I brought my car into Ewalds for service because their... - drazepp
I brought my car into Ewalds for service because their schedulers told me I had a shot at getting a loaner that day. The first thing Bob told me was that they only give loaners for warranty work. I had passed up a closer dealer that does give loaners too, and my car was being towed, so that was a significant first strike.
My car was already there though, and I wasn't about to pay for a second tow, so I had them look at it.
They then turned and repeatedly lied through their teeth, trying to get me to replace an engine block that didn't need replacing.
1st I was told there was coolant in my cylinders and the cylinders were very scored.
2nd I was told that the spark plugs were soaked in coolant, and it would not have been worth the time to look any further for damage, so they just decided it needed an engine replacement.
3rd I was told my engine had seized.
4th I was told that there was so much coolant in the cylinders they couldn't even look for scoring, but because the coolant had gotten into the engine it had to be replaced.
Luckily, I know enough about cars to know that coolant in the cylinders is not necessarily a death sentence for your car. Usually it just means you need a new head gasket and/or cylinder head. I brought my car to a small shop, where they cleaned out the cylinders and the car started right up. So for a quarter of the dealer's quoted repair cost, my car will be up and running again.
Oh, and BTW, the cylinders are not scored, nor, obviously, had the engine seized. Ewalds did kill my battery though.
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