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I’ve always had great service at American Chevrolet. Ron... - michele45850
I’ve always had great service at American Chevrolet. Ron has helped several times programming my radio and navigation system for me. I highly recommend them.
I purchased a 2019 GMC Sierra here and worked with Joe... - kirtleyjim
I purchased a 2019 GMC Sierra here and worked with Joe Bauman. Joe made the process easy and painless. 5 Stars for Joe Bauman and the Arbogast Team. No doubt I will be back for my next vehicle!!!
Steve was very good. Liked working with him. Very... - greg405
Steve was very good. Liked working with him. Very knowledgeable and courteous I highly recommend Steve McCabe for all your car needs Please check out Twins Buick Gmc
The purchase of our 2019 Chevy Colorado Z-71 could have... - Dan Wyskiver
The purchase of our 2019 Chevy Colorado Z-71 could have not went any better. My wife and I were met in the lot by Product Specialist Dan Meyer. His professionalism & knowledge guided us to make our decision to purchase the vehicle, after shopping at other car dealers in the Dayton & Columbus area . Very satisfied at this time. A great job done by all involved!!!!!!!
Thank you very much!
I bought my range rover the salesman Dave Woods went... - Tony
I bought my range rover the salesman Dave Woods went above and beyond along with the service dept. The transaction was quick in and out. I would buy from them again !
My credit was shopped and my score dropped 41 points I... - swaysha1.kj
My credit was shopped and my score dropped 41 points I was given a car of my choice to test drive I had to offer my driver's license and No dealership tag was put on the car was not asked if I had insurance I was told take my time cause salesman was with another customer I went 15 miles from dealership unknowingly there was no tags on car salesman gave me a call I told him where I was he stated I assumed you would stay in area the car doesn't have tags are you on your way back 🤔🤦😳🤷
Engine Light - Paula
My engine light turned on and then my car started idling when in neutral. I called and Chesrown was able to for me I’m quickly. My car was fixed and ready the same day. I also received a loaner vehicle free of charge that was the same size as my Buick Encore. I haven’t had any trouble with it since and very pleased with the job that was done. Thank you!
By far the most respectful dealership I have dealt with.... - Daniel Jenkins
By far the most respectful dealership I have dealt with. Jim Ream & everyone else at the dealership is down to earth people. Im on my 3rd purchase from them.
Buyer beware. The price they list on line may not be... - wv1951
Buyer beware. The price they list on line may not be close to the price they quote you once you get into it. A supposed disclaimer at the bottom of their listings leaves much to be desired.
Nick Hey was great to work with. - meddy3
Nick made me feel as if he was working for me, not the dealer.
His follow up after sale was excellent. I would recommend Nick to my family or friends.
Ease of new lease - Sher, Westerville
Thank you for helping transition out of old lease into a new lease... answered many questions and made the process smooth, and found a vehicle that is right for me.
Honest, professional service... - chopinm
I would just like to thank the folks at SVG WCH for their honest and professional service in regard to the factory recall work that my vehicle needed. I called Jerry Haag in Hillsboro three weeks ago and they said they had to order parts and would call me back...I never heard a word out of them. So I called SVG on Monday. They said it would take a couple of days and made an appointment for me for Wednesday morning! Staff was comprised of genuinely polite and courteous individuals. It was a real treat to visit this dealer/service center.
Service department is horrible. They never answer the... - Opsman
Service department is horrible. They never answer the phone right away and it takes several call to someone in the service department. You have to call in to get an update on your vehicle. Service manager would rather be outside smoking than running his department. Dennis, the general manager will not return phone calls, probably because he is tired of hearing bad the place is. Service drive is cluttered. who hired the people running these departments?
Great service - aultkay
I have been going to this dealership for over two years. I have only praise for everyone who works there from the service department, sales representatives and all other employees. Thank you for taking good care of my new vehicle. so happy to find this type of business where they put the customer first.
I leased a car from Dan Tobin. Three years ago when I... - gibsonc
I leased a car from Dan Tobin. Three years ago when I leased a second time the over milage balance was financed into the new lease. I purchased a new car a month ago and said I don't want to pay anything out of pocket. I recently received a $2000 bill from GMC. Dan Tobin (sarcastically and patronizingly) said I should have caught the problem in financing as if that's what I do. I didn't catch it last time and it was done but this time it's on me according to them. I would not recommend doing business with Dan Tobin.
Dishonest. Husband and I took a day off work and drove 3... - amandagalvin
Dishonest. Husband and I took a day off work and drove 3 hours one way to test drive a 2017 GMC Terrain with 66k miles I was advised went through an “extensive inspection” and had “no issues“. Luke in sales points out the “capless” gas tank when we get there (we looked it up...definitely NOT a capless tank) and sends us on the road. Remote start didn’t function, during test drive check engine light came on, also traction control light, and a “Service Stabilitrack” light, and car began vibrating like a sketchy carnival ride. We left. What a colossal waste of time...save yourself the headache and take your money somewhere else.
TERRIBLE- DO NOT GO HERE FOR SERVICE - rc2121
The service department of this dealership is incredibly rude. The manager Leslie was the worst service manager I have ever experienced, especially considering they made a mistake with my car.
Took my car in for body work and paint after having my... - ImmkeGMCisNOgood
Took my car in for body work and paint after having my car keyed... nothing was done right. More damage was done when removing and reinstalling the parts, than good. It was a terrible experience, and still trying to get it resolved. I have been there 7 times to no avail, and now the general manager and service manager refuse to continue to work on it any more, because they dont have time to deal with me, as they stated. They also stated, "i have a thousand happy customers, so im not too concerned if you are not satisfied. I was blown away.
Super Experience - snewoblue
I called Valentine Buick/GMC yesterday afternoon to talk with the service department (Tim) about an issue with my Deanli Duramax regarding a NOX Sensor. Tim was very friendly and helpful on the phone. I dropped my truck off this morning at 0730 right when they opened. I talked to Tim as soon as I walked in and gave him an overview of the problem. Tim assured me that they would get right on it and call me if there were any questions about the repair. Tim called me around the noon hour and said that my truck was ready to be picked up. I asked what the problem was and he stated that it was indeed a bad NOX Sensor and they replaced it. I asked why I wasn't called before the repair was made so I could authorize and he proceeded to give me fantastic news that it was repaired at no cost under the diesel engine warranty! I wasn't aware that it would have been covered so to say that I was surprised and happy is an understatement. Tim and the staff at Valentine Service were very polite, knowledgeable and helpful. I was very pleased and would most definitely return. Well done folks.