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I believe I have purchased five cars from them and help... - 20Hilton?
I believe I have purchased five cars from them and help buy a few for work. Friendly, and took care of everything for us. It is so much different doing business with these folks. I'm sure we will be back.
Top Reviewed Specialists At This Dealership
Great experience from start to finish - probably the best... - Shawnstinson_29203
Great experience from start to finish - probably the best car buying experience this 59 year old has ever had! I felt no pressure at all.
I can’t say enough good things about Tony. Responsive,... - Robbiemoore00
I can’t say enough good things about Tony. Responsive, honest and knew exactly what we wanted. Best car buying experience by far. I will definitely use Tony for my future car buying needs. The whole process was seamless and quick. In and out just like it should be. Thank you so much Tony.
Used Car Buyer
Very Very professional and I would recommend Lugoff... - Cookie
Very Very professional and I would recommend Lugoff Toyota to my Family and Friends. And Cody was very professional and nice.He really did a good job of explaining how all the features work in side and out. Very good sale man.
Buying a car can be a tough experience with all the... - TKnight
Buying a car can be a tough experience with all the options and dealerships out there. Timmy Gay made my family's trip to Athens Ford extremely quick easy. We started with a test drive followed by the dreaded "money talk". With Timmy it never felt unpleasant or awkward. He was professional in making sure I was taken care of all while providing some fun entertainment for my 2 year old son. We were able to make a deal that worked out great for my family and I drove away in my new truck. Go for a visit and ask for Timmy...you will not be disappointed.
Exceptional buying experience. Shawn and Donnie are... - S.NBUSH
Exceptional buying experience. Shawn and Donnie are considerate of your time and proved to me that Nissan of Athens should be your first and last stop.
Had a great experience. Chris made it so easy and low... - Geoffcook82
Had a great experience. Chris made it so easy and low pressure. And took care of financing and adding to my insurance Great price also on the vehicle
Friendly, professional service with a real “can do”... - counselormu2
Friendly, professional service with a real “can do” attitude. Always a good experience with service and sales (John Hill). I’ll be back here again.
Matt and all the people we dealt with were top notch!... - Loosegroup
Matt and all the people we dealt with were top notch! Purchased a used 2018 GMC for the right price! They were a no pressure sales team that were very courteous.
Great Service! worked with Wayne virtually and he backed... - nesmjj
Great Service! worked with Wayne virtually and he backed up everything initially discussed. A couple initial issue with the Truck, and the dealership quickly scheduled me in to take a look.
My experience there was great! Anre and Kyle did a... - ahedgecock007
My experience there was great! Anre and Kyle did a wonderful job getting me into the truck I wanted and really close to the price I wanted!
General Sales Manager
Thie staff was fantastic. Service was quick efficient... - TIMDEEP.DEEP
Thie staff was fantastic. Service was quick efficient and professional with the problem diagnosed found and fixed. I wiii definitely recommend this dealership to my friends. Thanks
Senior Product Specialist
Thank you to the gentleman who helped me when I needed a... - kwood
Thank you to the gentleman who helped me when I needed a new battery. He was able to get one put in my GMC that evening and I am thankful the service department had a battery that would fit my car.
Purcahsed a used car - Kelly.Null
I started looking for a used car online, and someone suggested checking this dealership. I was comparing several cars, over several dealerships, and found a car that I was interested in at Midlands Mazda. I opened an inquiry concerning the car. The response was very timely and professional. Let me define professional- timely, courteous, detailed and without the "shark" mentality expected with sales personnel. I asked several question via email, and each request was handled consistently in the same manner. I went into the dealership with financing / insurance, etc taken care of with the intent of purchase. I do not purchase lightly - i would have easily walked out of there without the car if i had any concerns. The staff was incredible and a PLEASURE to work with. Tony Carmon was a joy to meet, and Ray Bristow the general manager- both made feel very comfortable. Ray and Tony both addressed a concern with the car quickly, professionally, and with concern for my comfort/ ease. I would not hesitate to recommend either of the again, Thank you Tony Valle for walking me through the paperwork!
Excellent dealership. I drove over 100 miles to get a... - Phillip
Excellent dealership. I drove over 100 miles to get a great deal on the car I was looking for. Good honest people that are easy to do business with.
Mike and Alex were great to work with.
Comercial Fleet Manager
Billy was excellent! He answered all our questions and... - briannaDoyle
Billy was excellent! He answered all our questions and explain everything in detail to us! We absolutely enjoyed his help today! Will be coming back
Annette Dotts is such an amazing person.. She makes it... - tanyamw2
Annette Dotts is such an amazing person.. She makes it easy for you to understand everything about purchasing a car.. I want want to deal with anyone else!!! This is the third vehicle that she has helped my family and I to purchase.. Excellent customer service,friendly environment.. just some food down to earth people to deal with!!! L
Very disappointed with my experience. Got to the... - MM
Very disappointed with my experience. Got to the dealership and played their "used car salesman games". Sign here if we can earn your business today and let me go talk to my manager, several times over. Was told upfront that my payment range shouldn't be a problemand then was shown a price breakdown and noticed a $4995 charge for basically nitrogen in the tires and sanitizing cleaning due to COVID. If thats not price gouging during a pandemic, i dont know what is. Steer clear of this place.
Cory was fantastic!!! He helped me get exactly what I... - Phyllis p.
Cory was fantastic!!! He helped me get exactly what I wanted for the price I wanted!! If you need a car go see Cory he'll take care of you!
Very satisfied with my experience. Joe morand was a great... - Andrew.delollo
Very satisfied with my experience. Joe morand was a great person to deal with. He was very informative and eased the process of car shopping for us
Great service department. I get both of my vehicles... - TCanady
Great service department. I get both of my vehicles serviced here and they always do a great job. They are also very friendly every time I come in for service.
Excellent job! I love how Troy communicated what was... - Juanita Pralour
Excellent job! I love how Troy communicated what was going on with my car every step of the way. That gave me a peace of mind. Thanks Troy and Amir! Y’all ROCK!!!
Disappointed F-150 owner - dwgodbee
I have a 2017 F-150 Ecoboost that I bought new from Satcher Ford. It is a Lariat FX-4 that is loaded with a spray in bed liner from the factory. I paid nearly $60K for it and it is still under warranty for what it’s worth. I took it in to Satcher for a recall and 3 warranty items. A miss at 40 MPH, a noise in the front end, and a piece of the bedliner the size of a 50-cent piece has chipped up. They kept it a week and fixed nothing. They never called me with status updates, then said they couldn’t get it to miss when they drove it, couldn’t hear the noise in the front end and Ford denied the bed liner saying it was physical damage and that I must have dropped a shovel or rake in the bed. I don’t remember ever doing that, there is no dent or other evidence of physical damage. Even if I did drop something as light as a shovel or rake wouldn’t you think a bed liner would have stood up to that? I have never carried anything very heavy or abrasive in the bed either. That is obvious because the rest of the bed looks unused. I also noticed that there is no paint or primer under the spray in liner. If you are smart you will not get a factory spray in liner. That way you will get the extra protection of primer and paint before the liner is sprayed in and a warranty that may not be honored. The dealer was my best friend while I was buying the truck, but the service department is terrible, and Ford is even worse. This will probably be my last Ford truck and I will never use this dealer again.
I thought I got great service. Everyone was friendly, I... - Denise Stokes (no relation)
I thought I got great service. Everyone was friendly, I was qualified for a 2020 with a not so awesome credit score. My down-payment was reasonable but I did take on a $900 note with all the coverage offered thinking extra protection on on top of an already high note was a smart thing to do so it was lot to take on but didn't feel like a compromise since I was in a newer car fully protected. I WAS WRONG! I bought the car December 5th. The transmission went out which impacted the flywheel and in one motion also broke the engine. My NEW used car has been in the shop since January 8th and sure, the work will be covered by warranty BUT I had the car 30 days, it's been in the shop 41 days, my rental coverage ran out 10 days in - AND per today's update it WILL be an ADDITIONAL "significant amount of time" before it can be fixed by Ford Techs. Now I can't prove it, but based on the major mechanical defects and comments I've reviewed in retrospect - I am pretty sure they KNEW I was buying a lemon but because my 2020 Ford Fusion w/13K miles was USED, I'm not covered by Lemon Law. So I don't have a car, I don't have a rental and as a consumer, I don't have ANY recourse. The 3 notes that have come due since I bought my car from Stokes Used Car Center have ALL been made while my car was and still is in the shop. I do however have the tag that came 2 days after it went to shop and I do have my 4th car note coming due in 2 weeks. I'm a decent person and NOT quick to make a big deal of things. But this IS a HUGE DEAL with MAJOR IMPACT on my ability to access necessities and healthcare with a compromised immune system in a pandemic on TOP of the regular impact of purchasing & insuring a vehicle that I can't use. I WOULD BE EXTREMELY CAREFUL buying here. IF you DO... know that having the CAR CHECKED by an authorized service center is a MUST, but still WON'T protect you from what is not easily indicated by a Once O ver. Yes, they were friendly, but the biggest debt in my budget for the most crucial thing I needed in life right now - sits in a Ford service center Jan 8th and WILL BE there for AT LEAST another month or more. USELESS to me - but VERY VERY EXPENSIVE! There are no tear left and no words to really say how robbed I actually feel. USE EXTREME EXTREME SUSPICIOUS CAUTION if you choose to do business with them, PLEASE! My situation is HORRIFIC, EXPENSIVE and still NO END in SIGHT.
they know what theyre doing!!!!! - nancy 1941
Special thank yous to Shawn my salesman and Tony the business manager.....just great.
Such a professional group....my little dog and I had a great car buying adventure!!!
Painless - Hottiegma
Preston and Tiffany were awesome. Explained what I needed and they listened and put me in a nice 2016 Ford Focus with a lot of nice options.
Thanks again Preston and Tiffany. I would recommend u to anyone!!!
Talitha Williamson made it happen when NOBODY else could... - shanae29853
Talitha Williamson made it happen when NOBODY else could nor would. She was direct honest and upfront about what she could, do for me. I told her what I wanted, and she made it happen, she did not stop working for me until I was happy! I would recommend anyone to work with her if you need an honest saleswoman. She is definitely the G.O.A.T!
Great service great people George is great he work with... - Tammy32
Great service great people George is great he work with us he help us a lot we really like they even let me charge my phone
I purchased a 2018 Kia Sorento from Shawn Barwick at... - sneakers849
I purchased a 2018 Kia Sorento from Shawn Barwick at Stivers Hyundai and got a 100% satisfaction and I came from outside of Charlotte on a whim and will do it again thank you for that great service
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