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The dealership is most welcoming that’s good customer... - Harmony Aranda
The dealership is most welcoming that’s good customer service, promising, understanding and they offer quality vehicles to their customers. Keep it up and thank you much
Top Reviewed Specialists At This Dealership
Conner order parts and had my key fob fix. This was the... - Larry
Conner order parts and had my key fob fix. This was the agreement made when purchased. Services was great! I would recommend Luther to other friends.
I was taken care of on time, the service manager listened... - Stromme.cyndy
I was taken care of on time, the service manager listened to my issue and took notes. She kept me informed that they found where the noise was coming from and I then road with the service technician to confirm.
This is our third Hyundai and the second one bought at... - P&K
This is our third Hyundai and the second one bought at Buerkle. We've had nothing but positive experiences. Both sales and service staff are professional and courteous. In this instance it was Matt that we worked with in the purchase of a '21 Sonata Hybrid. It's our first hybrid and Matt was very patient in showing us some of the features that are unique to hybrids. We happened to hit the dealership on a particularly busy day at the end of a month. There was a backup on detailing new cars, so Matt "leant" us our trade-in to run some errands while that was being done. We will be back.
No inspections done on trade ins before selling! - bazaccardi
Worst exerience of my life! They will sell you a used vehicle without inspecting it and then lie to you and treat you badly. The only redeeming quality was Hutch the salesperson who sold me my vehicle. Noticed windshield wipers and fuse were blown right away so I brought it back and they replaced the fuse (failing to put the fuse cover back) but not the wipers...strange but ok. Then was my order of Weather Tech floor liners - we were told a few days at the most, a week later I called and they can't even tell me if they are there because they admin lady is not there?!? So I go up there and they have the front two rows but were going to wait the 3 weeks for the 3rd row to come in off backorder 3 weeks away. I live in Minnesota, give me the mats I ordered when they come in and don't make me jump through hoops just to see if they are there. Then comes the most recent experience. I was sold a vehicle that I was told had new tires and an oil change. 2 months and less than 10,000 miles later and I need new tires! Like they are soooo bad it's not even safe to drive on without immediate replacement as well as an alignment. Then the shop tells me my oil pan gasket is leaking! I called to get the inspection record for this vehicle and, go figure, there is no inspection record. Now we have had such a bad experience with the staff that one lady actually said "Jesus Christ" after she hung up on us once already, just for wanting to talk to a manager and not just leave him a message. Apparently the only way to get a resolution is through the review process instead of calling them directly. It seems as though this dealership only cares about your experience if you might make others aware of it, so here I am.
Morrie's 394 Hyundai
Luther Bloomington Hyundai
Luther Burnsville Hyundai