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Chase Murphy started the process with me and then walked... - Wiggie04
Chase Murphy started the process with me and then walked me through every step to get me in the vehicle I was hunting. Filled the truck up with gas and was very honest through the entire process. I would definitely purchase another vehicle through the Regal group but only if Chase Murphy was ha doing the deal. Great work !!!!
Top Reviewed Specialists At This Dealership
Pre owned Sales
Every time I took my car in they messed up/damaged... - JAllhands
Every time I took my car in they messed up/damaged something else and were argumentative about it. Replacing seat cushion they damaged B pillar and then argued about it. When they agreed to replace the B pillar didn't order the part for three weeks. The drivers seat also had rocking motion to it when I got it back that they did not address for over a month. They refused to fix rear defrost even when I showed them a picture of it not functioning. They said it was getting current so it must be working - despite a picture showing only half of it worked. They never provided me with a courtesy vehicle and since it is a GM Certified Used vehicle I am suppose to get one. The service Manager even took the liberty of telling me I "look mean".
After terrible Customer Service that I was told "happens all the time" he had the audacity to say "damn you look mean".