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The dealership from sales to service has taken care of... - cns.2710
The dealership from sales to service has taken care of our family for years. The service is always timely and efficient and they always make sure we receive the best service. Todd Hitsman and everyone there makes us feel like family!
Top Reviewed Specialists At This Dealership
Internet Sales Lead
Christi at Betten Baker was very helpful in showing me a... - Jennifer Conrad
Christi at Betten Baker was very helpful in showing me a couple of cars that fit in the style I wanted. She was great to work with and always responded quickly to my emails. She was very transparent about costs and was patient while I had to wait to get an approval code for a GM employee discount. She is extremely positive, knowledgeable, and helpful!
I have bought several cars at Deur-Speet. I keep going... - Krehnpa
I have bought several cars at Deur-Speet. I keep going back because I get great service and the people are genuine. They also have cars available to use while my car is getting serviced.
Very accomodating. Wasn't a high pressure sale. - donella2
Enjoyed doing business with Jason Nowlin. He was very helpful and did not pressure. Preparing the final documents took a longer than I expected, but it was explained that the person was new.
Sales & Leasing Professional
Rekele was so helpful and patient with finding my new... - Riah
Rekele was so helpful and patient with finding my new vehicle. After five long hours she got me into a beautiful Ford Fusion. Thank you!
New Car Sales Consultant
New Car Sales Consultant
Good Morning ☀️ Ben the Service Man was very Honest and... - Robin Johnson
Good Morning ☀️ Ben the Service Man was very Honest and Professional we need more people like him. Thank you for the Good Customer Service Ben!
Consistently excellent service - Pat
We have had consistently excellent service from Clift and the service department personnel are always professional and personable. Thanks to Dwayne for all the help!
SALES DEPARTMENT - Steve
I just bought my 5th vehicle from Don Rypma's. My whole family has been going there for years. Very small town feeling. Always treat me like family. Very friendly and honest.. I will be back!
Top Notch Service - Jerry J
I recently purchased a new Truck from Don's. Love the truck but unfortunately the carpet kept getting wet every time I went though a wash, but no obvious leak was apparent.. I took the truck back to Don's Service Department and was really happy with the outcome. Bill (Service Manager) and Greer (Assistant Service Manager) both assured me that they would find the cause and get it fixed. The service department went through a thorough step by step process to find the leak and get it fixed. They put in several days of work tracking it down and fixing it. Bill call me several times throughout the process to keep me informed of the progress. Very Happy Customer.
Excellent service - AcadiaSLE
All the staff are very helpful and friendly. They made sure that our needs are being met and made the process of buying a car so much easier. Thank you for your service.
Wonderful!! I was so comfortable and felt right at home!... - Kathy a
Wonderful!! I was so comfortable and felt right at home! My salesman Kevin was the best! Knowledgeable, kind and couldn’t do enough to make sure I got the Best for Less!!
Car buying easy - XJCP22
I went here to look at a Jeep Cherokee, I wanted to stick with a Jeep since I’ve owned a older one, Sean made my experience easy and overall a great guy who you can bond with while dealing with the whole car buying deal. Needles to say I drive the Cherokee I went to look at there and I’m very pleased with the dealer. Recommend to anyone
Vehicle was as described - Schultzy
Good fast communication at a fair price. Vehicle appears to be in good shape. At this time I have no complaints and wouldn't have an issue buying again.
Very courteous - Brownalleykat
This was my first visit to get my oil changed and will not be my last. They took the time to explain to me about my air pressure for my tires and about a rebate for the type of oil my car uses. They washed my car and the staff was friendly and polite. Yes, I'll definitely be back!!!
knowledge and caring - teacher
Dale Banister and the rest of people at College Chevrolet Buick are very knowledgable and do their best to answer any questions I might have. They are extremely patient.
I am so happy with my Traverse I bought from Josh Hartman... - MarcyR1011
I am so happy with my Traverse I bought from Josh Hartman at Garber Buick! I told him I wanted heated seats, third row seating, all wheel drive and low Millage and he was able to find me exactly what I wanted! Great experience!
Always satisfied - gamblers07
We have been a customer of Jim Causley for many, many years. Dealing with Willard Shell (and all the Shell family over the years) is always great. He takes the time to work with us regarding the vehicle we are looking for and explaining all the different options available. After deciding on the perfect car, Willard walks us through the many extensive features (of course that are constantly changing with the times) and making us feel comfortable about the features and driving the new vehicle before we leave. Will continue to purchase through Jim Causley as long as we receive this excellent and pleasant experience.
Service - pwatson751
Great first time service experience. I will be coming back in the future for continued maintenance on both our trucks. Service department is very friendly.
Excited for the new 2020 Ram. Fast and friendly staff.... - Iceoutjm
Excited for the new 2020 Ram. Fast and friendly staff. Overall great staff. Very honest did not hide any facts. Kept customers happy while being busy. Would recommend to anyone looking for a new car.
In person Got a guaranteed out-the-door price sheet.... - CD
In person Got a guaranteed
out-the-door price sheet. Went back 3 days later to purchase and they added $400 "Dealer Charge" walked away!!!!
Top notch salesman - Steiman01
Walked in with a 2017 Buick Envision and walked out with a 2020 Buick Envision. Love the car and the ease of buying it. Friendly and efficient staff and salesman.
Great experience - Sandy
Had a great experience. After days of looking online for just the right vehicle, we found it at Ben Davis. Response to email query was immediate. Everyone at the dealership was friendly and helpful. Will continue to purchase from this dealership.
Cameron made me feel comfortable and not pressured at... - ALM
Cameron made me feel comfortable and not pressured at all. He was great at answering all questions and finding me a vehicle that suits my needs and gave me what I want (and even more than what I need).
I would like to thank Oliver Hackney,Joe Soper and My... - rippin1
I would like to thank Oliver Hackney,Joe Soper and My driver Layla, I flew from so Fla to buy my new GMC. This was the second GMC that I had bought from Randy Wise Buick-GMC from Oliver he had Layla pick me up from Detroit, Oliver went out of his way to get the GMC that I bought and I would buy from Randy Wise Buick-GMC the whole team was very remarkable
We bought a Ford F-150 from Michael Smith. We love the... - Phil Gibbons
We bought a Ford F-150 from Michael Smith. We love the truck and HE did a good job. The finance guy was great too. Other salesmen/managers/employees we came in to contact with, not so great.
Never giving up - Ike
Dean assured me in looking at what I wanted to, when that did not work out, he showed me something that pleases all my wants. I would have closed the book on looking if it hadn’t been for Dean as well as the management team at Joe Stykemain Buick GMC. The family tradition of taking care of family truly lives in all its customers as well. I salute you!
WARNING. I recently traded my 2017' ram for a used truck... - andrewf08
WARNING. I recently traded my 2017' ram for a used truck from Lafontaine Automotive Group's Clinton township store. This vehicle was falsely advertised as in great condition. Prior to making this trade. I was reassured the used truck went through a thorough 172 point inspection that confirmed the claim it was in great condition. Unfortunately, this used truck had a blown head gasket. The blown head gaskets should have been caught during the 172 point inspection due to the fact that there was existing bars leak gasket repair in the engine coolant.
After nearly a month of non stop phone calls, letters to ownership, meeting with management, and several trips to the dealership. I was over $1000 down in rental truck fees and towing fees. Lafontaine failed to come up with a fair solution, and I had no choice but to take there $1250 offer to help pay for the $9600 repair.
The public needs to know how Lafontaine handles a situation like this.
Whether the major issues were missed by the service dept. during the inspection? Or Lafontaine knew of the existing bars leak in the coolant? It was me who paid for it!
It nearly put me out of business, and destroyed my credit.
Consider taking your business elsewhere.
Nothing but amazing things to say about Ballas! - Andrew
My husband and I just leased a new 2019 GMC Terrain and we could not be happier! Ballas went above and beyond to make it work! The managers and sales specialist we worked with were a huge help. They made sure we received everything we needed and more. We will be back!
Service - cornell
Service worked at solving 2 problems. It did take 3 days after it was already precertified. Had to drive 3 days to take new purchase home.
Great value, choices, and employees - Bob S
Our sales rep Matt Larson was friendly, efficient, and ultimately put us in the right vehicle that fit our needs. We love our new Buick Encore!
Kudos to Rob Roehrs in the financing department for getting us the loan we needed at a great interest rate.
Betten Baker Chevrolet Buick GMC
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