Went out on a limb and applied for a vehicle with this... - randylagle
Went out on a limb and applied for a vehicle with this bogus joint, which was already tiring cuz I’ve applied so many places and talked to so many people on the phone and in person.. car shopping is not easy! Anyway... I get a call from a lady there and we scheduled an appointment. Her name was Miranda, super sweet, made sure I had more than enough info I needed, and let me ask questions and then answered them in detail with such knowledge. I’m like okay, not getting my hopes up, but it seems worth the shot. Kinda excited on the way there.
THEN WE PULLED IN....
Pulled up to the car we saw online, checking it out. It’s an amazing car, worth the price, great warranties. I see a man walking toward us and I was actually really excited to get on with finishing the application process with him. I say him, because he never even said his name. And he was very “boring” for lack of a better term. Asked if we wanted to come in and so we drive the lot and checked out the other cars, got comfortable with the location, then went in.
You’ll never believe what happened.... he walked up to us and escorted us to his desk. The only noise in this empty dealership was the music. Nobody said anything. They weren’t busy, no other customers were there... which makes the story even more ridiculous.
He said they couldn’t find the application, even though Miranda had called and verified it with me earlier when we scheduled the appointment. Well, when your gut says leave, listen.. cuz I didn’t.
In his cubicle, he doesn’t offer the third person who was standing, if they would like a chair or even invite them. Then he prints off applications for us and tells us to... oh wait his phone rang and he actually interrupted this meeting for it.. but apparently he was telling, not asking, us to fill out the application that should’ve already been on file. Then walks away. We wait and wait. He comes back and looks at his computer, then began to walk away. We had to tell him we were done and asked if we could print pay stubs they needed. He put me at the computer and disappeared. 20 minutes later brought the papers with our credit scores and laid them down, then walked away. While sitting there I looked up the reviews on Facebook and google. This place had amazing accreditation. So I stuck it out longer than I was comfortable with. Maybe it was just an off day. Also, if it was swarming with customers and life, I would be more understanding as well. But being the only customers there and nobody is helping, I got still gave them the benefit of the doubt.
After wasting another 20 min of waiting I decided to walk out. I ripped up the papers and left them on his desk.
even if he could have gotten me approved for $0 down, I would have laughed. He didn’t deserve a cent of my hard earned money, let alone the 60 min of my life I wasted that’s not something I can get back. I figured I’d take about 20 min of my life if anything, and let people know how it is before they even go.
As we were exiting the store, there was one lady in a cubicle facing the door on the other side of the store and we walked past the front desk where 3 or 4 people didn’t even ask if something was wrong. Didn’t try to stop us or anything. I was kind of expecting a phone call after I left, trying to resolve things and reschedule. I’ve yet to hear from him. This was over 5 hours ago.
I hope NOBODY in this company, not even the owner of the dealership himself, and ask anything.. even tho I’m sure they don’t plan to.
And I hope this review reaches everyone it can!
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