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I’ve used this dealership to service my 2010 Forester... - akatallgirl
I’ve used this dealership to service my 2010 Forester when we moved to Huntsville and they were always fast and courteous. I recently went to upgrade to a new 2021 Outback and they did not disappoint! Markeyce and Nathan bent over backwards to take of us and find us the color we wanted. Markeyce was very knowledgeable and not pushy at all. I would recommend to everyone to go here for a great buying and servicing experience.
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The most sorry dealership I have ever been in touched... - colorado2334
The most sorry dealership I have ever been in touched with. Lied me about a suv. To me it was perfect. We agreed on price. Ran my 802 credit and then had the xxxxx to tell me the car had thrown codes and front Axel has issues. It’s the red Acadia still up on there site which the manager said they wouldn’t fix it and was a auction car. Needless to say I was pissed for them running my credit and telling me lies. I hate my credit dinged for nothing. I DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE
The ONLY reason I am recommending this dealership is... - ccapps329
The ONLY reason I am recommending this dealership is because of Shelia Myers, the amazing sales consultant and Tim Braineard, the sales manager. They went above and beyond in making sure my friend left the lot with his vehicle. Their patience and positive attitudes were greatly appreciated. Purchasing a vehicle is a daunting task in and of itself, but throw in Mark Eachus, the General Manager who is a condescending jerk with an intimidating presence - definitely not something/someone a potential car buyer wants to deal with. I can’t imagine the number of people he has run off (car buyers and employees) while holding this position.
Didn't plan on buying a new car right now...but.... - PMeeker
The Chevy Rebates right now are fantastic.Our Sales Rep (Terry) is very knowledgeable & honest. No stress at this dealership. (And I should know as my family owned dealerships). Champion treated us like family. We're retired military & live on a strict budget. Terry, the Sales Manager and Dan in the Finance office understood what we needed and made it happen.
recall Mishap - youngbll
Hi I took my Jeep Cherokee here for 2 recalls. Driving home that night, my car starting acting crazy. It was speeding when I wanted it to stop and lunging periodically when driving. I called the service department to discuss. They were concerned and wanted me to get it back to them right away. Due to my work schedule, it would have been 4 days before I could get it to them. The service department came to my work and picked up the car, fixed it and brought it back to me. They didn't want me driving around with the car acting so nutty. They indicated the recall had malfunctioned and repeated the recall procedure followed by a test drive to make sure all was ok. Thanks for the extra effort to make sure my car was corrected.
No one can seem to fix my car when the warranty covers it... - Airforcewife
No one can seem to fix my car when the warranty covers it because I bought out of state. The service is covered, won’t fix
Bought a new truck from them because they had the best... - ctfontana
Bought a new truck from them because they had the best price advertised on their website. I assumed that the advertised price was the base we were working of of but later discovered they charged me over $4000 than what the advertised price was on their website. Shame on me for not noticing it on the paperwork but this is very unethical and should be against the law but it is not! I called them back to discuss but was told that 30 days was to long. I didn't notice it until i went to get my tags and really didn't have a reason to look at the paperwork until then. They always want to talk monthly payment and never discuss purchase amount. They will keep you there for hours going back and forth to their sales manager pretending to do the best everytime they come back. Again shame on me for not catching it on the paperwork, but shame on them for being unethical and charging me more than their advertised price. This is not very good business and will never purchase another vehicle from them. Also contacting Ram corporate to let them know of their unhonest practices.
I purchased a new Jeep Gladiator Rubicon 6 months ago and... - g_zane
I purchased a new Jeep Gladiator Rubicon 6 months ago and assured that, as a customer I would be given excellent service. Appointments are almost nonexistent with wait times exceeding 90 days out. I had a airbag check engine light on for over a month and have experienced nothing but frustration and a lack of care. I finally called Hendricks Automotive Group in Hover and was taken in immediately. While I waited they diagnosed the problem, ordered the part and I was out the door. That’s service. I can’t afford to return to Voyles.
Great Experience! - ricklatta61
We were in and out in less than two hours including the test drive and signing all the papers. All employees were very friendly and treated us like we were friends and family. I can't say enough good things about our salesman, Ryan Morton. We will definately put this dealership at the top of our list when we're in the market for another vehicle!
Very Disappointed. - Sherrie
Jeep giving all kinds of codes,then radio would go off, clock would go back to 12:00, then engine would shut off but not always. Happen over and over. Took it in they pulled the codes and when I ask what they were. They said old codes. They cleaned battery cables and tighten then up. Drove it 20 miles nothing. Told me couldn't find anything wrong. Husband drove it same thing. I put it back on my mail route. Started back coding. I do have to say in the past they have been good to me. But it seems like they have lost some really good people that worked their. They also need to upgrade the mechanics equipment bad. They are so far behind other dealerships. Just seems like to me they should have known what was wrong with my Jeep. It's still giving codes and still not fixed. But that is my work vehicle and I can't take off for days at a time for them to fix it. They never have parts sometimes they even get the wrong part in and that cost me another days pay. They also need to train more than on Chysler person to work on Chysler products. That would help so much.