Be extremely careful if you choose to purchase a vehicle... - Itsmemaofdl
Be extremely careful if you choose to purchase a vehicle from this dealership.
ASK FOR THE TITLE.
These guys are not who they seem no matter what the other reviews say.
Tom Lilach sold me a vehicle on Jan 4th that Bergstrom didn't have the title for, confirmed yesterday by the Finance guy.
Told Tom received letter from DOT that car was not titled or registered, told me it was taken care of and car was registered.
Checked with DOT a week later because you cannot trust a car salesman and found that it was not taken care of.
Stopped in to discuss a separate deal and true colors began to show, rude and unprofessional comments.
Told Tom that car was not taken car of and he proceeded to lie to me again and told me it was.
Inquired about how guaranteed financing worked and Tom told me they will give me $1500.00 a month payments, which I in no way could afford, but it would satisfy their claim of offering guaranteed financing. Isn't that great.
New GM said he would take the bull by the horns, but sorry DOT closed, has off the next day, oh and sorry, DOT closed on Sat.
Finance guy said I would have plates today since they finally got the original owner to sign the title.
You know the story by now, no plates.
Said he has to take care of kids and has stuff to do so maybe I can take off work and take care of it.
xxxx NO!!
This fine group at Bergstrom Ford definitely goes out of their way to take care of their customers.
Don't even bother trying to contact Corporate either because they will transfer you to every Bergstrom dealer in the state before they would ever connect you to Corporate.
Just a little tip, Your best bang for the buck is send John an email and contact BBB as well as DOT dealer investigation.
At this point, stuck with a vehicle that I still have no proof is mine, is not registered, basically cannot drive, but required to pay for.
Not quite sure how they thought they would get away with selling a car without the title but sure they will be explaining it in the coming weeks.
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