Great Experience - Duane F.
Dylan Criswell asked what I was looking for, options I wanted and color. He was very professional, knowledgeable. He will be a good asset for your dealership
Super expert service. - Les
The service advisors are very friendly and do a good job of keeping me informed as to the repairs being performed. It was easy to get a service date scheduled. The service manger, Gary Roll, runs a quality department and really tries to satisfy the customer. I highly recommend the service department to any one.
Will direct my friends to Thys - MissTerial
We first went to Thys because they had a Pacifica with the features that we wanted, and were looking for a test drive. We continued working with Thys through our buying process, because of their upfront and honest salesmanship. We worked with Dave Koch throughout the process, and he was up front with us on how the Pacifica compared to the Honda Odyssey, and was straight on the pros and cons of each vehicle. We never felt any pressure from Dave, or anyone else at the dealer, and felt he was always working to get us the model/features that best met our needs, and at a fair price. We ended up ordering our van, and Dave went out of his way to kept us up-to-date with where the vehicle was in the building process. Thys is an hour away from our house, and even though there or other Chrysler dealers closer to us, we chose to continue shopping at Thys. They are a small town dealership, and you can notice that personal treatment that they give their customers. I will be happy to point anyone to Thys for their next vehicle purchase.
Great experience Derrick was amazing recommend anyone to him - Tiffers014
Noble was a wonderful place for my first experience to buy my Jeep! Derrick did a excellent job on assisting me with my purchase. The finance Tim and manger were both great to work with. I will definitely be telling everyone to come to Noble to work with Derrick and I will definitely be back. Thank you Noble and Derrick for helping me with my purchase! I love my NEW Jeep!
Amazing - Jordan3825
Went in thinking there was No way I would get approved with my credit. They got me approved with a lower rate then I had, and didn’t run my credit 10 times. Very helpful sales people, and I didn’t feel pressured to buy. Mario and Nyle were fantastic!
They were extremely busy but found the right vehicle for me. - chiefsfan
Overall everyone was very friendly and knowledgeable about their vehicles and how to sell them. Very nice and up-to-date on all their facts. The test drive clinched it for me.
Questionable Standards - Emily
We had a disappointing visit with this dealership. We reached out inquiring about a specific vehicle asking several questions and was told it was in great shape and ready to be seen. A couple days later my husband and I make the 100 mile trip to visit the dealership.
A sales lady was very quick to engage us and provide assistance as soon as we stepped out of our car. She found the vehicle that we were considering and I excitedly opened the doors. I was surprised when it turned out there were magazines, coins, straw wrappers, etc. throughout, as well as other personal products in the cup holders and console. The interior was a light color and there were dark scuffs and smudges. I could feel crumbs beneath my legs and an empty water bottle rolled off the console during the test drive. My initial impression was of disgust and sheer disappointment as the vehicle wasn't prepared for sale. We looked briefly at a second model which didn't have trash in it, but did have quite a bit of dog hair in the back and should have been vacuumed.
We have been to many dealerships over the last month and I have never seen cars shown in worse condition. We were told that the vehicle was being used by one of the employees as a demo which was supposed to excuse the condition it was being shown in. The vehicle had 2500 more miles than listed online and no adjustment were made to the price. We were told the "computers glitched" and already marked the price down below where the dealership was making money.
Bottom line is that we walked in ready to buy this vehicle. We understand it would get cleaned prior to obtaining the keys. However, this was the first impression we had with this dealerships professionalism and commitment to the customer experience. We ended up leaving the dealership questioning their standards, it wasn't worth the drive out for us.