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Making Things RIGHT!!!!! - Jay Woods
They identified the problem and had me ready in a day. This is after another verified Ford dealership said nothing was wrong with my vehicle.
Amazing help and customer service - Elvira123
Berry Wilson helped me and my mom with buying a great car we seen on their website today. He was very friendly and didn’t waste any time! We were treated very well and we'll happily be getting that same car very soon!
Great place - Ralph Potter
I came here by the recommendation of my daughter, Ashley who works there. They all did a great job helping me find the right car for my son. They worked with me on price and made a deal that I couldn't pass on. Ashley, Greg, Dave and Lee were a great team to work with and I will definitely be back for my next purchase, and most likely for my service needs as well. Great place to do business with.
sales associate Howard was very pleasant to deal with and... - Blair
sales associate Howard was very pleasant to deal with and ask questions to. He made every effort to answer and accommodate all our questions. We are very likely to be repeat customers
My recent visit to Dutchs Ford was my very first visit... - drbwildcat
My recent visit to Dutchs Ford was my very first visit to their service department,I was greeted pleasantly, they listened to my concerns, made suggestions,,Then followed up with recommendations. My overall experience was pleasant and would visit them again for future service needs.
Return customer and still happy - Rusty
On a very rainy unpleasant day I had a very pleasant experience at Madison County Ford. My initial contact was with Kevin the day before and he started the search for my wants and needs. I came in as promised the next day and was reacquainted with Randy who the took over the process. The car I traded had been sold to me by Randy several years ago. Turns out they had a very acceptable Expedition, my third, on the lot.we began the purchase process reached an agreement. I drove away in my new car. The process was seamless thanks to the knowledge and expertise of Randy and Kevin as well as the finance gentleman. Give them a try and keep the business at home in Madison County.
I purchased a new truck 5 days ago in Indiana where I... - Goldsmithjoe79
I purchased a new truck 5 days ago in Indiana where I live. I was in Lexington visiting my mother and the battery charging system failed.
I drove straight to this dealership. Service dept was closed. I’m stuck here until Monday, I understand that but I still need help.
I was told I should of bought the truck from them and I should take it to Autozone to see if they could fix it.
Worst customer service ever!!!
Go somewhere else and spend your hard earned money.
I wished I lived here so I could deter any locals from buying a new vehicle from this dealer.
Great Experience! - Cookie
Thank you to Todd Duncan for a stress-free and pleasant car buying experience. It was great to work with Todd and the rest of the Dutch's team to get exactly what I wanted at a price I could afford. If you are looking for a vehicle I highly recommend you visit Todd Duncan at Dutch's Ford.
The dealership shipped a 30,000 dollars lexus to me, and... - Marlow1
The dealership shipped a 30,000 dollars lexus to me, and i went to look at it and the car had been wrecked and had a sloppy paint job. The canceled the contract and will not give me my down payment back! 3,000 dollars they are trying to keep for no reason. They are being sued by me my lawyer is contacting them soom
DO NO BUY FROM THEM, THE manager JIM R. is a horrible snake.