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MaraLea McGill hands down made this the most pleasant car... - Doug Rubick
MaraLea McGill hands down made this the most pleasant car buying experience I have ever done. From initially reaching out to signing the paperwork she was a tremendous help. I had multiple technical questions up front and she promptly was able to answer them all. She was quick to respond to emails, calls and texts. I really enjoyed working with her. Also the truck is awesome! Thank you very much!
Best service department - Tcbconsultants
We were on vacation when our truck threw error codes they squeezed us in to there already busy schedule and got the problem taken care of in a very timely manner have nothing but good things to say about this dealership we still got on with our vacation with only small delay Joe the service manager was the best service manager to deal with. the mechanics that worked on our truck were very professional and the best guys as well. the dealership is really cool with all it’s old nostalgia
Thanks guys for all your help
We are traveling from out of state and my Check eng light... - May Shupe
We are traveling from out of state and my Check eng light came on, went in to have it looked.... the service advisor said you need to make an appointment, mind you we already told him we were traveling from out of state. Seriously this is how you treat people?!?! The service department lacks customer service skills!! You don’t treat people like this. 5 minutes of taking care of a customer could have been a 5 star review!!
I hate this place it is a joke. This dealership has the... - Rubes
I hate this place it is a joke. This dealership has the worst service department! I now drive to Ronan. They lie to your face and try to make you feel better with smooth talking. The bottom line is they shouldn’t be in business. I’ve had my tire come off because they only tightened two of 8 lug nuts. I’ve had parts ordered that they say will take time because of COVID. You call them every month for seven months asking about parts only to have them say a half year later they haven’t heard of you. You ask them to rotate tires, and when you come back to pick up your vehicle you find they haven’t done what you asked. Instead you get the response well they looked fine, even though you just drove 10’000 miles and they need rotated. .your pickup goes into limp mode and goes in on a wrecker three times and they tell you your pickup or your turbo just needs reprogrammed. A week later they replace the turbo and you make it 25 miles before it fails again. Then they replace it a second time and rip the wiring harnesses from your pickup telling you it came it this way. Need I mentioned this pickup has under 30 thousand miles at this point. The best is they will tell you well I’m now the new service manager and that was all in the past, from this point forward I’m going to make changes. Well if you believe this good luck. I’m to the point where I think the owner is to blame, not the sorry managers!