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I recently purchased an F150 from Coggin. I have always... - mmunitz
I recently purchased an F150 from Coggin. I have always dreaded purchasing new vehicles. The constant calls and nagging by sales force. Coggin broke the mold and everyone in the showroom was helpful and very polite. I was introduced to the management staff and was never pressured. My sales professional was Paula Parisi. He was very organized, knowledgeable and helpful. He was very straight forward and was receptive to my requests and after a test drive and working out a few issues on payment and final sales price i was on my way with an AWESOME 2019 F150!!
Top Reviewed Specialists At This Dealership
This place is a NIGHTMARE!! Our truck broke down "DIED"... - create3
This place is a NIGHTMARE!! Our truck broke down "DIED" on I95 while pulling a camper, after it was supposedly fixed 2 days before!! We have owned the car for 2 months and have only had it in our possession for 6-7 days, because it has been with Mullinax getting "fixed". Don't trust these people!!!
Forget about mullinax with their hidden dealership fee,... - Willy frey
Forget about mullinax with their hidden dealership fee, greenway with their
Arrogant salesforce, peacock is the real deal, Emanuel Paez can get u the pest car at the best price, he is on the customer side.........hard to find
Mullinax provides a stress-free environment with highly... - BKLYNJOE1129
Mullinax provides a stress-free environment with highly knowledgeable personnel. Their concept of buying a car with no dealer fees, no hanging and up front pricing is amazing. My sales representative named Ashlynn Altman was extremely courteous ,professional , knowledgeable and helpful. She made the whole buying experience extremely stress-free with no pressure ever. Buy from Mullinax with complete confidence that you're getting what you paid for and enjoy the fact that you bought what you wanted without feeling tricked or feeling that you paid too much. Once again thanks Ashlyn for our wonderful buying experience and thank you again for the honesty, courtesy and professionalism.
Prompt, courteous, honest. 2468 do we appreciate you... - francisle
Prompt, courteous, honest. 2468 do we appreciate you today. One two three four five six seven eight, not late. Rainy day to day yeay yeay
Don took my call for service, he gave me several choices.... - Jerry McCord
Don took my call for service, he gave me several choices. For day and time. When I arrived for my appointment ,he greeted me and listened to the type of service that I wanted and any other concerns that I had. I was able to watch the tech from the cafe window. He did an excellent job and a few extra little things. Great job. This is a report from someone how is retired from 50 years in the automotive industry.
Terry in the service department is awesome. He is very... - creese2016
Terry in the service department is awesome. He is very courteous and explains everything that will be done during service. I highly recommend him a trustworthy service advisor.
AutoNation Ford Sanford – DO NOT LET THEM SERVICE YOUR... - fred
AutoNation Ford Sanford – DO NOT LET THEM SERVICE YOUR FORD TRUCK-TERRIBLE SERVICE!
I will start from the beginning. Approximately 1 month ago, I made an appointment with Chase Coonradt at AutoNation Ford in Sanford to service my 2019 Ford F250 diesel truck. The appointment was for 4/14/21 @ 7AM. I told him I wanted the following things fixed, in this particular order and I wanted them to be completed in 1 day. I made the appointment a month in advance, so that they had ample opportunity to order the necessary parts.
Here are the issues in order of importance.
1. Death Wobble – Needs a new steering dampener. There is a recall, and this is a safety issue.
2. Back Up Camera is foggy and unclear. This is a common problem.
3. Oil Change
4. Rotate the tires.
I arrived at their shop at 6:45AM, so I was the first person in line. When the doors opened at 7AM, I dropped off my truck and went to work after confirming the scope of work.
At 3;49PM I received a text my truck is all set and ready to be picked up. I called AutoNation Ford Service Advisor (Chase Coonradt) and asked what was completed. He responded the oil was changed and the tires were rotated. That’s it!
They did not have the steering dampener to fix the death wobble recall and had not fixed the foggy back up camera. I immediately drove to AutoNation Ford Sanford to pick up my truck at 4:26PM. Upon arrival I found out they had also re-programmed the Powertrain Control Module (PCM) without my permission or authorization to do this. Upon getting in my truck and driving back to work, I found the truck was running very poorly, with extraordinarily little power and now the Check Engine Light and other indicators are now illuminated on my dashboard.
To add insult to injury, it does not appear the oil was changed. I make this statement because the oil life indicator shows that there is only 48% of the oil life remaining and the oil change sticker from Tires Plus (my normal oil change guy) is still on my windshield. At best the technicians at AutoNation Ford Sanford are careless and did not reset the oil change indicator. At worst, they may have not changed my oil even though they said they did. Who knows? At this point, I’m not even sure they rotated my tires.
Tomorrow I will have my local Independent mechanic fix all the problems that AutoNation Sanford created. This local independent mechanic has been serving my trucks for over 10 years and we have never had an issue. In the future, I will pay to have a qualified mechanic fix my trucks even if they are still covered under the manufacturer’s warranty.
Just so I am clear this is not a rant against Ford trucks. I have a fleet of 10 service trucks, 9 of which are Ford. I can drive any truck I want and choose to drive a Ford. My complaint is the extremely poor service provided by AutoNation Ford Sanford. Ford Corporate should revoke their franchise!
In conclusion AutoNation Sanford had my truck for an entire day and made it run poorly with their unauthorized re-programing and did not perform any of the requested services that I can verify. I guess I should thank AutoNation Ford Sanford for teaching me a lesson. That lesson is I should use a local independent mechanic and never trust the dealer.