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Monty gave us an amazing car buying experience. He went... - Stylesbyjaneen2
Monty gave us an amazing car buying experience. He went above and beyond to get my family into a more reliable suv just in time for winter and he personally delievered the vehicle to us! Monty provided us with a completely hassle free experience and took care of every single detail! Hes definately an amazing person and phillips chevrolet is lucky to have him on thier sales team! Stop in to see monty, you will not be disappointed!
THANK YOU MONTY WE LOVE OUR NEW SUV
Top Reviewed Specialists At This Dealership
Non-Commission Sales Specialist
Excellent experience at Phillips Chevrolet. It was... - ahartley77
Excellent experience at Phillips Chevrolet. It was definitely worth the hour drive it took for me to get there. Their team was professional and on the spot.
I had to have a repair done on my Malibu because of a... - Ejblan
I had to have a repair done on my Malibu because of a check engine light and Chevy was great with everything from diagnostic of the issue to repairing it and had my car finished fast! Everyone was very nice and helpful. I spoke to Anthony mainly and he was helpful.
New Car Specialist
Sales Product Specialist
New Product Specialist
Service was fine but through research I found out that I... - FIFFLEEV
Service was fine but through research I found out that I could of saved money at Firestone/Goodyear, disappointing what they charged me for a min time/part service have to decide if I’m going to continue to go there
Pre-Owned Inventory Manager
Dan was awesome. The whole experiance was great just like... - gearhed4ever
Dan was awesome. The whole experiance was great just like last time. Thats why a came back! Even with a few small issues with my bank they worked it out and got me in my new vehicle as fast as they could. Ill be back for the next one!
Ken Lavigne was great to deal with. He is very... - mam
Ken Lavigne was great to deal with. He is very knowledgeable & goes out of his way to make sure that you are a satisfied customer
Took my car to service dept for check engine light and... - Diane ....
Took my car to service dept for check engine light and car shaking 3 times got to go again this will be #4,oh well
Excellent customer service - Greg
Had what was probably one of the best experiences I have ever had buying a vehicle. Kyle and Dan made it very easy for us to buy the vehicle, we were able to get the terms we wanted on our loan and at a better percentage rate than my credit union. Very good people to work with. We will definitely send friends and family to Smith Chevrolet.
Greg and Rose
Service Department going above and beyond their duties. - danlittle442
Today I was at Palermo's across from Webb Chevy for a funeral luncheon for my friend a veteran Marine and retired Cook County Sheriff. One of the attendees, a disabled Marine veteran, had his fan belt break right in front of Palermo's. My friend's sons and I were trying to fix it for him but we ran into problems. I crossed the street and walked over to Webb Chevy where I met Service Manager, Mike Lewis. After I told him the problem and asked if we could possibly borrow a jack, he responded that he could do better than that. He went to 2 service employees, Vincent Sroka and Ean Tolbert, who had already punched out for the day. He asked them if they would do a favor for him and their country. They responded that they would be happy to help. They packed some tools in their truck and drove across to Palermo's and fixed the belt. They were under the van in the rain. Two very nice young men. I tried to give them some money for their troubles, and they refused saying "no" they were just happy to help. These Webb Chevy employees were our heroes today.
Thank you Mike, Vincent and Ean.
Daniel Little, Sr.
Horrible service - mandy7560
I was at Smith Chevrolet in Hammond, looking to lease a new vehicle. DeAndea and Valerie were helping to find me the vehicle I wanted at the beat possible price. Everything seemed great until I wanted to look around and make sure the prices made since to me. That's when things turned, and I then received a attitude from DeAndre. I then left. The next day he had called, and I missed his call. As a courtesy and not to receive phone calls from him for 2 weeks I called him back to let him know, I wasn't ready to make any decisions just yet. (That's my right) he then proceeded to say I'm not going to get a better deal elsewhere, and theybqere taking a loss on the vehicle...I stayed firm and said thank you, but not at this time. He then said "thanks" and hung up on me. I called Monday to speak to the General Manager of sales. Tony is who I spoke with, he was just as rude to speak to, and couldn't care less when I was ready to lease my next vehicle if I was coming back to Smith Chevrolet or not. HORRIBLE business people to work with. When they don't get what they want they get nasty. Well they've lost by business, and I will continue to tell anyone I know looking for a vehicle to stay away from Smith Chevrolet in Hammond.
This is a really great dealership they really go over and... - Wade
This is a really great dealership they really go over and beyond to get you financed to make sure you’re buying with best for you and I bought two cars at this dealership before and I’ve never had a problem. Great place to shop for a Chevy!
Bought new 2020 silverado ,good trade in price, all easy... - Jonb
Bought new 2020 silverado ,good trade in price, all easy and smooth process and an excellent finance rate.Thanks to Kevin Dralle ,Eric and Andy these guys were fantastic
Kudos to salesman James Major for being so professional... - Mstripplet
Kudos to salesman James Major for being so professional and courteous even though I wasn't able to purchase at the time of my visit. He serves as a model for what car salesmanship should purchase or not. Keep up the good work and great attitude Mr. Major. I appreciate you!
Biggest con job of a dealership I have ever been to. We... - NWI46390
Biggest con job of a dealership I have ever been to. We emailed them to see if they could do better on the price of a vehicle we were trying to purchase and trade offer we had received from another dealer. Went in after we emailed them to get the appraisal on our trade and they came in at $4,500 less than the other dealer and their sale price on the car we were trying to buy was about $3,000 more...needless to say we will never do business woth them and I hope someone reads this and it saves them a few wasted hours and quite a few thousand dollars by just going to a better dealership. The salesman we we got by the name of Kelley didn’t want to listen to a word we had to say either. PLEASE DON’T VISIT THIS PLACE!
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