For the second time with Minneapolis Audi, I had... - CShock
For the second time with Minneapolis Audi, I had experienced horrible customer service. I will never buy from there again. I completed all the necessary paperwork and credit app before going in to save time and waited in waiting are for 1.5 hours while they got the financing approved. No one checked on us, never gave back personal documents. Then took another 45 min to complete purchase. Then trade in loan wasn't paid off in time and I had to pay additional interest. No one ever called/emailed/texted after purchase. I would expect better than average service from and Audi dealer. Then they mailed out license plates in a paper envelope and arrived all bent up. I filled out a customer service feedback form 3 week ago and asked for follow-up, and still crickets. Seems like they only care about your money and once they have that, onto the next person.
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