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Dan and I have been working together many time and it is... - jchasis
Dan and I have been working together many time and it is always an easy experience, everything is done without a problem. Thanks to Dan
Top Reviewed Specialists At This Dealership
Produict Specialist / Delivery Specilist
My husband purchased a Silverado 1500 pick up last night.... - gee625
My husband purchased a Silverado 1500 pick up last night. When we arrived we were met by our Gary whom was extremely friendly and introduced us to Try.. We were not really in the market for a newer truck looking for one with fewer miles. I have to tell you that Trey our Sales guy was awesome persistent and truly helpful and worked with us until we figured it all out. My husband went for it and Trey was exceptional with making it work for us and getting the better deal. From there on we moved on to our Financing Guru Craig S Grunewald he is a Rock Star. he worked on our final deal until it was the right fit and i could say he took care of us very well. We are extremely satisfied and very grateful. It was a very long night but we walked out of there very happy.
Sales & Leasing Consultant
I appreciate the beautiful work done on my car!! Have... - will6003
I appreciate the beautiful work done on my car!! Have always been treated with arrention to details, professionalism and courtesy!! Have and will continue to recommend Vera Cadillac!
Awesome! Excellent Service! Vibrant to the Customers!... - JOSEHULSE
Awesome! Excellent Service! Vibrant to the Customers! Good Communication! Always making sure you're okay with the drinks and food and the accomodations are nice!
always knowledgeable friendly, and helpful. service staff... - DOUGHBURNETTE
always knowledgeable friendly, and helpful. service staff work very well to get you out in a timely manner. sales staff are not pushy, and know their product well.
Jeff "Nemo"Nemeroff our sales professional makes the... - Hockeymama021
Jeff "Nemo"Nemeroff our sales professional makes the buying experience great! We are repeat customers and wouldn't go anywhere else! Mike the truck sales manager, Matt in finance, Everyone you interact with makes you feel welcome and comfortable with the entire purchase.
New & Pre-Owned Internet Sales Pro.
Buick Sales Manager
Love the team in lorenzobuickgmc you guys are the best... - email@example.com
Love the team in lorenzobuickgmc you guys are the best and my salesperson Bobby Fuentes and Julio Fernandez you guys era the best love thanks
Great job on the warranty repair and the car was washed... - REV.AJACKSON
Great job on the warranty repair and the car was washed and returned before the time promised. Most of all I didn't have to leave the house.
We went to take our new Chevy Silverado for the first... - dnazario33
We went to take our new Chevy Silverado for the first time for service! Our service rep was Alberto who provided a professional demeanor at all times. The wait time was exactly what he said! Great service!
Ed Morse Hall of Fame Recipient Sales Associate
Cadillac Sales Manager
Buick/GMC Sales Manager
Awesome Salesman / Fair Dealership - Sue Tho
Buying a car in FL is my least favorite activity. There are so many fees that the dealerships come up with it's ridiculous and it really does take the joy out of buying a vehicle. Schumacher was no exception but were very transparent they were coming.. They had the dealer prep fee($995), electronic transmission fee to DMV(around $279) and the transfer plate fee(around $88). $279 to transmit the registration, WOW. These were the fees for buying a 'used' vehicle. Our salesman, Moawiah Kahala, was really fantastic and transparent. One of the best salesman we have ever had. It was a real pleasure working with him. He fought hard for us to get us the best deal possible and unfortunately my trade was not the easiest of trades. Learned a very saddening issue with it and Schumacher could have sent me packing. So the deal was made and both sides, I believe, were happy. This vehicle hadn't even been cleaned and detailed yet but it was exactly the car I had been looking for. Plus, he discovered some scratches that he wanted to get touched up for us and arranged for us to drive home a loaner. The financial gentleman was very good and also speedy and accurate. Tried really hard to get us to buy the warranty over and over but other than that, we were very pleased with him. His ability to explain things to us so that we easily understood what we were signing was great. He was very efficient and worked quickly. He said it would be ready the next day around 3PM. I figured I would be lucky to get it by closing based on past experience. It was ready at 3PM!! Beautifully cleaned up, shampooed and waxed with no scratches and awaiting our arrival. This was a positive transaction and I love the vehicle and I want to thank Moe, very much and would rate Schumacher as a very fair dealership. Can't say that about other dealers we have worked with in South FL.
National Fleet Account Manager
Just leased my fourth vehicle from Lehman,my sales Wayne... - Pipppes
Just leased my fourth vehicle from Lehman,my sales Wayne Blount was outstanding and thoughfol,he explained every detail about the vehicle,so far 3 vehicle he has leased with his help
Automotive: Service Manager/Service Director
Hands down the best service center ever. Reliable and... - Annita
Hands down the best service center ever. Reliable and courteous service done in a timely and professional manner. They make you feel valued and like family!!
I highly regret purchasing my car from this dealership.... - angel99mm
I highly regret purchasing my car from this dealership. The vehicle I wanted was limited and hard to come by. I wish I had bought a car from out of state and had it shipped to me instead. If I had done more research ahead of time, I would have seen this dealership has an "F" rating with the Better Business Bureau. The following is a very broad overview of my experience.
I purchased my vehicle (a 2009 Pontiac Solstice Coupe GXP) at the end of September 2009. During the course of several visits, we had a lot of conversations about the vehicle and features. I was advised by one of my 2 salesmen that the vehicles price was starting at $10,000 over MSRP because it had an upgraded package that included a paint protectant. He described it as an upgraded clear coat/top coat that would help the paint life. He told me all 3 of the Solstice Coupes they had on the lot had the upgrade, and gave me the impression it was already ON the car.
During the course of negotiations, the price was worked down to only a couple thousand over MSRP. At no time during the conversation was I advised any features were being removed from the car/package.
Several months later I became unhappy with the way the paint was holding up. I contacted the dealership to find out what company did the paint protectant so that I could see if it had a warranty. After several phone calls I received the information that I had factory paint--there was no paint protectant. At that point the salesman and one of the sales managers were telling me there was never any mention of a paint protectant to their knowledge. After several visits and many long, heated discussions, they looked at my car and said it was normal wear and tear so could not be warrantied by Pontiac, either.
I filed a complaint with GM directly. The dealership's story then changed. Now they are saying I would have received a paint protectant if I had paid $10,000 over MSRP, but since I only paid a few thousand over, they had to "remove" features during negotiation. This is different than their first story and this was never discussed during any of my visits prior to purchasing.
Overall, I am very dissatisfied with the way I was treated. When I have been able to speak with someone at the dealership, they are unable to give me any straight answers and usually have to put me on hold for awhile or call me back with their response. I feel their customer service level is way below satisfactory. I am not happy with the end result, I would not recommend this dealership, and I have filed a complaint with the Better Business Bureau.
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