Charlie was awesome! - Mazdacx9
Charlie Epting sold us the CX-9. He was very patient with us since this was our 3rd visit. He was so knowledgeable about this vehicle and very thorough in explaining all the details of the Grand Touring. From the test drive and the whole sale process, he was very professional!
Top Reviewed Specialists At This Dealership
Mazda Sales Specialist
Mazda Sales and Internet Manager
Oil change - kwc131
Mr. Vuncannon was very professional and friendly. Done his portion of the check in effiently and kept me updated on the progress of the work being done on my car.
Brandon Mazda Service - ZoomZoom03
Sam and the team at Ferman Brandon Mazda always go above and beyond for their customers. They are friendly and knowledgeable as well as keep you informed on the status of your vehicle and any additional service that maybe needed or required.
Sales and Lease Consultant
A good experience with Devin - Amyd
Devin was very helpful in finding a Certified VW that would be a good car for my daughter. He was knowledgeable and made sure we were happy with the purchase.
Amazing - John Macias
Darius was amazing, he was very helpful, for me a good deal, was so nice, and very knowledgeable. I would shop there again I got a mazda3 Hatchback and I love it!
Never return to this dealer ever! - Joe
My wife brought in our 2014 Mazda for oil change, at 22,000 miles. Juan convinced her that car needed a cabin air filter in addition to oil change. Bill:
Misc Charge : $ 8.85
Coupon Discount -$20.00
Total: $ 160.24
Also recommended new tires (?? at 22, 000 miles.... yeah right). Some dealers still like to over sell to women. Made some $$$ but lost me as a customer.
My Lexus cabin air filter cost me $12.00 plus $28.00 for instillation.
Rude sales manager - VeronicaN
Almost at the end of last year I decided to buy a vehicle, compared between a Mazda 6 and a Honda Accord. After a couple of visits to the Precision Mazda, Daniel Castrillon which is an awesome salesman showed me the car, explained to me how safe it is and I decided to go for it. After a few months I decided to take a look at the contract and noticed there was a dealer's fee that was supposed to be waived and it seemed like my car will end up costing $33 thousand. It didn't make any sense to me since the car initially was $24k and I gave them $6k down. Everywhere I asked I have been told the money down is taken from the original price of the car before taxes. Went back and spoke to the Sales Manager and from the beginning he started raising his voice saying that we can take that contract to a lawyer and they will agree that the contract is right. Explained to him that I was told the money down should be taken from the price before taxes. The sales manager very rude said that whoever said that the money down is taken before taxes is stupid, and that he has 15 years experience. Explained the person who told me that has 25+ years of sales experience. He asked us to leave immediately, no explanation or trying to break things down to make sure where the money went. Even after i told him it doesn't make sense because I'm paying taxes and fees for money I gave them. He said he was going to call the police, i told him that all I needed was a simple explanation. He gave the most vague explanation and after all the frustration we ended up leaving. The sales personnel is great but the sales manager is the most rude and unpleasant person they could have ever hired. He started mentioning lawyers and calling the police without even listening, I never said that they stole money from me but all I needed was an explanation. Very rude sales manager, I'm a manager too and I don't treat people the way he treated my fiancée and I, very unprofessional and disrespectful.
Ferman Ford Mazda