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Very professional and ready to help, especially the... - harry
Very professional and ready to help, especially the effort put in by the sales rep, from the choice of the car to its sales and meticulously keeping us up-to-date on information. Appreciate the service provided every step pf the way.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
This was easily my most pleasurable vehicle buying... - GLeh.home
This was easily my most pleasurable vehicle buying experience. Royce was great as was the the finance guy. I Was able to negotiate sight unseen as I drove an hour and 45 minutes to get there. in and out of the dealership in an hour.
Excellent service as usual. They made sure my problem... - jacquelyn.chadbourne
Excellent service as usual. They made sure my problem with my radio was fixed in a good amount of time. They also went well above what was expected to help me deal with the problem. I haven't had any problems with service or sales here. Everyone is very friendy and helpful anytime I have to go in. I would recommend sales and service here.
Sales & Leasing
I have leased 12 Explorer from you and one Edge I really... - Sue4440@aol.com
I have leased 12 Explorer from you and one Edge I really like the Explores they are great The people at the dealership are great to work with
From having a car transferred to Brunswick to coming in... - msklenka
From having a car transferred to Brunswick to coming in on his day off, Phil Klatka always accomadates.I always come see Phil first when making a purchase. LIBERTY Makes it HAPPEN 👍👍
As always the service for my car was most excellent.... - Kenny Grams
As always the service for my car was most excellent.
Everything done as necessary and then a very clean
Escape waiting for me. Lindsey was a true pleasure
to work with and kept me informed as to what was
being done, what will need attention down the road
some miles yet and so forth. As always, I left and headed
home with all the confidence in the world that everything
is as should be. Thank You Lindsey and the whole Spitzer
service team. Also Ryan who always makes the car look
we dealt with Ty Davis and he got us a great deal and a... - schoolhouse101
we dealt with Ty Davis and he got us a great deal and a great experience.will recommend them in the future to others friends.
Excellent service every time! I never have to wait long,... - Meganlowe624
Excellent service every time! I never have to wait long, my car is always ready in a timely manner. Staff is very friendly and knowledgeable.
My husband and I purchased a 2021 F350 that was ordered... - Tmyers44646
My husband and I purchased a 2021 F350 that was ordered in October for production at the Ford plant. Our car salesman was Bob Bryce. Initially we were told delivery was near Christmas. My husband called the week before and left messages x2 that were never returned. He finally reached him and Bob told us he was sure it would be there but we requested him to call and ask as we were working with CSE for our loan. Several days went by with no return call. My husband called him and he informed us new dat January 18th. Once again as the 18th drew near I called and left messages that were never returned. My husband called and had him paged and asked him to check on date he said he would. Once again no return call. My husband called him and he said new date was February 8. Now I understand it being late. I am a nurse and with COVID EVERYTHING is late. But when I am spending $57;000 I dont feel a few phone calls is asking too much! I feel I worked harder for this sale then Bob did. I also want to say how awesome Pete was at going over all of the gadgets on the truck. He was awesome. Unfortunately I have a sour taste in my mouth and probably would not shop there again. Bob said that its a running joke at the dealership about him not returning phone calls. Well its no joke, its not funny and its far from being profesional. I believe in keeping business local but you lost ours.
I purchased a 2014 Chevrolet Cruze on April 25, 2020,... - jt3269
I purchased a 2014 Chevrolet Cruze on April 25, 2020, from AutoNation Ford North Canton for cash. After thoroughly test driving the car and finalizing the sale, I drove it off the lot and back home 2 hours away. I stopped for my mail and turned the car off. A few minutes later, I turned the car back on and it acted like it didn't want to turn over. I turned it immediately off and then back on and it started. When I arrived home a few minutes later, I turned the engine off and on a few times with this same thing happening almost every other time I tried starting the car. The next morning, I texted the salesperson Aaron, to tell him what was happening. He said I would need to return to their service department two hours away to have the car looked at. I explained that I did not feel safe driving the car two hours on the interstate. He said I could take it to a local Chevy dealer but would have to pay a $200 deductible even though I literally drove it off their lot the day before and there is a 90 day/4,000 mile warranty. I sent the General Manager of this AutoNation an e-mail explaining the circumstances and he replied back that unfortunately, I didn't purchase any of the additional warranties they offered to sell me, and sometimes used cars are unpredictable and maybe the car just needed a fuel treatment. What? I just bought it the day prior. Shouldn't all of this been checked before someone bought the car? I took the car to a local Chevy dealer, paid the $125 diagnostic fee, which I shouldn't have had to pay since I just purchased the car, and they told me the timing chain was off, had recently been messed with and not fixed correctly, and someone tried painting over the markings. After many e-mails back and forth between myself, the General Manager at AutoNation Ford North Canton, and the Service Manager at my local Chevy dealer, Scott Heid at AutoNation, decided to pay for the timing to be repaired on the car they just sold me. A few days later, the Engine Overheat AC Shutting Off light on the dash came on and I had to call Roadside assistance to check it. Luckily, they said it was just a short and the car was okay to drive. Yesterday, when I turned the key in the ignition, the car, again, acted like it didn't want to start. I turned it off and back on, and the car started fine. I turned the engine off, and the car vibrated and acted like it didn't want to shut off. This morning when I started the car the check engine light came on. At this point, I don't even know what to think. I am taking the car to a garage and having it looked over so they can tell me everything that is wrong with it. I'm sure I will have to pay for whatever is wrong, even though the car is still within the 90 days/4,000 mile warranty. I am completely fed up with AutoNation Ford North Canton dealership, feel like they don't stand behind their used car warranty unless you purchase the additional warranties they try and sell you, avoid your phone calls and e-mails, are shady and dishonest, and sell used cars that should not be sold and are not road worthy.
Shady Dealership - Jackie711
Went in and dealt with salesman Jakob Pool, thought everything was going great until he tried to switch me to a lease then said finance told him they cant run my reports. But the problem started when i noticed he took a picture of my drivers license front and back on his personal cell phone. That is not acceptable. Im looking into if that's illegal with my attorney. After that he continued to ask me my SS number a 100 times. He said i must have a freeze on my credit bureau because they cant get into any of them, so i left and went home to make sure there was no freeze or locked accounts. He told me to text him and let him know they were all unlocked, i verified it with all 3 bureaus and my reports were not frozen. I texted him that evening. The next day he called and said nope, cant get into any of them, so i called each credit bureau and verified they were available. Called jakob and he said nope still cant run your credit.
Well something is fishy at this dealership, because i just realized today that they didnt try at all, because i get alerts from all 3 bureaus and also credit karma and also my credit cards alert me when someone tries to pull a report.
So this guy didnt try at all....so what the heck is going on here??? I have a big down payment, already approved through my credit union and they dont want to sell me a car. And Jakob wont even respond to my text or calls now. Bad business practices there!
I traded my 2010 Jeep Wrangler in on a 2021 Ford Bronco... - willdh2
I traded my 2010 Jeep Wrangler in on a 2021 Ford Bronco Sport Big Bend edition. I could not have been more pleased with the buying experience. I felt that they gave me a fair trade value for my Jeep and a great deal on the Bronco. Cameron Coyne was outstanding as my sales guy and Jessica in finance was very easy to work with. Everyone was extremely professional with absolutely no high pressure atmosphere. I look forward to having my Bronco serviced at this dealership. I Highly recommend this dealership.
Awesome - Lindenberger
I would like to give Paul Misch a huge thank you for helping me get a new car. There was other dealerships around me that told me that they could not help. So thankful for Paul Misch for all that he did to get me out of the car I was in.
Financial Services Manager
Klaben Ford Lincoln