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Easy, low pressure sales. They have a pretty great line... - shawnsdservice
Easy, low pressure sales. They have a pretty great line to good used vehicles. One of the easiest places to work with. I would highly recommend.
Top Reviewed Specialists At This Dealership
Sales and Leasing Professional
I flew in from Colorado... was picked up by the greatest... - Taj_mac
I flew in from Colorado... was picked up by the greatest couple and enjoyed a spirited and humorous conversation until we got to the dealership. Once there the process was friendly and quick. With the test drive it may have taken a total of a hour. Very courteous group of people and the easier car buying experience I have had to date. I’d definitely recommend buying from them.
I don't think we've ever felt more comfortable buying a... - Chris
I don't think we've ever felt more comfortable buying a new car than we did with Peter and Reggie. They were kind, friendly and a pleasure be with. Peter came through with a fair deal we could easily accept. Reggie's explanation of the features in our new vehicle was understandable and easy to follow without causing confusion. I also need to thank Clayton for his assistance when we first came in to look at the vehicle we saw on-line. Our finance guy was great too, sorry I don't remember his name.
Sales & Leasing Consultant
New Car Sales Consultant
Glen was a pleasure to work with. He made our car buying... - savsmith85
Glen was a pleasure to work with. He made our car buying experience an A+ from beginning to end. Hope to do business with him again. 😃
Great people to deal with. Salesman was very great Very... - Janet’sbronco2021
Great people to deal with. Salesman was very great Very nice and clean. Very easy to get to. I will go back when I need a new car
Great people, helpful, and strong communicators. I... - Somms41
Great people, helpful, and strong communicators. I didn’t even have to go into the dealership. Everything was done on line from the safety of my own home. I strongly recommend buying or leasing from Darrow.
Sales & Leasing
As always, I received excellent service on my Buick last... - mariloubax
As always, I received excellent service on my Buick last week. After picking up my car, I was immediately impressed with its improved performance. It’s a great feeling to know there are reliable professionals to turn to when I need my car serviced. Thank you so much, Rod!
Ryan Acker was very easy to work with, very knowledgeable... - Sceptical
Ryan Acker was very easy to work with, very knowledgeable about the Ram truck we bought. Would recommend them to others looking for a vehicle.
Top notch customer service. Billy was very friendly,... - Tcsvolm
Top notch customer service. Billy was very friendly, down to earth and easy to talk to. Helped my wife relax and not be so nervous to test drive
Julian was a pleasure to work with. He managed to provide... - Ashley
Julian was a pleasure to work with. He managed to provide space while we were shopping and then made himself available as we progressed through the purchase process. Julian helped to provide a great experience from start to finish.
The staff at Russ Darrow East was very helpful and made... - ricktinabloom
The staff at Russ Darrow East was very helpful and made the process as easy as possible...Thank you everyone! We look forward two working with everyone in the future.
We had Christian M as our sales contact at Plymouth Van... - David.szepanski
We had Christian M as our sales contact at Plymouth Van Horn, very enjoyable experience. Christian was very knowledgeable with Ram & their trucks! We will be back.
We are very pleased with the deal we got on our 2019... - tkck2
We are very pleased with the deal we got on our 2019 Dodge Journey. I appreciate the fact that Scott and the other salesmen don't run out to your car with "hard sell" the very moment you pull in the driveway. He let me take my time and look around....answered any questions I had....and all in all were very courteous and informative. I would not hesitate to return to Reed Chrysler the next time we need a vehicle.
The best car buying experience I’ve had - DieselTrucks rk9531
If you are considering buying a vehicle Burtness is the only place you need to look at. They are awesome people to work with and are always extremely fair and friendly. They go above and beyond the average dealership to provide you with the service you would get from friend or family member. There is no hassle and that vulture like mentality you would get other places. It’s a no pressure buying experience plus there prices are fantastic and they give you a way better deal then you would get even after getting your leg pulled by a sales manager at a big dealer. Plus on top of that I got top value for my trade! I can honestly say the staff at Burtness is the best of the best and I will be a customer for life! I highly recommended them for anyone looking to get a new or used car or truck!
Went to look at an 07 Dodge Caliber they posted on... - supernaturalmuggle
Went to look at an 07 Dodge Caliber they posted on Facebook for sale for $3,395. Got there just to find out they hadn't inspected it yet and couldn't even sell it, yet its listed for sale. They took my info because I needed a car ASAP and this was in my range. I had the money that first day. They messaged and said the car was in inspection and would be out the following Monday. I made an appointment to see it with every intention to buy. They messaged the day of and said it still wasnt for sale and had more inspections to do. I went back to the sale add posted and the price was now $3,995. The raised it $600 and still wasnt even selling it! I needed a car that day wait another week just for then to raise the price and say it wasn't for sale. Worst customer service ever.
Purchased a car from here and Andre was our sales rep. He... - Kmarie4128
Purchased a car from here and Andre was our sales rep. He was super helpful with everything and very pleasant to work with. Made the whole car buying experience so much easier!
We had a problem with our 2016 Jeep Renegade. We talked... - ctcera
We had a problem with our 2016 Jeep Renegade. We talked to Matt Pulaski and he said leave it overnight and it'll be done in the morning. It was, clean and ready to go! Matt was very professional with a "can do" attitude. We are very happy with the service and how we were treated. Matt is an asset to the Schlossmann dealership.
Thank you again Matt!
Chuck and Terri Cera
Great dealer and good service too! - MrMvr
I've purchased 2 cars from Schmit Bros, and serviced my last 6 cars here. They were fair on pricing, and have been competent and fair on service work, scheduling and loaners if needed. Keep up the great work!
By the way, I noticed they are currently showing 1.5 star rating, but if you all up the reviews before mine, they average out to 3.5 stars, so there's a skewing of ratings, don't read too far into it.
DO NOT GO HERE. Worst service I have ever received in my... - AMahaffey
DO NOT GO HERE. Worst service I have ever received in my life. Buyers beware. If you purchase they offer a warranty that states that you have to use a certified Chrysler dealership for all your work and maintenance done on your vehicle. I purchased mine in 2008 and have used many different Chrysler dealerships in the country and this is the only one that is completely inadequate. I love my Jeep so much but will no longer be purchasing from Chrysler because I can not deal with the incompetence of this place. Long review and details below!
I have a life time extended warranty on my jeep. I have had many issues with this dealerships service. From them not turning the warning lights off after servicing, to simply not "finding" the problem with my roof leaking. However, being that this is the closest Chrysler to me I had no choice but to keep bringing my jeep back for service.
On January 27th I left my car for the day because I was experiencing low tire pressure warnings with brand new tires on. I told them MULTIPLE times that I believed it was due to the sensors. When they called they told me that three of my tires needed to be resealed and it would cost me roughly $40.00 per tire. I explained that they were just purchased from silver lake tire auto next door and that I would bring it back to them. So the following day I left my car again with Silver Lake and they informed me that it was the sensors that needed to be replaced. They did a very detailed review and listed pictures for me to see as well. When I called back Chrysler they were very unapologetic. Really didn't seem to care at all that they misdiagnosed and wasted my time for two days without a car.
February 4th I brought my car back and they told me that I did need to replace sensors and that it was covered under my warranty but they did not have them back in stock.
February 8th they installed the new sensors. It was below zero outside and I had to bring my four children with my husband and I so that he could drop me off and I could drive my jeep home. However, when I got into my vehicle it said my back tire was 0 and to check tpm. I went back into the dealership almost in tears with frustration. The sales manager on duty (maybe Justin? ) asked me what I would like him to do about it. He said that he did not have a loaner for me and there was no way I would be leaving my car again. I told him that during this whole ordeal no one would call me back. I asked for managers I got Voice Mails. I asked for calls back I got NOTHING. The only way I got a call back originally was because I did the online chat. He assured me that I would get a call the next day. The next day I did receive another unapologetic phone call asking me to bring my car back. Having already gone so many days without my car I told them I would not bring my car back until they had a loaner for me. Jim Stabl (my service advisor) told me it would be a few days and he would call me when something came available. That was February 9th. It is now MARCH 11th. No one has called me. I am done with this dealership. I will now travel over an hour for all my service needs rather than bring my car here every again. I will be contacting Chrysler and rating them everywhere I can.
Awful experience - Molitor13
I brought mmy vehicle here to get fixed and they had it for 3 weeks and did nothing to it... we called multiple times, left a bunch of messages over a span of two weeks and no one returned our calls. We went in to talk to them and they told us they could not find the paperwork for our vehicle... So, after 3 weeks (and some change) we went and took our vehicle. NO one called us or anything... for all they know someone stole ouour vehicle... it is absolutely ridiculous!! We had already paid $120 for them to "diagnose" our vehicle... which we took it to another mechanic who found the REAL issue which is not really the issue they told us that it was.... so frustrated with this experience and would never recommend their service center to anyone!
Awesome service horrible sales - Love my jeep
Love the service department Fair. If anything extra needs to be done they call you before they perform the work. Sales department never call you back so I bought my vehicle from a different place
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