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Long time customer, first time caller - Doubleoi
I have been purchasing vehicles here for over 15 years and have had many great experiences here. Purchased my last vehicle here just a few months ago and I love it. The sales staff are professional and do not make you feel like a piece of meat.
We were out diving in are 2021 new GMC diesel Truck and... - fellerlittlep
We were out diving in are 2021 new GMC diesel Truck and a systems failure came up on our screen. We drove to Tom Naquin to see what the problem was. The gentleman at the desk said they couldn’t help us and they had no opening for two weeks to even look at the truck. They did not offer a loaner vehicle or offer to help us in anyway. He made us feel that he didn’t want to be bothered with us. So we took our vehicle to another dealer and they went above and beyond to help us out.
Don't expect good service or customer care after you buy.... - ramollison
Don't expect good service or customer care after you buy. Our Jeep is out of warranty by 18 months but still under 36,000 miles. Have issues with transmission(Chrysler did fix), the car stalling on the road and now a temperature guage code that will cost $1,000 to replace. How many cars with less than 36,000 miles have these issues? Why is it stalling? Sorry, Mr. Customer, it's not showing up on scan. Oh, by the way, that's $100 just to check with scanner. Please don't make the same mistake I did trusting these jokers. They got the last $100 they will ever get out of my family.
A wonderful buying experience. I will buy my next... - shotgun
A wonderful buying experience. I will buy my next vehicle here!
sold me a wrecked truck - DanT
Bought a 2015 Silverado with 2600 miles on it. Truck was owned by this dealer and was used as a service loaner. Truck looked in good condition so I had no reason to believe there was anything wrong with it,even so, I asked the salesman if there were any issues with the truck, had it been wrecked? He told me NO. I even asked him twice once on the phone and once when I test drove it, still he told me No there had been no wrecks. I buy the truck and 2 weeks later the lights go out. no bigger I'll just take it to my local dealer. They called me and said "the reason the lights went out was because whoever did the accident repair did not put the headlight assembly back together correctly". I said just to clarify, are you telling me this truck has been in an accident? They said "yes". We contacted the owner on the dealership and he pretty much told me there was nothing he was going to do about it. What a jerk!!!
My advise is to not but anything from these crooks.