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Fast oil change and very friendly - ralphcorreajr
Normally when I do an oil change it’s a day process , they had me in and out . This will now be my home for all my service needs . I had also left my phone in service rick had found it . Go see
Rick in service , a straight shooter ..
Top Reviewed Specialists At This Dealership
Certified Product Consultant/ Business Development
Howard was recommend to me by a neighborand she was right. - firstname.lastname@example.org
I was interested in a 2019 Murano, Howard took me out to drive and explained everything to me but then I saw another car that was less money and took that one for a ride and thought it was ok . So I proceeded to purchase that car and Howard explained it all and I did the financial part then took it home. The next day Howard called to see how things were going. I was so depressed with this car and Howard told me to bring it back in. So I returned and between Howard and Chris they made that process seem simple and never complained about the extra paperwork in purchasing the Murano I originally wanted. Then finised off the process with William in finance, which was a delight, a real personal person. Rode off into the wind and really love my 2019 Murano. I would seriously recommed Howard to anyone and everyone. Gerald Nissan is at the top of my list.
Great, no pressure experience buying CPO, inspect your car - Frontier2017CPO
Glendale Nissan was one of several Nissan dealers I visited in search of a Certified Previously Owned Frontier. I bought a 2017 Frontier 4x4 from them and Juan is the sales person that helped me. Manager John also helped as well as finance person Juan. All treated me politely and respectfully. At no time did I feel pressured to do anything. Juan and John offered me a discount on the published price. I test drove the truck and told Juan I had others to see elsewhere and I would be in touch. He did not protest. As it turned out my subsequent experience at a Nissan dealer in Hemet sent me back to Glendale Nissan to test drive the morning's vehicle again, this time for longer. Juan was patient with my deliberate process. Earlier I asked Juan and John for the out-the-door price of the car. I read reviews of other car places that had expensive dealer-added options that came up late in the closing process. Not my experience with Juan and John. The price was the advertised prices less the discount promised plus sales tax, DMV registration and $85 doc prep fee. Just what I expected. None of the people I worked with pressured me to buy anything else. It was an ideal experience. The truck is a 2-year old rental that Glendale Certified. I bought the car on a Monday. The truck was dirty, inside and out. I was able to look past that to see the value of a sound, Certified vehicle. I pointed out grime on the front seat and carpet and asked Juan to have it cleaned. He also said they wash the vehicles they deliver. I picked the truck up the next day. It was nicely cleaned on the outside and mostly cleaned on the inside. When I got home I was able to get some back seat and carpeting stains out with a brush and clear water. Other notes: Glendale Nissan had only one key and fob for the truck but since the truck is Certified the rules say the customer gets two keys and fobs. Glendale Nissan provided the second key and fob. Also, something I did not notice until after I bought the car and I have not said anything to Glendale Nissan is that all Nissan Certified Pre-owned cars should have all four tires be the same brand. The tires on my truck are two different brands. I did notice the two brands while I was test driving the car and said so to Juan but I did not know at that time I deserved all the same brand. All four tires are in good condition so I decided not to bring it up "after the fact" but a small part of me is disappointed, especially since I will be towing a trailer with this truck and one of the sets of tires is a no-name brand, literally no name on the tires. FYI, the truck has 35,000 miles on it. I would buy from Juan at Glendale Nissan again but this time I'd bring up the mis-matched tires.
Internet Sales Director
Internet Sales Consultant
Kuba, was great, knowledgeable and helped us with our... - Arkayjay
Kuba, was great, knowledgeable and helped us with our purchase of Rogue SV AWD
I will recommend this dealership and Kuba for great service provided
Online advertised price (mandatory dealership items) - Sagar
Online sales person contacted me directly after my online inquiry in response to their online listing of Nissan Altima 2019 SV trim AWD. She provided the quote of $21,000 excluding title, sales tax, documentation fee. We drove 2 hours to this dealership and when we sat for final numbers, Sales manager came up with a OTD price of $26,040. So the price that they confirmed changed from $21,000 to $23,710 (+ the sales tax+documentation fee+government fee is $2,330, which was excluded from advertised cost that we already know).
So when we asked about it, he mentioned about the mandatory dealership items (wheel locks $599, simonize paint $1599, anti theft protection $399 and ETHOS $355) that I should pay to qualify for the online advertised price. When I showed their site where this information is not mentioned then he mention that you won't be driving all 2 hours to their dealership if price is not attractive but they will be in loss if they sell the car for online advertised price. So I have to buy these dealer added items at their mentioned price. I ended up paying extra $2000 than what I was expecting to pay for the car. I know if I buy the wheel locks directly from Nissan it cost me $70 but I paid $599, I don't need the simonize paint and anti theft stickers but had to buy in order to qualify for online advertised price.
After reviewing other online reviews, I am seeing similar responses from other online shoppers about this dealership. So please beware of the online scam price that this dealership offering, though dealership and inventory seems decent not sure why management is encouraging this dealership item scam(?)
Thanks to Djamal for getting me and my family into our... - jose maldonado
Thanks to Djamal for getting me and my family into our new car. He did everything he can to make sure I got what I wanted since my other car was totaled. Will definitely come back again.
Great experience - Bella
If you thinking of purchasing a new vehicle I strongly recommend Kelly Nissan! They take the time to explain in detail, make you feel welcome! My sales consultant Jerome Brown did an excellent job!
This would not be a dealership I would ever give repeat... - Business
This would not be a dealership I would ever give repeat business to or recommend. I was not given a fair trade value for my used vehicle, as they shuffled numbers around to finance my new vehicle. They are basic thieves. Worst car selling and buying experience I’ve had.
Peter Sakleh was very helpful and knowledgeable about the... - elunningham
Peter Sakleh was very helpful and knowledgeable about the process. He made it seamless and I would recommend him if you're in need of a car.
Bill Kay Nissan
Assistant Service Manager