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Eric in the service department is wonderful. I will... - WEINERTA
Eric in the service department is wonderful. I will always go through him first. If he is unavailable, I always get treated with care and respect.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Happy with parts and quick change departments people... - smittycei70
Happy with parts and quick change departments people Done done done done done done done done done done done done done done done done done
Scott is the go-to salesman. The management team are... - Edward
Scott is the go-to salesman. The management team are personable, considerate and professional.
The service team under the capable management of Dennis is the place for car service. Karri, the Business Manager, was gracious, seeking the best finance plan and displaying a helpful service attitude.
Go go go to Napelton in Blue Island right now.
Dr. Mose Kincaid
I took my vehicle here to be serviced for a recall which... - Knap1960
I took my vehicle here to be serviced for a recall which went fine. Also had them do spark plugs. They charged $180 per hour for labor. Which I could’ve had the same job done down the street for $120. I figured them being a Mercedes dealer I would pay the $180 for quality work which is the exact opposite of what was actually done to my vehicle. They left the rubber weather stripping for the hood laying on my engine. They did not snap the computer and wiring harnesses back together either. Basically just left parts of my engine compartment laying on top of my engine cover. I will never be returning to this dealership for service. Would not even trust them tightening a lug nut on my wheel after this experience.
Ordered a 2021 Ford Mustang Mach E from Rich S on October... - IlliniBird
Ordered a 2021 Ford Mustang Mach E from Rich S on October 12th 2020. He was polite, competent and efficient. Experience was a real pleasure. I’m looking forward to hearing frm Rich as to the date of production of my car! I highly recommend Terry’s Ford of Peotone and working with Rich.
I came to Napleton & Andre Green cared for me like... - Denise E Michaux
I came to Napleton & Andre Green cared for me like family. Had some problems & it took a month to get my car, but they were resolved & Andre kept me informed during the whole process. I Love my new 2021 Corsair. Also thanks to John Tyler & Ken Hooks for their help. Denise E Michaux
Great dealer and Service Department. Competitive... - RLWILSON2001
Great dealer and Service Department. Competitive pricing, great selection, service with a smile. Love the Nautilus, great looking, very quiet, comfortable ride. Very well sized second row with ample cargo shade protected rear cargo area.
New car - Lewis
Bob wojthan jorge bajes and everyone made me feel at home love the car and the service great job finance guy was great thank you so much
Miracle Workers - Loni515
I would definitely recommend this dealership. My salesman Michael Bales was the best. My concierge Rachel went above & beyond to make me feel very comfortable. Together they worked out a great deal for me & I love my new car. Thank you guys...
THIS TERRY'S LINCOLN MERCURY DEALER AT 143RD STREET IN... - USMITH112
THIS TERRY'S LINCOLN MERCURY DEALER AT 143RD STREET IN ORLAND PARK ILLINOIS, KNOWINGLY SOLD US A 2004 MERCURY MOUNTAINEER WITH A BAD TRANSMISSION ON IT. FURTHERMORE, THEY DENIED THAT THERE A PROBLEM WITH THE TRANSMISSION UNTIL THE 12 MONTH/12000 MILE WARRANTY EXPIRED AND THEN STATED WE NEEDED A NEW TRANSMISSION. THEY TRIED TO CHARGE US APPROXIMATELY 4500.00 TO REPLACE THE TRANSMISSION BUT ENDED UP SETTLING AT ABOUT 3000.00. THE CAR ALSO HAD SEVERAL OTHER ISSUES WHICH THIS UNSCRUPULOUS DEALER CONCEALED FROM US. DO NOT DEAL WITH THEM IF YOU CAN AVOID IT.
Joe Rizza Ford and Lincoln of Orland Park
Body Shop Manager