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Scott was great. Got us everything we wanted and needed.... - Tooc
Scott was great. Got us everything we wanted and needed. We ended up getting a 2021 gladiator and love it. Thank you so much Scott!
Top Reviewed Specialists At This Dealership
Antonio is the bomb diggity bomb. He is an amazing... - Theresa Diggs
Antonio is the bomb diggity bomb. He is an amazing salesman that walks you through EVERY step of the purchase. I would definitely refer all family and friends to him, which I have!!
Sales & Leasing Consultant
Great experience. Lawrence our sales person did a great... - scchot015
Great experience. Lawrence our sales person did a great job of handling our crazy situation. We were in a major time crunch and they pulled off a sale and pick up in the same morning.
New Car Sales Rep
New Car Sales
Tyler was extremely helpful. He went over the options,... - ljstew
Tyler was extremely helpful. He went over the options, features and pricing we wanted on our new car. Delivery was right when we needed it
Keith and Denny were helpful and patient as we pondered... - boblozelle
Keith and Denny were helpful and patient as we pondered over what vehicle to buy. Very knowledgeable and pleasant to work with. Would go back!
New Car Manager
I inquired about a vehicle and someone responded very... - TomBaeckmann
I inquired about a vehicle and someone responded very quickly. Was an overall pleasant experience to deal with them. Polite and professional and they took care of all the paperwork and answered all my questions.
Used Car Sales Professional
New Car Sales/Leasing Professional
ATTENTION TO ALL CURRENT AND FUTURE CUSOMTERS: Do not... - Sadier Hena
ATTENTION TO ALL CURRENT AND FUTURE CUSOMTERS: Do not fall for this car dealership scam. This is my second and last lease from this dealer. The sale process went smoothly but once the sale is completed, then you will not matter as a customer anymore. The sale rep, Cameron Hussey, would never return my calls and emails anymore. Also, the general manager Jose Zeigler is encouraging this business practice.
After I returned my first lease vehicle, I received a bill from U.S. bank after one month requesting me to pay $400 disposition fee. I never paid this disposition fee for any of my previous GM leases, once you lease another vehicle from the same maker, this disposition fee is waived.
I complained this time directly to the general manager Joe Zeigler. His response was that for my second lease, we had to go through Chrysler capital for a better rate. Therefore, I have to pay the disposition fee to U.S. Bank. It was the dealer’s decision to use a different financial institute. No one at the dealer has ever mentioned to me that I would have to pay the disposition fee to U.S. bank. What is my incentive to lease again from this dealer, if the disposition fee is not waived? It was a big mistake that I have switched from GM to Chrysler dealers in the first place. I never had to pay this disposition fee when I leased a new vehicle from GM dealers.
I am going to leave negative reviews to this dealership on all social media platforms. I will escalate this directly to FCA- they should be aware of their dealers business conduct. Meanwhile, I will file a claim with the district court clerk for a case up to $600. I do not mind losing more capital than the disposition fee of $400 but I am not letting this dealer getting away with scamming honest tax payers.
I won’t do business with this place ever again, and neither should you. Take this as your WARNING!
Jim riehls car dealer three very nice gentleman Tom &... - Mohamedalmammar
Jim riehls car dealer three very nice gentleman Tom & brian & marco
You guys made my commercials enterprise career you made my life easier and my dream car come true thank you for your hard work to get the deal my credit wasn't that good but you guys as a teem you made it again and again thank you and God bless you all
Mohamed almaamar healthy Air Duct Cleaning
Outstanding Support from Mike - Dave
I have purchased countless vehicles all around the globe and I have to say Mike Saigh is the best sales person I've dealt with. He knows his job. When I asked a question about how something performed or how to use it, he knew how it worked and showed me. He is an extremely personable individual who takes care of prospective buyers. Over the few days we were waiting for our loan to go through, he called me up each day to provide us with updates. The reason I bought the vehicle I did from this location is because of the price and especially Mike's demeanor towards us as a customer.
Great service and great experience with Big Lou. Took... - JJ
Great service and great experience with Big Lou. Took care of my old lease and got me an even better deal with a new jeep.
I have been to the Southfield Dealership only twice. I... - jerral.jackson
I have been to the Southfield Dealership only twice. I had to have service on my 2003 Jeep Grand Cherokee and I was given EXCELLENT SERVICE BY Rashon and Gabriel. Both of these young men were very courteous and customer service focused. I was Gold Certified in Sales and Service at another Chrysler Dealership some years ago and I know both areas very well. Based on the recent visits I will be bringing in my Durango for service and will share my experience with my friends. Your dealership ROCKS!!!
so i came to this dealer to look at the dodge ram TRX and... - Art
so i came to this dealer to look at the dodge ram TRX and I ended up letting them run my credit to see if i was approved or not. the salesman David tacconelli informed me that the dealership would pay off my current loan and that i was approved for the vehicle. Fast forward to all the paperwork that needs to be gone over and signed which on his part was quick and lack of communicating the fact that they did not pay off the previous loan i had which rolled into the loan that i was approved for in the amount of 11000 so after taxes and everything else thats rolled into this loan the truck turned out to be a total of 98000 i went up there today to ask him about the negative equity that was placed on my new loan and he said that he explained all of that to me which in no way shape or form happened and his response was that i didnt ask about it. I told him i never would have agreed to rolling that kind of money into this loan, I will be paying extra (previous vehicle) which i do not have and makes no sense at all to do since my previous truck was only a year old and i could have just kept it instead this experience has left such a bad taste in my mouth that ill never own another foc product. by the way the vehicle was not gassed up and their was dust on the steering wheel and the plastic covering the speedometer and gauges and the back and side windows looked like they used a dirty rag to clean them smeared beyond belief. he offered 2 $10 dollar gas cards as an incentive before i walked out on him For a dealership that is ranked 2nd in the nation in truck sales and 4th in the country in all around sales you would think this experience with Dave Tacconelli would have been a xxxx of a lot better. So now that nothing got accomplished with todays visit every time i look at this 98000 dollar truck i get sick to my stomach because if everything was explained with full disclosure i would still be in my f-150 instead of this hard to swallow pill. Should have stayed in my Ford
I was very pleased with the whole transaction. The sales... - Dlacacres
I was very pleased with the whole transaction. The sales manager and salesman both worked together to get me a great trade-in amount, and a purchase price I’m happy with.
My keyfab was damaged stopped working so I couldn’t start... - Karenmayanastasiow
My keyfab was damaged stopped working so I couldn’t start van or put in gear. I had to have it towed to dealer pay $270 to fix & had to leave it overnight. I would prefer a regular key 🔑 but I got a deal on oil changes also. Adam was helpful. Nothing is easy with new technology & dealer service is more expensive & not always convenient but employees were helpful & nice
Matthew Moore was my sales person. He went above and... - harleysks
Matthew Moore was my sales person. He went above and beyond to find my Orange and Black Renegade. I would recommend him to everyone. He’s AWESOME!!! Thank you Matthew!!
This is the best service and dealership I have ever... - ak
This is the best service and dealership I have ever found. I really feel like family here. They make me feel right at home. We've bought our cars, Chrysler and Mitsubishi, and have had them serviced at Dave and Colleen's for at least 20 years or more, and the same for other family members. We cant say enough about them. They are very honest and Laura and Kyle are so helpful too. We love them all. Sincerely, Ann and Dave Knox
No customer service - TJ
Bought our van in December. Been trying to make an appointment and they don't return your call. Don't buy from this dealer if you want great customer service.
Took my daughter’s 2010 Dodge Journey in for service,... - wi0n
Took my daughter’s 2010 Dodge Journey in for service, $2900 later same problem & it’s still at the dealership. They charged $300 the first time saying it was a tune up & fuel system cleaning then called & said its ready so we picked it up just to drive out of the dealership when we noticed that the same problem still still was present so we took it right back within 10 minutes. Then they said it was the transmission so we waited 2 weeks then they called & said it’s ready again & it would be $2500 so we paid & picked it up and drove it out & it did the exact same thing. We took it back again within 10 minutes. Frustrated because you would think a dealership with all the technology they have would get it right. So now we’re out of $2900 and the Journey still sits at the dealership unfixed. They didn’t offer to refund any monies at all. I will be contacting every person above the dealership until I get better results.
If you want to wait for hours use the dealer. - Daniel Vitale
My experience with Parkway is the worse, i have never been treated so insignificant in my life. Made an appointment with one of the sales people, i texted his phone personally and set it up for 1pm. I arrived early as i knew it was a busy dealer ship and i would have to wait anyway. When i arrived he was standing behind the front desk and when they ask who i was there for i said Phil, standing right behind you. (He barley acknowledged me) They woman said "what time is your appointment?", i said "it was for 1pm but i am 30min early". they asked me to wait till he was done and would come get me. I waited till almost 1:30pm Phil walked over to the area i was at, and talked to a couple sitting down and asked to follow him. Did not even acknowledge me, to say ill be right with you or we have to reschedule nothing even ill get another sales person to come talk to you. At that moment i realized what kind of place i was in and walked out and went to sterling Heights dodge and within 30min i was test driving a new Ram 1500 and put a deposit down within an 1hr of arriving. If you want to get treated like crap and get a real crapy deal go to parkway and sit for hours and get the worse deal. Especially with Phil, and Apollo, they could care less about you. They just want your money!
Will never buy from Parkway again
Out of all of the dealerships...this one! - Evenkeel
I was in search of a car for my 16 y/o. I’ve been searching high and low from Grand Blancto Detroit. Visited dealership after dealership only to walk out feeling defeated. After passing Huntington Ford many times, I stopped one Sunday to see what they had on the lot. I saw a car that I knew my son would love. It looked nice inside and out. I called on Monday to get more information, and I got Greg. Greg was the best. He did not pressure me to come drive the car or force it down my throat so he could get a sale. He was patient and answered the million questions I had. Needless to say, I bought the car not only because I loved it(I loved the other cars at the other dealerships too), but because I received exceptional service.
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