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The experience did not start out very well but ended... - Dave S
The experience did not start out very well but ended great. I had booked an appointment and they confirmed multiple times but they never told the salesperson. When I showed up they couldn't find the salesperson and we waited while the receptionists just continued to page the salesperson. Thank goodness Jeff Brooks walked by and asked if he could help us. Jeff took over. He arranged the test drive and guided us through unfamiliar streets. During the negotiations, we was even handed and worked diligently to secure the deal closed. Jeff was not pushy which is a rare trait in most car salesman. Alex Suarez handled the financial side. We came with a financing pre-approval from a lender which made the financing transaction my simpler as Alex thought it was a great rate.
Top Reviewed Specialists At This Dealership
Excellent service, our salesman Rafael was very... - Rolando
Excellent service, our salesman Rafael was very professional. He explained all of our options clearly and patiently. The finance dept. rep was also really nice.
The service was exceptional. Rigot gave white glove... - Christian
The service was exceptional. Rigot gave white glove service from the moment I came to the dealership. I had questions that he was able to assist with and I am very happy with my purchase. I will definitely refer other customers to Lexus.
Dealership sucks and environment sucks. Big lady gm rude... - Visits096785
Dealership sucks and environment sucks. Big lady gm rude and yells at people with a demanding demeanor. New service writers everyday. Vehicles given back in horrible condition. Atrocious!
Lexus Of Pembroke Pines
Lexus of North Miami