2006 Dodge Ram repair - HDCHILDRESS
Not the first time I have my vehicles repaired at this shop. I keep coming back because of the great job they do on repairs. Looks like new again.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Exceptionally fast, professional, very nice salesman - Firsttimebuyer
Very professional, they were very quick and worked to find the best car for me this was my first car and i will be a montrose customer in future!
Best dealer in Ohio! - Delilahpiper
I have bought many trucks from the Sarchione Family over the past few years, this was my first time shopping at the Ford dealership. They definitely upheld my expectations. Royce Yoder did an awesome job, he was very upfront, and was very willing to work with me. There’s a reason the Sarchione’s sell so many viechles, there customer service and the way they treat their customers is unbelievable!!!!
mike sabatine - ann smith
I shopped around and when I went to Montrose Ford in Alliance I talked with Mike sabatine , he not only gave me a great deal, but he was easy to deal with and made your my car was filled up with gas also, and showed me service !1Thank you so much, will send everyone I know to see Mike !!
Certified Ford & Lincoln Sales Professional
The Ganley staff had a complete team effort. - Tammi63
We had to replace our car, after an accident. Franco is definitelty the person in sales you want to deal with. He was compassionate and got us into a new vehicle quickly and effortlessly. I don't like change , let alone making such a big purchase with little time to do so.
The entire Ganley team made this purchase the easiest we have ever experienced. Everyone at the dealership was very friendly and helpful.
Sales & Leasing
Friendly staff, quick and attentive service - jeeps are for girls
My car broke down and I needed another car. It was a spur of the moment decision. I had my dog with me in the back of the car and I didn't really know what kind of car I was looking for. I wasn't really planning on looking at cars. We passed the dealership and saw a little Jeep out front I liked. We went in just to inquire how much they were asking for it. The staff was so friendly and easy to talk to. I checked it out and drove the car. Loved it. I took my dog right into the dealership with me to make a deal. The price was right. Made a deal right there and then and picked the car up the next day. Staff was more than willing to help with anything I needed. Very nice to work with. Happy friendly people.
Tim is GREAT - KBNurseintheFalls
We have purchased or leased 4 vehicles from Spitzer and Tim. Wonderful experience. Tim is very personable. Customers for life. Kudos to "Tim the Car Man"!! Brett Gander is WONDERFUL. Very knowledgeable & friendly. Brett & Tim make car buying/leasing FUN!! Nicholas in service is WONDERFUL as well.
Hayden Nichols made our business better. - Dean
Had lost contact with the Kepich Family for a while and had the need for a work truck for our business.
I stopped in and within a week was in our new F150 work truck.
I think they fall short exploiting their history in the auto industry servicing the business community for many, many years.
If your interested in one or multiple vehicles lease or purchase I recommend you give them a chance to earn your business.
G.R. Osterland Co.
Great experience!! - kanman74
Christina Barbato made the purchase of my Mustang quick,easy and overall a great experience.not only did she have all the necessary papers ready when I arrived but also help in getting me a fair price on my trade in.I'd recommend Waikem Ford to family and friends and will look forward to shopping with them again in the future!
Customer service - Stan2
The way that Liberty's staff treats it's guest is unparalleled. From the moment I arrived I was greeted with a friendly smile and hello. Every staff member associates & management went above and beyond to accommodate me. Customer service a lost art for most, but not at Liberty Ford Aurora! Thank you
Great working with Lorenzo Martino - MCNotary
Lorenzo was very patient with me and made sure I got want I wanted, style of car and within my budget. He also went over and beyond with helping me sync of my car and coming back on his day off when someone else could have finished the deal.
Great place to work with.... - car guy
I buy all my cars at Park Ford, great place to buy and have your car serviced, been going there for years, great prices also....
Horrible service - Adambendure
My problem today was with the service and sales department. I had an appointment today at 10 a.m. to get a quote for a spare key and to get the lock removed on the spare tire since it was corroded. I would usually do that myself but i didnt know if there was a tampering system so I came here. My visit started by pulling into the service garage then i parked and sat for about 2 minutes with not a single person telling me what to do or where to go, so i got out of my truck and proceeded to stand in the lane for another 2 minutes with people walking past and not saying anything or looking at me until someone came out and tagged my truck in. Then he took me to Robert the advisor to write me up which went smoothly, but right in the middle of the write up he left me at the desk suddenly to go to the lane while i was talking to speak with another guest. I didnt mind but i thought it was very rude he just left without saying anything. When he got back to the desk he gave me my quote (very high priced hour labor of 125) and being a former advisor i knew this was just precautionary to quote high. Then i sat in the waiting area for about half an hour then decided to look at the new cars. After 10 minutes not a single salesman came to me and asked if i had questions about the cars (which i did) or even acknowledged me. They just stood by the front door talking to each other about tv shows. After approximately 45-50 minutes Robert came out to get me and said the truck was done. All he did was walked me to the cashier and set my repair order down and said, "have a good day". I wanted to know what all they did to remove it just because o was curious and then he told me, "we just drilled out the lock cylinder". This is the point where i got very upset, why am i paying a full hour (135 after tax) for someone to put a drillbit in a drill?? I understand that the technician needs payed and i was expecting half an hour or so for something this small.
After he told me what they did he simply walked back into the lane not saying have a good day, thank you for your business, etc.
Then even the cashier didnt ask how my day was or anything, just grabbed my repair order and took my card and gave me my receipt.
Overall i would give this negative ratings if i could. The prices are extremely high, and customer service is absolutely terrible i have had better service at McDonald's
Lied to then threatened when I called them - Alburrner
Liars theat will tell u anything to get your business...was told by used car manager to " bring it" when I called them out on a lie don't buy anything from them
awesome - tmcshane88
the experience I had at Valley ford truck was above and beyond what I would have ever expected. My salesman Tim Walik and Amy in finance went above their call of duty in getting our start up company the corrrect vehicle and best financing available. It truly helped us get started out on the right foot.
Financial Services Manager
Klaben Ford Lincoln
Al Spitzer Ford
Quick Lane Service Manager
Spitzer Ford Hartville