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Great Experience in the 1912 Garage. - Lee
Great Experience in the 1912 Garage. They changed my oil,checked my tires, and even had recommendations for next time. I will be coming back. Thank you.
Terrible service dept - rspoerl1
I purchased 4 vehicles from them the last 20 years. Now they have been bought out by Lynch. But would think the place in Glendale would be the same. I normally do my own maintenance but they talked me into the Pre-Paid maintenance plan because of their Warranty for Ever program. Not only did they strip out all my lug nuts while rotating my tires (using the wrong size socket) but I also found my oil filter leaking twice as it wasn't tightened all the way. They also over tightened the body cover stripping all the plastic screws as well. Granted, this was all done in their quick lube. Than when they were bought out by Lynch, they offered me $80 to cancel my pre paid maintenance when I had 4 oil changes and 8 tire rotations left totalling over $400, A mere fraction of what was really owed to me. What a scam, stay away from AMATO
Absolutely amazing experience. Great Price, Excellent... - j_sabaitis84
Absolutely amazing experience. Great Price, Excellent communication. Fernando knocked it out of the park. Very painless paperwork process. Other dealers should take notes. Fernando showed my family how to use all the features and technology.
thank you very much
Best auto buying and service experience, period! - brandonblazer84
Long story short, my wife wanted a a ford edge and i wanted it to be a specific year based on reliability reasons. Within a week I spoke to 3 different dealerships as each had the ford edge in the year i was looking for. Each time the car supposedly sold right before i made it to the dealers to purchase. The last straw was the third time. I wasn't sure if they were all telling the truth or trying to bait and switch to up sell me something else. The last dealer this happened with was Buss Ford. However, Ray Silvey at Buss Ford let me know that a former customer expressed potential interest in the same vehicle earlier in the day. Being that she expressed a potential interest, technically before i did, and was a former customer they let her test drive and take the car for the night to see if she would like it. As my luck would go, she bought it. I was quit annoyed, and disappointed to say the least. Especially since this seemed to keep happening to me. Unbeknownst to me, Ray Silvey, whom had been helping me at Buss Ford went searching for a ford edge in the year i wanted but also for similar suv's as the ford edge. I wasn't interested in any and was dead set on the ford edge. Then Ray called me and was adamant i had to come in and look at a gmc acadia he found. I reluctantly did go and look at it and ended up taking him up on his offer to take it for the night to see what my wife and kids thought. This ended up being the best decision I could have made! My wife loved it, my kids fell in love with it, and it grew on me, all in one night! We went the next day and bought it! Ray went above and beyond what i expected out of any sales person. Heck none of the other dealers ever even called me back after selling their ford edges. If it wasn't for Ray we would have never bought a GMC Acadia, which is way better than the ford edge! Ray was fantastic as well as Buss Fords service! There was a minor issue that popped up on the vehicle the next day. When I brought it to Rays attention, He and Buss Ford took care of it with no questions asked. Very impressive service! This is important because i have heard horror stories of people buying a car from a dealer only to have a problem shortly after and the dealer doesn't care because its your car now. I have always hated going to car dealerships and dealing with the sales people. Because of this i tend to purchase all my vehicles privately, not anymore. All my future vehicle purchases will most likely all be with Buss Ford. It truly does feel like once you purchase a vehicle from them you are part of the family and they will take care of you for life. Great place, great employees, great service. Cant go wrong here! Purchase with piece of mind!
Gordie Boucher Ford Lincoln of Janesville
Sales & Leasing Consultant
Gordie Boucher Ford of Kenosha
Sales and Finance Director
Gordie Boucher Ford Lincoln of West Bend
Lincoln Executive Business Director
Heiser Ford Lincoln