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The experience did not start out very well but ended... - Dave S
The experience did not start out very well but ended great. I had booked an appointment and they confirmed multiple times but they never told the salesperson. When I showed up they couldn't find the salesperson and we waited while the receptionists just continued to page the salesperson. Thank goodness Jeff Brooks walked by and asked if he could help us. Jeff took over. He arranged the test drive and guided us through unfamiliar streets. During the negotiations, we was even handed and worked diligently to secure the deal closed. Jeff was not pushy which is a rare trait in most car salesman. Alex Suarez handled the financial side. We came with a financing pre-approval from a lender which made the financing transaction my simpler as Alex thought it was a great rate.
Top Reviewed Specialists At This Dealership
Great service and never seem to fail. Very helpful staff... - Nicole
Great service and never seem to fail. Very helpful staff with quick work. Akk ddd ddd ddd did df fgg gg gg gg gg. G
This is a Lexus service department customer need to avoid... - Lexus customer
This is a Lexus service department customer need to avoid as the service advisor and Manager don’t reply to your phone calls
Mario, Esteban and Alex these are staff one needs to avoid
Try other Lexus dealers for service
Why anyone would pay $1400 in add on "delivery" and "doc"... - raa4510
Why anyone would pay $1400 in add on "delivery" and "doc" fees at this dealership is a mystery to me when other dealerships charge as little as $150 for doc fees. Made me an offer then wouldn't honor it. Claim the car has been sold but contacted the sales and was told it was still available.
Lexus Of Pembroke Pines
Lexus of North Miami