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Efficient and honest! It definitely is a one person, one... - fiskjason
Efficient and honest! It definitely is a one person, one price, one hour experience! I used to loathe buying a car, but not this time!
Top Reviewed Specialists At This Dealership
Worked with Jeffery, he was great answered all of my... - RIM_1300
Worked with Jeffery, he was great answered all of my questions, but wasn't pushy. They were very busy but everyone worked really fast so I could take the car home the same day. Will and have already referred friends to them.
Internet Services Manager
Sales and Leasing specialist
This is my 3rd purchase from Crystal Lake/Brilliance... - voldenburg
This is my 3rd purchase from Crystal Lake/Brilliance Honda. I’m happy with the service department, and Max found me a used car that met my needs.
Very friendly and nice as always Great service Got my... - Tmaybes70
Very friendly and nice as always
Got my days mixed up and they did my oil change anyway
Much appreciated thank you so much
Expert Solutions Provider
Senior Expert Solutions Provider
Great service all around. Experience was straightforward... - Dh
Great service all around. Experience was straightforward and friendly. 2nd time buying from this group and both times were great. Brandon was friendly and knowledgeable.
TOP 45 Sales in country
Sales and leasing Associate
Rodney did a great job addressing my questions and... - GDAHER
Rodney did a great job addressing my questions and recommending next steps.
That should be enough and you should not force me to write 25 words. Who does that
Sales & Leasing Consultant
We pretty much knew what we wanted before we got there;... - Gail G.
We pretty much knew what we wanted before we got there; Mike Kolar was very helpful and guided us through the buying process professionally and without fuss.
Senior Sales Consultant
Detailing of car especially the carpets on a brand new... - CUBUFFALOS44
Detailing of car especially the carpets on a brand new car would have been great. Very disappointed in salt stuck on carpet, otherwise the place is good to deal with.
Sales and Leasing
I had an overall great experience buying a preowned Honda... - CR
I had an overall great experience buying a preowned Honda CRV at Wilde. Thanks to Chandler and Eugene for their attention and service, they were both very professional and easy to work with and available for follow up questions. I did a trade in and Chandler went out of his way to find items I had left behind in my old car and to reach me to retrieve them. I would shop for another car at Wilde in the future based on my experience. I had visited two other dealers previously to look at used cars and my experience at Wilde was refreshing!
Routine service, everything handled quickly, in and out... - Bill S
Routine service, everything handled quickly, in and out in no time. I no longer live in the immediate area, but still make the trip back when car work is needed.
Excellent services, friendly and knowledgeable staff.... - DH
Excellent services, friendly and knowledgeable staff. Facilities are roomy, clean and well organized. i would like to stay with this dealer for a long time.
The minute I walked in the door I was greeted by David... - r.pietsch57
The minute I walked in the door I was greeted by David Schuch, who promised to get me in a car, my credit is not great and David said we will work on getting me a car, I thought to myself good luck on doing that, I've been turned down a few times so I worked on getting the things David asked me to get, I was planning on using my son as a co-signer, but the next day David called me and said he has a car for me and he would'nt need the help of my son, so I gathered everything I needed and David came and picked me up at my house, which was very nice of him to do that, after a couple hours we were done, I sat with his manager and did the paperwork, And I could'nt believe I got a nice clean almost new auto, it looks super great, my wife was very happy and so was I, thank you David Schuch you made myself and my wife Francesca's day! Love it, I sure will tell anyone I know that if they need a car, go see the salesmen at Racine Honda.
We were in communication with the salesman in a very... - Honda purchase
We were in communication with the salesman in a very timely manner concerning the purchase of a vehicle. All questions were answered quickly and completely via text messages.
Excellent experiencing buying my new Honda Passport with... - agilitycairn
Excellent experiencing buying my new Honda Passport with salesman Derek Smorczewski. Very professional and informative but not at all "pushy". If you're in the market for a Honda, go to McGrath and ask for Derek.
They did pretty good job for me, to get a new car, I'm... - ATLANTA715
They did pretty good job for me, to get a new car, I'm very happy with the purchase and the halp they provide. Thanks Honda on Grand
I went there for an oil change. It was a fast oil... - 2011dial
I went there for an oil change. It was a fast oil change; however, they changed all my settings (seat, heat, mirror, dash lighting, etc...WHY?!! Leave it all alone)
So thankful for the help and service from McGrath City.... - Dawn W
So thankful for the help and service from McGrath City. Thank you especially to Marcin Z who helped me out with any questions that I had.
My go to dealership. Lease terms negotiation went quick.... - emendez1
My go to dealership. Lease terms negotiation went quick. The financial process went smooth. Jake reviewed the car’s accessories for a safe drive home.
We are now first time new car owners! Thanks to Honda... - Vanessa Gonzalez
We are now first time new car owners! Thanks to Honda Castle and our exceptional sales representative Ryan. I can't say enough about our experience at this location after visiting several Honda dealerships all over the city. The moment we entered the lot Ryan showed honest interest in helping us find the perfect car for us. He was patient and very knowledgeable about all the cars we had in mind and didn't hesitate to give us honest quotes, good advice the best deal and great customer service. We are so so great ful we came to this location and for Ryan's help. Definitely check out Honda Castle and sales rep Ryan Hinso he did and amazing job helping us and made it so quick and easy all while looking out for us.
I have my worst experience in this dealership, I have... - Sam
I have my worst experience in this dealership, I have lease twice from this dealer and about to do a third time. I have inquired ahead of time to bring in my car for appraisal and was talking to Diandre but unfortunately he was not around when we got there. Was interested on 21 CRV EX advertised at 259 monthly with 259 due at signing. When we start to discuss the terms salesman came out with hoopla that in order for the CRV to be at 259 monthly we have to put a 10k down and reminded me to read the disclaimer when it clearly say 259 monthly with 259 due at signing. Stay away from this dealership, they are not honest on their advertising. I did have a pleasant experienced with Lisa Pagan on my first deal and I think she was very transparent. the manager that approach us today was arrogant and no customer service skills. I will never deal with this dealership again, you don’t value a repeat customer.
The best car buying experience my wife and I have ever... - JDWinston
The best car buying experience my wife and I have ever had in our lives! Our sales associate, Kendall, was so easy to work with, we felt no pressure to do anything that we did not want to do, and we got a FANTASTIC deal on a car. The General Sale Manager, Jim, was wonderfully accommodating and made us feel right at home. There were no sleazy sales tactics, no gaslighting, no emotional manipulation, no hidden fees or surprise charges. Just truthful, honest, upfront people who will work with you to get you the best deal possible, allowing you to level the dealership feeling like you are on Cloud 9. I'd give 10 STARS if I could! This place is simply the best and will be my #1 recommendation for anyone in the market for a car!
I bought a new honda 2021 with a great price. People are... - Mhuzaifa2000
I bought a new honda 2021 with a great price. People are so friendly. I had a really good experience. At AutoNation Honda O’Hare.
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