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Found a Jeep that we were interested in so we decided to... - Rob
Found a Jeep that we were interested in so we decided to go visit the dealership. Romero was super easy to work with and helped us get the car we wanted at the price we wanted. Everyone was very helpful through the entire process. I would recommend anyone to work with Romero, he will make sure you get everything you want! Thanks again
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The most sorry dealership I have ever been in touched... - colorado2334
The most sorry dealership I have ever been in touched with. Lied me about a suv. To me it was perfect. We agreed on price. Ran my 802 credit and then had the xxxxx to tell me the car had thrown codes and front Axel has issues. It’s the red Acadia still up on there site which the manager said they wouldn’t fix it and was a auction car. Needless to say I was pissed for them running my credit and telling me lies. I hate my credit dinged for nothing. I DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE
Excellent and honest service. They fixed what another... - Dee Ann Emery
Excellent and honest service. They fixed what another Jeep dealership messed up. I appreciate their kindness and honesty. Now my daughters Jeep is driving like it did when we bought it. Thanks so much service team.
The ONLY reason I am recommending this dealership is... - ccapps329
The ONLY reason I am recommending this dealership is because of Shelia Myers, the amazing sales consultant and Tim Braineard, the sales manager. They went above and beyond in making sure my friend left the lot with his vehicle. Their patience and positive attitudes were greatly appreciated. Purchasing a vehicle is a daunting task in and of itself, but throw in Mark Eachus, the General Manager who is a condescending jerk with an intimidating presence - definitely not something/someone a potential car buyer wants to deal with. I can’t imagine the number of people he has run off (car buyers and employees) while holding this position.
recall Mishap - youngbll
Hi I took my Jeep Cherokee here for 2 recalls. Driving home that night, my car starting acting crazy. It was speeding when I wanted it to stop and lunging periodically when driving. I called the service department to discuss. They were concerned and wanted me to get it back to them right away. Due to my work schedule, it would have been 4 days before I could get it to them. The service department came to my work and picked up the car, fixed it and brought it back to me. They didn't want me driving around with the car acting so nutty. They indicated the recall had malfunctioned and repeated the recall procedure followed by a test drive to make sure all was ok. Thanks for the extra effort to make sure my car was corrected.
After navigating for a moments it was obvious you had no... - nuwwine4u
After navigating for a moments it was obvious you had no information on your staff.
I believe you do yourself a grave disservice by not having pictures of your mgmt & sales staff.
I know several salespeople from this region, yet I have lost touch with them.
IF they were employed with you and I was cognizant of that...I may possibly purchase from them.
Not a total stranger---relationship buyer I am.
I can’t say enough about CODY HEYEN! After searching for... - Laurene
I can’t say enough about CODY HEYEN! After searching for several months in several states to locate my ideal dream Jeep Grand Cherokee, I finally found it at Team One CDJR in Gadsden, Al, 6 hours away from where I live. I couldn’t have asked for a better salesperson, Cody made my experience very pleasant and when a little snag almost ruined the deal, Cody worked diligently to save the sale!!! He made the process of negotiations stress free as we communicated through text messages until a deal was finally reached! If your looking to purchase a new or used vehicle check out CDJR in Gadsden, Al and ask for Cody, you‘ll be glad you did!
I wish I could give them zero stars they wrecked my jeep... - Slappy494
I wish I could give them zero stars they wrecked my jeep and won't even call me back horrible customer service I don't know what I'm going to have to do
Very Disappointed. - Sherrie
Jeep giving all kinds of codes,then radio would go off, clock would go back to 12:00, then engine would shut off but not always. Happen over and over. Took it in they pulled the codes and when I ask what they were. They said old codes. They cleaned battery cables and tighten then up. Drove it 20 miles nothing. Told me couldn't find anything wrong. Husband drove it same thing. I put it back on my mail route. Started back coding. I do have to say in the past they have been good to me. But it seems like they have lost some really good people that worked their. They also need to upgrade the mechanics equipment bad. They are so far behind other dealerships. Just seems like to me they should have known what was wrong with my Jeep. It's still giving codes and still not fixed. But that is my work vehicle and I can't take off for days at a time for them to fix it. They never have parts sometimes they even get the wrong part in and that cost me another days pay. They also need to train more than on Chysler person to work on Chysler products. That would help so much.
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