Hyundai Service Centers near 40219

Came in to Louisville for the weekend and the first night... - Karl

Came in to Louisville for the weekend and the first night we ended up with a flat tire on our new Palisade. I called the dealership first thing in the morning and spoke to Jason in Parts who located a replacement tire quickly even though it wasn't in stock. Dustin was my service advisor and he got me back on the road in no time. I couldn't have asked for a more efficient and quicker service than what I received from Dustin. Great job to the Service Team at Hyundai of Louisville

Place is a joke...no call backs with any service I have... - biglou4202004

Place is a joke...no call backs with any service I have gotten I have to call then every time and doesnt help to set an appointment either last warranty issue truck sat for 24hrs for them to tell me they couldnt do anything and now the transmission is out and they wont return any calls

I was there yesterday. My car problems started 2 weeks... - stevenpark2211

I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!

First Class Customer Service! - Wilson31

The ease of making an appointment online was my first clue that this dealership understands their customers' busy lives. That was confirmed when I arrived and was promptly greeted and asked if I wanted the shuttle service to take me somewhere. Even though I work over 20 miles away, their response was, "No problem!" The shuttle driver, Doyle, was a gentleman. The real deal. I enjoyed our brief chat and his courtesy and kindness.

If I could only pick negative stars - NothingButDissapointment4646

Absolutely the worst service experience of my life. They never answer the phone. They have zero care about the customer. They would love nothing more than the chance to attempt to challenge your intelligence. After 5 visits and 3 months their superb intellect and care fixed absolutely nothing. If you need management involved they will be of no help. If you fell as though your warranty protects you do not visit this dealership unless you want a handful of regret and empty promises. If you are considering this dealership for anything I would look elsewhere. I thought sales mgmt would be of some assistance and even though initially it seemed promising again only a facade. I doubt this review will have a large impact however I hope others are treated with more respect/integrity than I was. I have a list of complaints and documentation over the past months as well as corporate complaints with nothing but discouragement and disappointment. Their goal is to get you to give up and go away after they have billed for warranty service. They suck Hyundai dry for cash only to not fix anything and waste your time and energy. They will tell you one thing and do another. This is this poster child for old school slime ball dealers/service depts. I hope no one else is treated this way ever. I have wasted time, energy, and money only to be right were I started due to the lackadaisical attitude that seemed to permeate this dealership. They will do everything but the RIGHT thing.