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Great customer service. Salesperson Kevin was Very... - Pricilla18
Great customer service. Salesperson Kevin was Very knowledgeable over the cars we were looking at. Didn’t feel pressured to buy the vehicle in question. Overall great experience all employees were very accommodating and they worked with our needs/wants! Definite will shop with them again when the time comes.
The service was horrible with all the lies the sale rep... - lucassmithtrucking
The service was horrible with all the lies the sale rep tolde. The car went on for two major repairs before the first car payment was even die. Very bad business on your part. I will never do business with this company again. Also be sure to earn anyone o know not to deal with this shady company
My husband Brian Lewallen had our 18/Mirage Vehicle... - Tine Underwood
My husband Brian Lewallen had our 18/Mirage Vehicle inspection done 4/16/20. did amazing job on the car,Friendly,explained everything about it
These guys think that sending marketing to people that... - Greg
These guys think that sending marketing to people that makes them think they have won a substantial prize in order to trick them into coming to their dealership is an ok thing to do. DECEPTIVE!! That is the lowest bottom of the barrel kind of attempt to attain a customer. There’s no way I would ever buy from them. You can’t trick people into being your customers.
apparent lies about parts. - Jerry D
I have been to Love Mitsubishi a few times to try to find parts for my 2017 Mitsubishi Mirage and was told each time that they DID NOT get Mitsubishi Mirage Parts. I've tried several times. The latest Was today (8/26/2019) I'm looking for a locking gas cap. I was told to go to somewhere like AutoZone because Love DID NOT have Mitsubishi parts. I am shocked that Mitsubishi allows such behavior from their franchises.
Dealership worked with me to get the interest rate and... - fmjfmj
Dealership worked with me to get the interest rate and monthly payment that best fit my budget. The car is very sporty and fun to drive. Dealership is always helpful in resolving problems.
Definitely Recommend Andy - Kelly G
Andy was a pleasure to work with. He went above and beyond making me feel welcome. The process was quick and easy. I will definitely recommend Dick Smith and Andy.
Great Start. Lousy Finish. - palebeachbum
Great price on my new car. Didn't even have to haggle. The compliments stop here. RUDE finance lady. Manager left me standing when I pointed out minor damage to my brand new car when I took delivery. He literally walked away. Received car missing the spare $300 key. They ordered another key, but didn't bother to call to let me know when it was ready to pick up. I finally called 2wks later to ask what the holdup was. Picked up the key and was told I needed to drive even further from home (was already 45mins away) to have the key programmed at another dealership. They should have done this for the customer! Title wasn't processed in a timely manner. Took nearly 2mos. I had traded in a car and that loan was not paid off timely either. I had to make 2 additional payments on a car I no longer owned. That was utterly ridiculous and had me fuming. Horrible headache of a car purchase!