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The people where very nice and called me when my car got... - shesan69
The people where very nice and called me when my car got done. I think the staff at Serra is absolutely fantastic andI will be back
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
Sales Consultant
If I could give them 6 🌟 I would! I live in South Texas... - I rarely give reviews
If I could give them 6 🌟 I would! I live in South Texas and found my car through CarGurus. Rick picked my mother and me up from the airport, took the time to carefully explain everything about the car and free additional contract benefits while also making the transaction easy/downright pleasurable! It was so nice to meet such an honorable, quality, and professional individual/company! (I’ve had a monstrous experience in the past with a different dealership/J & S Autohaus six, Mount Holly New Jersey. I had to take them to the BBB!). Benton Nissan of Bessemer was an absolute blessing! You can feel very confident in all your purchases. I recommend you come to them instead of ANYWHERE else! I can’t say enough good things about them! They are downright AMAZING!
This dealership still has people appeal,buying experience... - eeetaylorjr
This dealership still has people appeal,buying experience was smooth and no pressure, and they were genuinely interested in helping you save money.Mckinnon Nissan you guys are awesome, your people that work for you are what make that possible, E.Taylor
Ricardo Gelpi is absolutely fantastic!! He got me out of... - Ggokey
Ricardo Gelpi is absolutely fantastic!! He got me out of a situation and put me into a brand new vehicle!!!!! Very pleasant and friendly to work with! This man deserves a raise for sure! The whole process was very easy and he feels like family!
Visited dealership Nov. 29 and purchased a new Altima... - Richard
Visited dealership Nov. 29 and purchased a new Altima from Bruce Burton. He was very nice and helpful, answered all our questions Was a very smooth transaction, we are greatly appreciative and love our new car. Thank you.
recall Mishap - youngbll
Hi I took my Jeep Cherokee here for 2 recalls. Driving home that night, my car starting acting crazy. It was speeding when I wanted it to stop and lunging periodically when driving. I called the service department to discuss. They were concerned and wanted me to get it back to them right away. Due to my work schedule, it would have been 4 days before I could get it to them. The service department came to my work and picked up the car, fixed it and brought it back to me. They didn't want me driving around with the car acting so nutty. They indicated the recall had malfunctioned and repeated the recall procedure followed by a test drive to make sure all was ok. Thanks for the extra effort to make sure my car was corrected.
I called to make sure that a car they had listed online... - wheelbarrowracers
I called to make sure that a car they had listed online was still available. They said it was and told me they'd go ahead and pull it up to have it ready for me to take a look while I drove 30 minutes in to visit them. When I got there, the sales agent who they told me to see had not gotten the vehicle ready for me. When the sales agent went to get it, she learned that it was in their detail shop after having been sold prior to when I called to check availability. They were more concerned about asking me what other vehicles I might be interested in and making excuses than they were about the fact that they just wasted an hour of driving time on my part.
Buyer Beware - Steer clear of this dealer - justme5150
Bought a used vehicle. Number of issues with the car. Calls to salesman, sales manager and general manager were ignored. Head office would not help. No action until I physically showed up at the dealership. No customer service. Lack of courtesy and dismissive attitude at all levels within the dealership. Get a VIN search. Check out OMVIC for dealership regulations.
Near 35150
Service Advisor
Serra Nissan
Assistant Service Manager