This is the first time I had to deal with this... - JAV
This is the first time I had to deal with this dealership. I bought a Mini Cooper Countryman 2018 with 22,000 miles. I had a test drive of approximately 5-10 minutes around a few blocks and then decided to make an offer. This was a present to my 17 years old son for his bday.
Once all paperwork was signed and my money transferred to them (I paid cash in full), I drove home to give the car to my son. He was at first very excited until he noticed a small windshield crack.
I call the dealership almost immediately, almost an hour after I drove out. After many calls and voice mails, the salesperson called me back telling me that the dealership was not responsible and that I needed to do the repair on my own.
This is not the type of answer for a prestigious brand this dealership represents and I totally disappointed for the type of service I received and I do not recommend South Motors BMW/Mini in South Dixie HWY at all.
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