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The whole process of trading in my Ford Escape and buying... - sadown
The whole process of trading in my Ford Escape and buying my new Ford Bronco could not have gone any more smoothly. Dave did an outstanding job, as did Christina.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Always do business with Phil Fitts team when looking for... - donaldson864
Always do business with Phil Fitts team when looking for a new vehicle. Many thanks to Albee Mangino and Mike Hitch. Overall a pleasant experience
Sales & Leasing Consultant
Sales & Leasing Consultant/ Commercial & COSTARS sales
Mike was great to work with! He was very knowledgeable of... - jpotopov
Mike was great to work with! He was very knowledgeable of the car and was very patient. He made sure I knew exactly what I was getting into and what worked best for me.
Sales & Leasing
Sales and Leasing
Friendly, helpful and informative. Completed in a timely... - lig4us
Friendly, helpful and informative. Completed in a timely manner. They were ready for the car at the appointment time and followed all Covid protocols which was very important to me.
Fast professional service performed by great people. Ron... - LEHR41
Fast professional service performed by great people. Ron Kiefer's manner is outstanding, always friendly and curious, and makes sure the customer is always satisfied when the job is finished.
Great people, nice clean dealership and everyone was very... - Bhartzfeld60
Great people, nice clean dealership and everyone was very helpful. Car was ready when promised and great detail work on the vehicle. Keep up the good work 👍👍👍
Master Sales Consultant
Great Customer Service! The Service Department really... - TLG1383
Great Customer Service! The Service Department really knows their vehicles and they care about each vehicle that is brought in for service. They service your vehicle as quick as they can and they keep you informed during the process.
I have leased 12 Explorer from you and one Edge I really... - Sue4440@aol.com
I have leased 12 Explorer from you and one Edge I really like the Explores they are great The people at the dealership are great to work with
I really enjoyed working with MMG group, will do more... - rm9999cm
I really enjoyed working with MMG group, will do more business in near future.
Excellent staff and amazing team, always responsive and on point. No hidden fees and no pushing to buy extras
We just purchased a 2019 Nissan Rogue at Ganley... - Fpr1019
We just purchased a 2019 Nissan Rogue at Ganley Middleburg Hts. It’s our 5th purchase from this dealership. wonderful, helpful and honest sales staff. I love the car! Keep up the good work...maybe there will be a 6th sale in the future! I recommend this dealership!
I have been getting my car serviced here for many years... - lcs464
I have been getting my car serviced here for many years and have never had an issue with anything. The wait time has always been shorter than promised.
Dave Julian listens and cares about what the customer is... - Smuf
Dave Julian listens and cares about what the customer is looking for. Thanks for your time and effort. Went in for a used car and ended up with a new Lincoln.
Great car, great sales rep, Winnie. Lincoln was never in... - gflorence53
Great car, great sales rep, Winnie. Lincoln was never in my wheelhouse but so glad I came to Biondi and Winnie introduced me to the MKC. She went out of her way to provide options and assistance whenever needed,
I recently purchased a Bronco Sport. Our sales guy, Bob... - nicole.pringle
I recently purchased a Bronco Sport. Our sales guy, Bob was amazing. He made the process of buying a new vehicle and financing so easy.
No Pressure - phillips113
Ryan showed me the vehicle and when I told him I needed to research the car. He understood and there was no urgency to buy. When I came back I got what I wanted for my trade in. Overall the best
car buying experience I have had.
Walt and his team are the best!! They take care of... - Scottgedman
Walt and his team are the best!! They take care of everything from start to finish and help make the process smooth. And easy without much work on my part
Took my 2018 f150 in for a recall for frozen door locks.... - Gwoody
Took my 2018 f150 in for a recall for frozen door locks. They told me to drop off the truck in the am. I dropped it off the night before they told me it would take 3 hours. I went in at 4:00 the next evening and it wasn’t done. Told me it was going to be another 45 min. I had no place to go for 45 min or a way to get there anyway. Had to sit in waiting room till done with my mask on. Very uncomfortable. NOT HAPPY I believe it was Robert that waited on me when I went back to pick up my truck. He talked nice to me but it still didn’t help my experience Update. The day after the service the service manager call to apologize for the bad experience that I had.
Mike and Jeff,Both were very helpful in getting my new... - william-gentry
Mike and Jeff,
Both were very helpful in getting my new vehicle! The vehicle runs well and seems as of now able to handle snow. Don Tester Ford never fails me.
Highly recommend! Chris was able to work within our... - Kevin
Highly recommend! Chris was able to work within our budget and sold us a beautiful car! An absolute blessing for my family... I told him that the last used car I bought was rusted out underneath and he actually put the car on a lift and gave me a flashlight to inspect the frame. It was spotless! Couldn't be more happy!
Visited the dealership to test drive a 2017 Ford Edge... - jbreedy51
Visited the dealership to test drive a 2017 Ford Edge that was advertised in the Washington Observer newspaper. I dealt with salesman Craig W. and he was very cordial and understanding of what I was looking for in a vehicle. Between Craig and the used car manager Dan, it was a very stress free experience. Although I didn't purchase the vehicle as I wasn't sure it was what I really wanted, I will definitively consider doing business there in the future if I see a vehicle that really interests me.
My experience was amazing here !!! Thank you to rob clark... - Curtisemily83
My experience was amazing here !!! Thank you to rob clark for making it a good experience. He made sure we were satisfied and happy customers
Micheal really made buying a car really simple. Never saw... - Mwatson
Micheal really made buying a car really simple. Never saw the car but called yesterday and it’s here today from 100+ miles away. Thanks
A poor choice for your purchase - MikeTrain
This is a place you do not want to deal with unless you enjoy being disrespected and feel like giving away your hard earned money, and time, to people that are out to take advantage of you. They have extremely high prices and yet cannot be bothered to wash a vehicle or clean the stains from the interior before they attempt to sell it to you for well above market value. There are much better choices in the Pittsburgh area that care about building a relationship with customers to keep them coming back. Sure, the showrooms of those other choices may not be as palatial, but that is because those ones are not fleecing their customers.
I have never had a better experience at a car dealership... - pinata333
I have never had a better experience at a car dealership before! AMAZING! #1 in my book! Friendly and helpful staff, great deals and prices, and great car warranty options! We will definitely be back!
Shady Dealership - Jackie711
Went in and dealt with salesman Jakob Pool, thought everything was going great until he tried to switch me to a lease then said finance told him they cant run my reports. But the problem started when i noticed he took a picture of my drivers license front and back on his personal cell phone. That is not acceptable. Im looking into if that's illegal with my attorney. After that he continued to ask me my SS number a 100 times. He said i must have a freeze on my credit bureau because they cant get into any of them, so i left and went home to make sure there was no freeze or locked accounts. He told me to text him and let him know they were all unlocked, i verified it with all 3 bureaus and my reports were not frozen. I texted him that evening. The next day he called and said nope, cant get into any of them, so i called each credit bureau and verified they were available. Called jakob and he said nope still cant run your credit.
Well something is fishy at this dealership, because i just realized today that they didnt try at all, because i get alerts from all 3 bureaus and also credit karma and also my credit cards alert me when someone tries to pull a report.
So this guy didnt try at all....so what the heck is going on here??? I have a big down payment, already approved through my credit union and they dont want to sell me a car. And Jakob wont even respond to my text or calls now. Bad business practices there!
I had not bought a car from Bob Massie in over 20 years,... - Will15035
I had not bought a car from Bob Massie in over 20 years, but always remembered how the value and service was great. I moved back to area, and bought a used car, and am glad to say that they are still friendly, helpful and fair. Thanks again!
A woman shopping for a car doesn't normally get the... - ctrexler03
A woman shopping for a car doesn't normally get the respect and service that men do. Pete and Nick were the exception. I researched online for a new car and did a pre-approval for a Mercury Milan. Pete called me a few days later and answered every one of my questions. If he didn't know the answer, he found it quickly. He was never pushy. He called me again a few days later on a Monday and he introduced me to Nick who took his time with me and answered every single question I had. By that Friday, I had my new car.
Financial Services Manager
Klaben Ford Lincoln