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I worked with Darrell in sales and had a very nice... - Lwhite21
I worked with Darrell in sales and had a very nice experience. He was young and energetic, but not pushy and didn't make me feel bothersome for taking some breaks in between to take call (my old car was getting towed with engine damage as I was meeting with him) I took a Crosstrek out and I took a while to look over the interior and at its trim package (I drive for work and want to check as many things as possible before I get a car), and I never felt rushed or pushed to close a sale that day. Darrell was knowledgeable, energetic, but not pushy, and I appreciated working with him. I went to several other dealers/manufacturers and of the 6 other dealerships, Darrell is one of the 2 salesman I would buy from.
Top Reviewed Specialists At This Dealership
I popped into the dealer to discuss an issue I was having... - JDD
I popped into the dealer to discuss an issue I was having with my car, since I was in the area. I planned to schedule the car for several additional services, and was offered a same-day appointment "on the spot" on a Friday. I was frankly shocked! I accepted, they had me in a loaner car and a couple of hours later my car had all refreshed fluids and oils, and the warranty issue taken care of. Zach went out of his way to get it all done, and I was not even in a rush!
Sales & Leasing Professional
Ryan is an extraordinary salesperson with superior... - Mark from De Pere
Ryan is an extraordinary salesperson with superior knowledge of the vehicles. He went above and beyond to make sure that I got the best deal possible, which isn’t easy during a pandemic and doing it online. Ryan, it is greatly appreciated. We never met face to face until the day I signed and picked up the car. Yet working with Ryan was like working with a friend. He exemplifies what superior customer service requires when purchasing a car whether in person or online. This is our first Subaru and won’t be our last purchased at Wilde.
New Car Sales Consultant
New Car Sales Manager
Sales & Leasing Consultant
Service Department SCAM - l_bjork
Is this the kind of place you want to trust to install the breaks you rely on to take your kids to school? Is this the place you want to finish assembling your new vehicle? Do yourself and your family a favor and find a dealership you can trust.
What is everyones worst fear when taking a vehicle in to be fixed? It's taking a vehicle somewhere that is dishonest and unreliable. Amir Mavrkis, my service manager still deserves five stars, but the service department cut corners and do not perform safety services inspections they claim to. After my hose replacement and "safety inspection" I pulled off the lot and my check tire pressure light came on. I immediately turned around and they were happy to check my tires "again". As I watched the technician check my tire pressure, one tire was flat and the rest incorrectly inflated after it was "checked" and marked complete on my paper work. I spoke with the manager today who told me "the tire pressure gauge could be malfunctioning" (even though every tire was off a different PSI) offered to put my car on a lift to show me the work that was done was completed, but I'm not a mechanic. This isn't a tire pressure issue, its an integrity issue! I trusted this dealership to do the work they said they would, and they lied.
Great Service- They made the time! I was driving 1 hour... - Not Stranded:)
Great Service- They made the time! I was driving 1 hour into a 3 hour drive home when the dashboard lit up like a Christmas tree; check engine, traction control, flashing cruise, abs light? I called the nearest service center, Bergstrom in Oshkosh asking if it was safe to continue to drive, could i stop in? At first I was told there were no open appointments, but then they said: stop in and we will look at it. 15 minutes later I was at the dealer. A short wait, and a polite young man came out and did a coutesy scan to diagnose the problem. He found it! I was okay to drive home, but would need to get some service in the near future. I am thankful and grateful this dealer understands cusotmer service! Only sad that they are so far from my home. My local dealer is no where close to this dealers service. I may have to plan a trip there just get the great service from this one.Thank you.
Got online quote, they said would match ANY offer. Got... - Outback_buyer
Got online quote, they said would match ANY offer. Got the bait & switch and said they would lose money if they matched the deal BS
Sommer's Buick GMC Subaru
Sr Master Service Advisor