It was excellent - Aravind
They have given me the best deal and helped in making right decision. I like the way they spoke to me and it was great
Top Reviewed Specialists At This Dealership
Mazda Sales and Internet Manager
Senior Sales Specialist
Outstanding!!! - Lowamf
I wrote a negative review earlier for a misunderstanding when closing on a Mazda 6 purchase. The general manager, sales manager, and Lincoln did a outstanding job of customer recover and satisfaction.. I can’t say enough how wonderful they were to me and at all times caring and professional. This was my first new car purchase and the people were so accommodating and personable. I will definitely recommend Fermans Mazda to everyone I know.
New Car Manager
Easiest Car Buying Experience Ever! - LindaK
My sales associate, Chris Butler, took the stress out of the car buying experience. He was very personable, listened to what I wanted in a car, and didn't pressure me at all. I got a very fair deal, and I love my new car!
Sales and Lease Consultant
Internet Sales Manager
Amazing - John Macias
Darius was amazing, he was very helpful, for me a good deal, was so nice, and very knowledgeable. I would shop there again I got a mazda3 Hatchback and I love it!
Best Customer Service - Morgan.odonnell711
This dealership and Dariusz gave me the best car buying experience! As a younger woman buying a new car can be intimidating, but Dariusz made it simple and easy. He treats his customers like family and you can tell that he is the best salesperson there because of all the recognition he has received from past customers.
Rude sales manager - VeronicaN
Almost at the end of last year I decided to buy a vehicle, compared between a Mazda 6 and a Honda Accord. After a couple of visits to the Precision Mazda, Daniel Castrillon which is an awesome salesman showed me the car, explained to me how safe it is and I decided to go for it. After a few months I decided to take a look at the contract and noticed there was a dealer's fee that was supposed to be waived and it seemed like my car will end up costing $33 thousand. It didn't make any sense to me since the car initially was $24k and I gave them $6k down. Everywhere I asked I have been told the money down is taken from the original price of the car before taxes. Went back and spoke to the Sales Manager and from the beginning he started raising his voice saying that we can take that contract to a lawyer and they will agree that the contract is right. Explained to him that I was told the money down should be taken from the price before taxes. The sales manager very rude said that whoever said that the money down is taken before taxes is stupid, and that he has 15 years experience. Explained the person who told me that has 25+ years of sales experience. He asked us to leave immediately, no explanation or trying to break things down to make sure where the money went. Even after i told him it doesn't make sense because I'm paying taxes and fees for money I gave them. He said he was going to call the police, i told him that all I needed was a simple explanation. He gave the most vague explanation and after all the frustration we ended up leaving. The sales personnel is great but the sales manager is the most rude and unpleasant person they could have ever hired. He started mentioning lawyers and calling the police without even listening, I never said that they stole money from me but all I needed was an explanation. Very rude sales manager, I'm a manager too and I don't treat people the way he treated my fiancée and I, very unprofessional and disrespectful.
Ferman Ford Mazda
Mazda Chevrolet Hyundai of Wesley Chapel