Tried to sell my father oil change, tires, brakes,... - Bartman
Tried to sell my father oil change, tires, brakes, transmission and coolant flush he did not need. Complete thieves!!! Tires were at 8/32s of an inch which is like a brand new tire. Brakes were at 5mm front and 6 mm rear. 3mm is replacement specifications for breaks. The coolant flush is due at 150,000 miles and the transmission flush is due at 83,000 miles for a police or taxi heavy driving or towing. I personally called the dealership to speak to the service manager (MIKE). I told him what was going on. I did not like his answers. He told me the service manual I was reading was for someone to assume on buying a car every three years. Also while speaking with my father he told me there was 50% life left on the oil reading in the car. He was told by the service writer (Brittany) not to pay attention to that. Just keep bringing the car in for service at 5,000 miles. I did some research and I found that this model goes 10,000 between oil changes. So the car was right, he had another 5,000 more miles to go. So they even sold an oil change that was not needed. This is just sickening to me!! I as an automobile technician I am beside myself with the way my father was treated. There is no other way to explain this. I have no idea who they have working there, but I can tell you from my answers from the service manager it seems to be the practice there. I WOULD NOT TAKE MY VEHICLE THERE FOR SERVICE!!!!! STAY AWAY FROM THESE RIP OFFS!!!!!
IF I COULD GIVE 0 STARS I WOULD HAVE!!!
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