing. Justin and Michael were amazing at answering all my questions with patience and care. Justin provided me with a video of the car within minutes of calling. I had never experience such care, thoughtfulness, and professionalism when purchasing a vehicle. I highly recommend the team at Five Star Ford. The name says it all!! Thank you Justin and Michael, it was such a pleasure working with you both.
Wasn't even ready to buy a new vehicle but was looking at... - Jonathan Cole
Wasn't even ready to buy a new vehicle but was looking at options. The second dealership we stopped at had a group of salesmen working the lot like a flock of vultures, so we drove across the street to Classic Ford to look at a Ford Explorer. They had a great selection of late model used Explorers on the lot and the doors were open on the vehicles so we could shop without being hassled. After we looked at all the ones they had, we started walking to the showroom and was met by Mack whom greeted us and asked if we needed assistance. After that everything fell into place and we ended up buying one. There was no high pressure sales pitch, he answered all our questions and listened to all our concerns and worked with us to meet our price point. It honestly was the best interaction I have ever had with a dealership. I never felt pressure and he allowed us time to be comfortable with our decision. We even took the vehicle on a test drive to lunch (without the salesman) to think it over. If I am ever in the market for a new car again, this will be the first place I come.
My experience with Courtesy Ford was a good one. I didn't... - maggie.cox81
My experience with Courtesy Ford was a good one. I didn't know exactly what to expect. They really looked out for me. My sales representative and finance officer was very friendly and knowledgeable.
Their service department is incompetent. I was very... - judiha70
Their service department is incompetent. I was very unsatisfied. I will not ever recomend them to anyone. Part was on back order for two months. Never got the work finished.
My wife tried to make an appointment for an oil change.... - Morgan
My wife tried to make an appointment for an oil change. Service told her first come first serve. She took the car. 4 hours! She finally left. We won’t go back. Bought 2 vehicles. Wont buy again!
clean dealership friendly staff I was looking at very... - schirtzy
clean dealership friendly staff I was looking at very specific features was showed my options and went for a test drive sales was very helpful
My vehicle cut off on me while driving Friday, January... - Brochelle25
My vehicle cut off on me while driving Friday, January 22nd. The battery and check engine light came on and I could not crank the car back up. My husband pushed it to a shopping center and I had it towed to Akins Ford in Winder (of which I have been a repeat customer for years) to be serviced.
The service department at Akins Ford in Winder put me and my family through an extreme inconvenience for over a week due to their lack of care and concern, specifically from service advisor Scott Tackabury. Mr. Tackabury displayed a great amount of unprofessionalism and inadequacy in customer service skills. He also disregarded the COVID-19 pandemic and did not wear a mask during any of our interactions. The completion of repairs on my vehicle was scheduled to be on Wednesday, January 27. Mr. Tackabury informed me that I would be able to return and pick up my vehicle on that evening. Prior to that conversation, he failed to mention that he would be taking that day off, preventing my vehicle from being serviced due to the fact that no other service advisor had information on my vehicle. He also did not inform me that, the part that was ordered for my vehicle’s repair had not even been shipped at that point. Because Mr. Tackabury was not working that day, no further details could be conveyed to me on the status of my vehicle or the parts needed to repair it. Akins Ford in Winder dropped the ball on communicating with me, my husband and Scott Tackabury to make sure they stuck to their word on having my repaired vehicle returned to me on the day agreed upon. This could have been avoided ahead of time and remedied during the incident. The following day when Scott returned back to work, I received a text message (from another employee named Norma) informing me that my car was finally ready for pick up. Upon arrival, I was informed that all repairs to my vehicle had been completed and there were no other issues. I cranked up my car and turned on the AC/Heat and the car completely cut off. The battery and check engine light came on again. It was not fixed. Mr. Tackabury informed me that the A/C compressor is bad and in order to allow my vehicle to operate without it, he needed to remove the relay so my car wouldn’t turn off once I pressed the AC button. Instead of apologizing for demonstrating a complete oversight of another problem with my vehicle, he said I would need more repairs and would have to come out of pocket to receive another service. He told me the AC Compressor was the only problem with the vehicle at this point. Scott declined assisting me and my husband with immediate services on the vehicle and told us nothing more could be done for us except to buy another part and pay again for more services. Mr. Tackabury refused to reach out to the service Manager Jason Setser or Assistant Service Manager Brandy Hayes, to resolve the issue my husband and I faced at this point. Scott displayed a lackadaisical attitude toward the predicament that we faced and refused to offer any assistance for our extreme inconvenience. The following morning Scott called me and told me there were actually MORE repairs that needed to be made on my vehicle and that it would be another $1,400 to fix everything. At this point I was beyond infuriated with Akins Ford as a company and Scott Tackabury. My husband and I were baffled by his display of an egregious lack of communication, incompetence, negligence and disregard for our tremendous inconvenience despite being loyal customers.
Family owned and they are VERY hands on. From sales rep... - AnnieB
Family owned and they are VERY hands on. From sales rep to finance to office personnel and up, everyone there was friendly and knowledgeable. Can't say enough good things about this bunch of folks. We drove down from the NC mountains and will do so again! We bought a new 2020 F-150 and are thrilled with it. Not that we will ever learn to use all the gizwidgets on it, but they are there if we have questions, and they made sure we knew the basics before leaving the lot. Look no further...this is the place to go for a vehicle.
Sales Consultant was helpful, but no pressure. He showed... - Gnloyd
Sales Consultant was helpful, but no pressure. He showed me new and used vehicles and found one that met my needs at a price that was right for me. They also arranged to have camper shell installed.
Richard was so patient and he really helped me to find a... - Aubreyann.kayon
Richard was so patient and he really helped me to find a car he was so caring to help me knowing I’m a single mother that needed a new thank you so much for all your good service
Very nice - Ivy ashley
Love love them working with you and helping find the best car for your personality would send family members there to buy a nice car
favorable experience - dlee
everyone at Firmin Ford is great and has been so good to me. i have bought 3 cars from William there and have all my service done there as well and i live in spartanburg. I would highly recomend William and this dealership
Disappointed F-150 owner - dwgodbee
I have a 2017 F-150 Ecoboost that I bought new from Satcher Ford. It is a Lariat FX-4 that is loaded with a spray in bed liner from the factory. I paid nearly $60K for it and it is still under warranty for what it’s worth. I took it in to Satcher for a recall and 3 warranty items. A miss at 40 MPH, a noise in the front end, and a piece of the bedliner the size of a 50-cent piece has chipped up. They kept it a week and fixed nothing. They never called me with status updates, then said they couldn’t get it to miss when they drove it, couldn’t hear the noise in the front end and Ford denied the bed liner saying it was physical damage and that I must have dropped a shovel or rake in the bed. I don’t remember ever doing that, there is no dent or other evidence of physical damage. Even if I did drop something as light as a shovel or rake wouldn’t you think a bed liner would have stood up to that? I have never carried anything very heavy or abrasive in the bed either. That is obvious because the rest of the bed looks unused. I also noticed that there is no paint or primer under the spray in liner. If you are smart you will not get a factory spray in liner. That way you will get the extra protection of primer and paint before the liner is sprayed in and a warranty that may not be honored. The dealer was my best friend while I was buying the truck, but the service department is terrible, and Ford is even worse. This will probably be my last Ford truck and I will never use this dealer again.
Metter offered great service when buying our new truck.... - Ashley
Metter offered great service when buying our new truck. My time was valued and everything was handled in record time, unlike many experiences I have had with other dealerships.
Dana Hall was awesome !!! I was in and out less than 90... - Foxy Roxy
Dana Hall was awesome !!! I was in and out less than 90 mins !! I sent my Hubby next day he bought a truck! !!! A great experience!!
Lake Keowee Ford
Greene Ford Company
General Sales Manager
Mall of Georgia Ford