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We had the best car buying experience ever with this... - kbarger
We had the best car buying experience ever with this dealership. Christian was fantastic. He was very knowledgeable about the van, and we did not feel any pressure to make the purchase. He was very patient with us even when we asked for him to explain something multiple times. He provided excellent customer service and has checked in with us since our purchase. I recommend him to anyone looking to purchase a vehicle.
Top Reviewed Specialists At This Dealership
I haven't bought a vehicle since 1998. And to think out... - eddieball452
I haven't bought a vehicle since 1998. And to think out of all the dealerships in the world, all the dealerships online, I chose Jimmy Britt Chrysler Jeep Dodge Ram in Statesboro Ga. I bought the new 2021 Dodge Charger GT. My dealer, Mr. Bootsy Barnes gave me excellence service, plus he had my vehicle personally delivered to me. I was like "Wow". Even my husband was impressed until he went and bought him a new vehicle 3days later from the same dealer. I recommend Bootsy as Salesman of the Year! I will definitely be back
Salesman, Mr. Preston, was knowledgeable about the... - vols40
Salesman, Mr. Preston, was knowledgeable about the vehicle I purchased. He greeted me when I came in even though we had only communicated by internet, and got me out in a reasonably amount of time. Thanks Preston for your attention and help.
Senior Product Specialist
Senior Client Relationship Manager
Hindsight is always 20/20, and I wish we had purchased... - Jason Laney
Hindsight is always 20/20, and I wish we had purchased here. Even after we purchased from another dealer Ryan Bills is proving to be a standout salesman. The fact he has reached and even answered some questions about the Ram we bought means a lot. This also means he and team at Hayes will be receiving all the business I can send them. If you’re in the market go visit them.
Internet Sales Manager
Internet Sales Manager
They listened to what we needed in a vehicle and... - DDYKSTRA
They listened to what we needed in a vehicle and delivered. Rashad was great and really went above and beyond to get us the truck that we wanted
Excellent dealership. I drove over 100 miles to get a... - Phillip
Excellent dealership. I drove over 100 miles to get a great deal on the car I was looking for. Good honest people that are easy to do business with.
Mike and Alex were great to work with.
Comercial Fleet Manager
Bob King was great and he took really good care to make... - Verypleased
Bob King was great and he took really good care to make sure that I got the vehicle that I wanted. Excellent customer service and the wait was not long at all. Everyone was attentive and nice.
John Tiner has now sold me 2 vehicles. The experience is... - Mwarren417
John Tiner has now sold me 2 vehicles. The experience is stress free and enjoyable. As long as I live in Athens no other dealer or salesman will get my business. Absolutely proud to be an Athens Jeep Chrysler Dodge customer.
The salesperson Janae made this sell happen. I worked... - Cpope1022
The salesperson Janae made this sell happen. I worked with her for a couple of weeks and she was wonderful. The other managers and agents were very helpful and professional.
The work was done very well. The price quoted was not... - Paulchance54
The work was done very well. The price quoted was not any where near the final cost. This should not happen. Please quote the final cost
Fast and friendly service. They answered all questions... - 1972wendyburke
Fast and friendly service. They answered all questions and concerns I might would have had. I will recommend friends and family. Elena was nice and friendly and did a fantastic job helping me with the purchase of my new jeep.
Extraordinary customer service! The entire staff always... - sbedward
Extraordinary customer service! The entire staff always has a “my pleasure attitude “ and the service that Hayes delivers is second to none! You guys are the best!
I had a great experience. They had at least 5 cars me and... - bryantwhitehead
I had a great experience. They had at least 5 cars me and my wife were interested in.
There was construction going on when we arrived which made it a little confusing on where to go. We were then approached by miss rose. Omg she made me and my wife feel at home right away. She made us feel like a family member you’ve been missing and haven’t seen in at long time. Thank you so much for that miss rose. It’s people like you I would love to surround myself around. Overall great experience. everybody we encountered was amazing even the maintenance people. Will definitely be back for the next vehicles
I went to the Chrysler service for my car Steven was the... - twnfc
I went to the Chrysler service for my car Steven was the service advisor. He went over the problem with my car and explained it well and did a very good job I would recommend him and I will look for him next time I go back
In a short time, I received an oil change and tire... - sc409orang71
In a short time, I received an oil change and tire rotation. Grateful to leave before 5 pm. Thanks for the service at Plaza Chrysler Dodge Jeep Ram of Orangeburg.
I was on my way to another dealer in Anderson when I... - garywinkel
I was on my way to another dealer in Anderson when I decided to look at what Lake Keowee might have. The salesman, Mr. John Banks asked a few questions and within minutes brought the perfect RAM for our small farm right to the door for me. His service was fast, highly effective and very pleasant. Thank-you for making a potentially stressful experience a pleasure instead.
Great people. Fair pricing and no games. - Shumdit
Leased a wrangler for out Daughter here. Right in and right out. Gave us a great price, no bait and switch and no hard sell on F&I upgrades. I would recommend this place and will certainly refer others there in the future.
My vehicle cut off on me while driving Friday, January... - Brochelle25
My vehicle cut off on me while driving Friday, January 22nd. The battery and check engine light came on and I could not crank the car back up. My husband pushed it to a shopping center and I had it towed to Akins Ford in Winder (of which I have been a repeat customer for years) to be serviced.
The service department at Akins Ford in Winder put me and my family through an extreme inconvenience for over a week due to their lack of care and concern, specifically from service advisor Scott Tackabury. Mr. Tackabury displayed a great amount of unprofessionalism and inadequacy in customer service skills. He also disregarded the COVID-19 pandemic and did not wear a mask during any of our interactions. The completion of repairs on my vehicle was scheduled to be on Wednesday, January 27. Mr. Tackabury informed me that I would be able to return and pick up my vehicle on that evening. Prior to that conversation, he failed to mention that he would be taking that day off, preventing my vehicle from being serviced due to the fact that no other service advisor had information on my vehicle. He also did not inform me that, the part that was ordered for my vehicle’s repair had not even been shipped at that point. Because Mr. Tackabury was not working that day, no further details could be conveyed to me on the status of my vehicle or the parts needed to repair it. Akins Ford in Winder dropped the ball on communicating with me, my husband and Scott Tackabury to make sure they stuck to their word on having my repaired vehicle returned to me on the day agreed upon. This could have been avoided ahead of time and remedied during the incident. The following day when Scott returned back to work, I received a text message (from another employee named Norma) informing me that my car was finally ready for pick up. Upon arrival, I was informed that all repairs to my vehicle had been completed and there were no other issues. I cranked up my car and turned on the AC/Heat and the car completely cut off. The battery and check engine light came on again. It was not fixed. Mr. Tackabury informed me that the A/C compressor is bad and in order to allow my vehicle to operate without it, he needed to remove the relay so my car wouldn’t turn off once I pressed the AC button. Instead of apologizing for demonstrating a complete oversight of another problem with my vehicle, he said I would need more repairs and would have to come out of pocket to receive another service. He told me the AC Compressor was the only problem with the vehicle at this point. Scott declined assisting me and my husband with immediate services on the vehicle and told us nothing more could be done for us except to buy another part and pay again for more services. Mr. Tackabury refused to reach out to the service Manager Jason Setser or Assistant Service Manager Brandy Hayes, to resolve the issue my husband and I faced at this point. Scott displayed a lackadaisical attitude toward the predicament that we faced and refused to offer any assistance for our extreme inconvenience. The following morning Scott called me and told me there were actually MORE repairs that needed to be made on my vehicle and that it would be another $1,400 to fix everything. At this point I was beyond infuriated with Akins Ford as a company and Scott Tackabury. My husband and I were baffled by his display of an egregious lack of communication, incompetence, negligence and disregard for our tremendous inconvenience despite being loyal customers.
Came in for a oil change and tire rotation Took a left... - Pburkett1
Came in for a oil change and tire rotation Took a left out of the lot to discover the lug nuts had never been tightened. Had to make a uturn in heavy traffic to return not happy
Kenneth Busby was an amazing salesman! He made me feel... - zhill40
Kenneth Busby was an amazing salesman! He made me feel very reassured and he made the process very smooth. I wouldn’t definitely recommend him.
10/10 WOULD NOT RECOMMEND THIS PLACE!! It's been one... - Mm58820455
10/10 WOULD NOT RECOMMEND THIS PLACE!! It's been one thing after another since I got my car. I feel I have been very taken advantage of. Within the 1st WEEK of having the car, I had to take it back the dealership several times with mechanical and body issues. Everything was made out to be my fault. Customer service is a joke as well.
Great service. - jconne5
The service dept. made sure all recalls and warnings were taken care of during my visit to repair my door locks on my Ram 2500. My door locks are now working great.
What I didn't like was they had a price on a vehicle that... - Riohill81
What I didn't like was they had a price on a vehicle that different online than when I called and asked about it they told that price was misprint. Really!
I always buy my cars from this dealership which happened... - Johnsontaylar1
I always buy my cars from this dealership which happened to be family owned!! Terrei Miller was my salesperson! She was patient and very kind all throughout the deal, she even purchased lunch and was there every step of the way. I appreciate such a wonderful experience yet again
Their service department is less than acceptable. - Disgruntled Customer
With an appointment I waited 3 hours. To make up time, they did poor workmanship. Leading me back for 2 more hours the next week.
I purchased a 2019 Lexus LC500 on 10-16-2020. My sales... - Lisaalan1965
I purchased a 2019 Lexus LC500 on 10-16-2020. My sales person was Austin. I drove about over two hours to look at the car and ended up purchasing. Austin and entire team was friendly, knowledgeable and honest. This was the easiest car purchase that I have ever made in my life.
Thanks so much!!
Really wish I could give this dealer a zero rating. This... - Jmontanari
Really wish I could give this dealer a zero rating. This continues to be the worst car buying experience of my life. For the second time, my wife, infant son and I have been left literally standing in the cold at Carmax Norcross when they did not honor a curbside appointment made and verified by multiple staff. After being told I would receive documents to sign electronically I never did and we've now been waiting an hour for everything to get re-sorted. We are apprehensive to go inside as staff and customers alike are unmasked (see photo). And naturally there are no benches or seats outside. Will be eating a very late dinner with a fussy baby yet again, thanks Carmax. STAY AWAY AT ALL COSTS!!!
By far the worst and most incompetent dealership I’ve... - Jeep guy
By far the worst and most incompetent dealership I’ve ever dealt with. Theo first wrote everything up on one truck, ran my credit report and told me it sold.... Then he found another at another dealership, he said no problem he’ll get that one... Next day, nope that wasn’t available... Now I’m the third one, he said it will be at their dealership the next day.... Well when “it” got there it was a completely different truck... Theo didn’t even tell me he sent another truck, yes a 4th truck.... I decided I would take it, they delivered it and it had 1749 miles on it... The paperwork said 100 miles... When the truck arrived at their dealership it had 1500 miles on it... The other dealership 300 miles away... So they sold me a vehicle with 1749 miles on it without even telling me... So they corrected the contract.... Now here’s the worst part, THEY TOLD THE FINANCE COMPANY IT WAS IN MY POSSESSION ON FEB 27.... I DIDNT EVEN THE TRUCK NOR THE CONTRACT UNTIL MARCH 6th.... So I have a week worth of interest that I have to pay... Then they didn’t even pay off my truck in full... So I had to pay that.... Now they also turned this in to their finance dept as if it was done on the 27th so they sent me a bill for the down payment based on the 27th date.... THE TRUCK AND CONTRACT WASNT RECEIVED UNTIL MARCH 6TH....... Complete fraud...
I HIGHLY recommend Big O Dodge! I Went in tonight to... - jsatch
I HIGHLY recommend Big O Dodge! I Went in tonight to purchase a Ram Rebel. Hunter Smith made the process extremely easy. He was straightforward and didn't play the usual salesman games. He brought me an offer, I countered once, we shook hands, deal done! From the time I set foot on the lot to the time I took delivery was the fastest I've ever been through a car deal. Again when I got back to finance, and dealt with Thomas, he didn't play games. He got straight to the point and offered me a great deal on an extended warranty, which I never buy, but I did this time. Of all the car transactions I've done, Big O was the smoothest and easiest, and I will definitely go back if I'm in the market for another Dodge!
Worst experience, I bought a used Lexus from this dealer,... - Dmarsh
Worst experience, I bought a used Lexus from this dealer, car had no brakes no router and bad tires spoke to Tim, he referred me to Andrew he referred me to Jimmy, who wanted $300+ to replace the brakes and routers. Bad tires leave me sitting on a street corner. All these things I pointed out to the sales person before taking the car from location. It will know cost me close to $800 for repairs. They had no knowledge of implied warranty.
Jimmy Britt Chrysler Dodge Jeep RAM
Jimmy Britt Chrysler Jeep Dodge RAM
Rick Hendrick Chrysler Dodge Jeep RAM Duluth