Great Experience! - Cookie
Thank you to Todd Duncan for a stress-free and pleasant car buying experience. It was great to work with Todd and the rest of the Dutch's team to get exactly what I wanted at a price I could afford. If you are looking for a vehicle I highly recommend you visit Todd Duncan at Dutch's Ford.
Paul Miller Ford (and Barry Wilson) Saved Me! - Bobby Patterson
I was on vacation near Lexington, KY, when my Ford Escape broke down, and the repairs would have been more than I was willing put back into that vehicle. I had the pleasure of working with Barry Wilson and he secured a solid turn-in value for it and helped me pick an awesome vehicle to drive off the lot that same day! The level of customer service I received was bar-none the best I've had from the automotive industry in my lifetime! Barry even went so far as to offer food and drinks for me at their café, on his dime! And get this, the vehicle I purchased ended up having an issue with the oil filter housing a week or so after driving off the lot, and Paul Miller Ford completely paid for the repairs at a Jeep Dealership in Michigan where I live! These guys and gals are amazing! If they're willing to take such good care of a customer that most likely won't be returning due to geography, they'll most definitely take good care of you as well! Thank you Paul Miller Ford, and especially Barry Wilson!
Making Things RIGHT!!!!! - Jay Woods
They identified the problem and had me ready in a day. This is after another verified Ford dealership said nothing was wrong with my vehicle.
Barry was friendly, and very professional. - Sandy
Barry Wilson was our salesman and was most professional. Answered all questions and went over and above our expectations. Would recommend him to anyone who is in the market for a new Vehicle
Honest - LexAudiTT
This dealership was a joy to work with; especially, Jen and David? (Sales Manager). They were open, helpful, not pushy, honest. At no time did I feel I was being "sold" or "pushed" into a deal. I really appreciate their style, integrity and honesty. I would recommend this dealership to anyone without hesitation.
Outstanding service and professionalism! - RG123
After our current vehicle suddenly went to the great junk yard in the sky, we decided we wanted a truck for the next phase in our lives. I did extensive research on each make and model and we toured dealerships all day on Sunday to get an up-close look at various vehicles. The hands-down winner was the F 150. By Monday evening our brand new, polished beauty was sitting in our garage. Bradd Gray and Bill Kain were consummate professionals who answered every question, met every need--except when they were exceeding them--and treated us both like family. Further assistance by the uber knowledgeable LuAnn Campbell and Patrick Proffitt completed the picture. This is by far the best car buying experience either of us has ever had. Well done Jack Kain Ford!!
Perfect dealership - CodyWarford
I’ve went to tons of dealerships and non have been as great as Ford. Derek Castle was easy going and would recommend every time.
First service visit - NCR
Today was my first visit to the service center since purchasing my new Lincoln. I was greeted immediately upon arrival, explained my first time there and was escorted to the service desk where I was greeted by Steve Wakefield. He was very courteous and efficient explaining all the options available to me. My choice was made and he made sure I had no other needs while waiting. The service was very prompt and I was in and out in approximately 40 minutes. Collin was the young gentleman that did my oil change and again, a very courteous young man. Thank you all and I look forward to working with these gentleman again in the future. NCR
The dealership shipped a 30,000 dollars lexus to me, and... - Marlow1
The dealership shipped a 30,000 dollars lexus to me, and i went to look at it and the car had been wrecked and had a sloppy paint job. The canceled the contract and will not give me my down payment back! 3,000 dollars they are trying to keep for no reason. They are being sued by me my lawyer is contacting them soom
DO NO BUY FROM THEM, THE manager JIM R. is a horrible snake.