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As always very smooth deal. Friendly people to deal with.... - carrie_long
As always very smooth deal. Friendly people to deal with. Everyone is so nice to work with.
Will definitely be back in the near future.
Top Reviewed Specialists At This Dealership
Sales and Leasing Professional
Sales & Leasing Professional
Very helpful. Not pushy at all, and super reasonable... - jakeferenczi
Very helpful. Not pushy at all, and super reasonable pricing. Would recommend anyone going and seeing Tim if they are interested in a vehicle. Great experience all around.
Awesome Service - workmanjonathan
I needed a Transit 250 fast and Blake and Castle Ford helped me out! I would definitely recommend Castle Ford to anyone looking for a new vehicle.
They made it Right - WillKruz
I called to set up test drive and the night before it rain. The windshield had been recently replaced and was leaking. They got it fixed tested it several times. I'm very happy with my new car now. The salesman Bill Cammett was great.
Another Great Experience at Rice Ford - FordGuyForLife
I recently purchased a new Ford Expedition from Rice Ford. They were great! Easy to Deal with and they located the exact vehicle I wanted for no additional cost!
I had my car serviced at Eby Ford this week and it was a... - ajbrenn1
I had my car serviced at Eby Ford this week and it was a pleasure interacting with Scott. He kept me informed on the repair issue. I was sick today when the car was ready and we settled the bill over the phone. Scott had the car delivered to my home. Scott is a real asset to the service department and is commended for his performance.
Excellent!!!! This is my second vehicle I have purchased... - S300
Excellent!!!! This is my second vehicle I have purchased from Troy. He made the whole process easy and painless. Even my family bought from him! He is the best without a doubt.
Very disappointed! - Marilyn
Last June I had some work needing to be done on a truck. After receiving the quote we approved everything except the one item, which was fixing a seat massager for $200, because we decided it wasn’t necessary at the time. When I picked the truck up the first thing I noticed on the way home is that the seat massager had been fixed. I looked at the invoice and saw I had been charged for it so I called in and told them what happened. I was told they would check into it and get back to me, nothing happened. A week or 2 later I called back and was told they don’t think I was charged for it but they would check into it again. I have made at least 8-10 phone calls about this matter and was told repeatedly that I would hear back from them and then nothing. I finally talked to one of the owners just over 2 weeks ago, he was very nice and I was promised compensation but again have seen nothing. I called and talked to the receptionist this morning and she said she would check into what happened and get right back to me and again I heard nothing back! I’m beyond frustrated!!!!
Exceeded our expectations! - Kari82
Thank you to Aaron Wilson and Kris Barnett for excellent customer service while purchasing our ‘18 Ford Flex. Both provided exemplary customer service from start to finish and even after. We will always be Rochester Ford customers! Thank you so much for everything you’ve done for the Lebos!
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