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Great Dealership! Dean Taylor was the best and if you’re... - jenloupat
Great Dealership! Dean Taylor was the best and if you’re in such of low prices and quality service please visit Jimmy Britt Chrysler Jeep Dodge Ram!
Top Reviewed Specialists At This Dealership
Fast and easy process. I already knew the vehicle I was... - lomanhayesjj
Fast and easy process. I already knew the vehicle I was interested in, and they were able to answer all of my questions. The finance department was able to work with me on both payments and interest, reducing the APR from over 4% to 2.49%. Great deal on a used vehicle.
General Sales Manager
Devontre is the BEST! Easiest car buying experience I... - pierpontconstruction
Devontre is the BEST! Easiest car buying experience I have ever had and I have bought a lot of cars and trucks! Very Happy! Customer for life!
Great service! I would highly recommend them! Great... - elizabeth_massingill
Great service! I would highly recommend them! Great people, great deals, and great vehicles. I went looking for a vehicle and came home the same day with a great purchase!
Senior Product Specialist
Senior Client Relationship Manager
Excellent dealership. I drove over 100 miles to get a... - Phillip
Excellent dealership. I drove over 100 miles to get a great deal on the car I was looking for. Good honest people that are easy to do business with.
Mike and Alex were great to work with.
Comercial Fleet Manager
My daughter and I had one of the fastest and easiest car... - hinson845
My daughter and I had one of the fastest and easiest car buying experiences I have ever had. Clint was so great to work with!
We had a good experience at the dealer on February 5.... - marymosinski
We had a good experience at the dealer on February 5. Charles Castle was an awesome sales person. He was very helpful in finding us a car with all of our expectations. We also received a follow up call yesterday. I highly recommend Charles Castle if you are wanting a great sales associate at JT JEEP & DODGE.
I needed a new FOB keyless entry device for my newly... - mserletic1
I needed a new FOB keyless entry device for my newly purchased RAM 1500 from a different dealership. Service and parts department stepped up and handled the transaction very smoothly. Kisty did a great job. Thanks
Very friendly and knowledgable. I would highly recommend... - rursuy66
Very friendly and knowledgable. I would highly recommend this dealership. The service was great and they took care of me and the problems with my car.
Carlos was great! Our deal was handled quickly (compared... - kelpsteresa
Carlos was great! Our deal was handled quickly (compared to previous experiences). The team worked hard to give me the deal that I wanted.
One of my better car buying experiences.
I had my ram 1500 eco diesel in for service , not only... - Christopher Blanchard
I had my ram 1500 eco diesel in for service , not only was on time it was actually done before promised . I have but several vehicles here and always had a positive experience , and the service is great ! I wanted to say the service manager really has this operation running at its finest , thank you for making this easy and satisfying
Fast and friendly crew checked me in. Car came back... - JT
Fast and friendly crew checked me in.
Car came back washed and ready to go.
Had enough time to look at the new Jeeps. Thanks
I have used Butler for service on cars from our collision... - Matt
I have used Butler for service on cars from our collision shop so I trusted the dealership to give me a fair deal. Nolan, my salesman, treated me fair and I decided to purchase my first brand new vehicle.
Great service. - jconne5
The service dept. made sure all recalls and warnings were taken care of during my visit to repair my door locks on my Ram 2500. My door locks are now working great.
I had a very pleasant experience with this dealership.... - moonflower906
I had a very pleasant experience with this dealership. My salesman was Ray Lockamy. He was knowledgeable and answered the questions that I had. I would recommend them to friends and family.
My wife and I recently bought a 2002 Ford Thunderbird... - Jeffb61
My wife and I recently bought a 2002 Ford Thunderbird from the dealership. I worked with Tyrone and the GM. We live in North Georgia but saw the car online. After they did a video walk through we decided to let them deliver the car with the understanding we were not obliged to purchase. The car had 38,500 miles approximately and was in good condition cosmetically considering its 18 years old. We did a test drive and found that the ABS and traction control lights would not turn off. We discussed the situation and decided to have a local dealer test it. The code indicated a wheel sensor and it would cost around 350 to fix. There were no other codes present. The GM discounted the cost of the repair and an extra 50 and we decided buy it. Later that evening we found that the illumination for the speedometer and tach were out, I figured maybe a bulb? Well it turns out on these cars there is no such thing and lighting is controlled by a module that also controls other functions such as power steering, windows etc. not a simple fix and the part is no longer made. I immediately communicated this to Tyrone and he said he’d get back to me Saturday. Well never heard back and texted that evening, was told it was a busy day and that we would hear Monday.
On Sunday we took the hardtop off and during the process I was looking for the cover for the soft top, that’s missing too, but also found a device attached to the battery, turns out it’s a GPS tracking device that is attached to a service they included from a company called Kahu, I went back through my wife’s paperwork and sure enough it was tucked into it, we didn’t realize what it was, it was only after researching I found out. I disconnected it from the vehicle and added that discovery to Tyrone via text that I didn’t want anything to do with this service and to get back to me on the lighting issue.
Well it’s Thursday and we never heard back, I didn’t expect huge things since we had signed the paperwork, but the lighting issue couldn’t be detected during the day so there was no way to know until it was dark. The tracking thing was just creepy, I don’t want some unknown company detailing her movements, the phones are enough as it is. A return call to us though would have been appropriate and certainly a good business decision. Not doing so made the process feel cheap and like they were hiding something, now we have reservations even though we tried to do our diligence before purchasing. Expecting good communication here after the fact ended up terribly disappointing and personally I’d never do business here again.
Their service department is less than acceptable. - Disgruntled Customer
With an appointment I waited 3 hours. To make up time, they did poor workmanship. Leading me back for 2 more hours the next week.
My boyfriend bought a 2013 F250 and the sales associate... - JF
My boyfriend bought a 2013 F250 and the sales associate told him it came with two keys. We left with only one and have called numerous times every single week to get the second key mailed to us and every time Jason tells us that he will look into it and call us back. Second issue is that our temporary tag is expired, we were told by Jason a new one would be mailed in time for it to not expire and that was a lie. When asked what the status was on his actual registration— “I’ll look into it and call you back”. No call back. No one should drop 40 freaking grand on a truck and be treated like this and not even be able to drive it because they let your xxxx tag expire. If I could leave less than a star I would.
I have never been so dissatisfied with a company in my... - Jeep Owner
I have never been so dissatisfied with a company in my life. First time I took my Jeep there, they told me they couldn’t do anything for it because the problem wasn’t happening exactly at the moment it was in their shop. How am I supposed to know when it’s going to mess up? I can’t see the future. And I made it clear the engine light would come on for a couple hours then off. Second time it was there, was in their 3 days and all they did was change the battery. Doesn’t take that long and it was obvious the problem was not the battery. It started messing up the day after I got it out. I told Travis to call me before doing anything to my car, did he? NO! He wouldn’t communicate with me, never answered phone calls, would forward my calls because he had my number, I left numerous voicemails, no return! All he did was text me and say they still were looking into the problem, and would let me know. He never let me know what was going on. No one was looking at my car when it sat there because when I finally got someone on the phone a week after I picked up my Jeep, I asked Blake what they were going to do to fix it and what could be there problem. He then told me well we are going to have to look at it and see. What have y’all been doing the 3 days it was there?! And back when I brought it in October?! Travis texted me and said they had been looking at it! I called another dealership and they knew the problem right away. I would rather pay to have my Jeep towed across the country than bring it back to Milton Ruben! As a business owner myself, if this was happening and my staff acted like this, I would be absolutely ashamed and embarrassed! From the reviews over the past years, it’s clear they don’t care at all about fixing their problems.
Great Service - fboz
They make the purchase process very easy. This is a smaller dealership with owner involvement, There are no document fees. The service department is great.
Sales refused to help find the vehicle I wanted. Finance... - redramman
Sales refused to help find the vehicle I wanted. Finance manager had a bad attitude and was very unfriendly. Overall a bad experience! Needless to say bought some where else.
Thanks to all the folks at Liberty Chrysler for giving me... - phoenix91
Thanks to all the folks at Liberty Chrysler for giving me great service. Mr. Suspenders(Troy) THANKS for your great service and making sure my car buying was a good experience.
Fantastic Dealership - Truckbuyer67
Absolutely loved doing business with Louie and his sales team. They are honest and knowledgeable about the cars on their lot. I recently bought a new 2017 Ram 1500 from his lot and have loved everything about the truck but have loved the price I payed and the service I received even more. This is one of the best car buying experiences I will probably ever have. Thanks Louie to you and your team. You guys are awesome!
Violation of Fair Credit Act - Mary Timmons
I definitely wouldn't suggest inquiring about a vehicle from this dealership. The salesman Dylan ran my credit without my permission. I told him I only wanted numbers to send to my credit union.
I gave him my information believing it would only be a soft pull since he stated my credit wouldn't be ran. Nope, it was hard pull. So he called me this morning talking about another dealership that ran my credit in OCTOBER. It's December. October had nothing to do with December. That dealership had permission, whereas you didn't. I explained that, so he transferred me over to rude xxx Lee.
Lee is a joke. He basically told me that a soft pull and a hard inquiry is the same. HA! No, Lee. A soft pull doesn't affect your credit but a hard pull does. Anything to cover up for his incompetent salesman I guess.
I've already spoke to a consumer's protection lawyer and I'll be suing for a violation of the Fair Credit Act.
Jimmy Britt Chrysler Dodge Jeep RAM
Waynesboro Chrysler Dodge Jeep Ram
Jimmy Britt Chrysler Jeep Dodge RAM