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Mike Ayoub made buying a new GMC Terrain easy and... - Jason Keller
Mike Ayoub made buying a new GMC Terrain easy and enjoyable for my wife and me. He went the extra mile to make sure our needs were met, and worked with us both by phone and email. He also took the time to show us how to pair our phones with our new vehicle, and how to use all the other features. Mike O'Connell also made financing quick and painless. I would recommend Arlington Heights Buick GMC to anyone looking for a new vehicle. This dealership as a whole was very covid conscious and I felt safe during my time in their facility.
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
We had to wait about a half an hour for help, but we... - jtaylor7997
We had to wait about a half an hour for help, but we really liked how hard Mike worked to try and make us happy.
New Sales Manager
Sales & Leasing Consultant
Jim was helpful and made the car buying process easy and... - leann.herself
Jim was helpful and made the car buying process easy and enjoyable. He didn't try to sell us something we didn't want or need. Highly recommend.
Great service and listened to my goals and requests.... - Andrew
Great service and listened to my goals and requests. Didn’t push things that weren’t wanted. Made the process easier, quick and did a good job explaining options.
Service department was well organized and efficiently... - PLWSPARKLES
Service department was well organized and efficiently run. My appointment was confirmed the night before and I got taken in promptly and had a shorter wait than expected.
Sales and Leasing Consultant
The entire dealership is wonderful. Everyone is... - Dan
The entire dealership is wonderful. Everyone is pleasant, happy to help in any way possible and always friendly. Service to sales to ownership-everyone is top notch! Dave and Blake made the process of buying my 2021 Sierra a fantastic experience and I wouldn't consider another dealership when the time comes for a new vehicle>
Danielle is the best. I always feel special when I come... - DEBWHEAT
Danielle is the best. I always feel special when I come to have my vehicle serviced. Excellent service! Love coming to Rizza Cadillac. I used to go to Hawk, but I love Rizza.
They did amazing found my problem right away after... - Justinbethel27
They did amazing found my problem right away after dealing with it for two months. I've been to 5 different places in a 2 months nobody knew what it was Thank you
Polite and knowledgeable about what my needs were. I... - Richard J. Stanula
Polite and knowledgeable about what my needs were. I felt very comfortable at Palmen, like at home. I always will buy my vehicles there. Everyone seemed friendly.
I always receive excellent service when I call Kevin... - Ruth M
I always receive excellent service when I call Kevin Lucas explaining a problem that I'm having with my car. Their employees are very friendly and accommodating.
Sales & Leasing Consultant (Also the nicest person here)
Tony was great! He and Dan made sure I got the car I... - Mary Roe
Tony was great! He and Dan made sure I got the car I wanted. I left the dealership very happy with my new GMC car.
Devin was an amazing help especially with my first car... - Emma.r.judge17
Devin was an amazing help especially with my first car purchase and being a college student. The place was amazing definitely would buy a car from here again.
Prompt and professional follow up and service on my auto.... - REALESTATE4SALE
Prompt and professional follow up and service on my auto. Lights now work fine. Print out of estimated future service was also helpful. Thank you. Cimena Cummings
New Car Sales Manager
General Sales Manager
Fantastic experience! Luigi and Bob did an excellent job... - thegalushas
Fantastic experience! Luigi and Bob did an excellent job putting this deal together quickly. I feel like I got a great price. When they realized this vehicle didn’t have remote start as listed on CarGurus, they put it on before I picked it up. They worked with me when there was a slight issue with the trade in title as well.
The man that helped with the financing was wonderful as well but he isn’t one of the guys listed.
I think many times, women would be intimidated doing this on their own. This was not the case at all for me!
I’d totally recommend this dealership.
Very helpful making everything that I requested happen,... - CRAIGPODRAZA
Very helpful making everything that I requested happen, even in a market of hard to find what is desired. I will be back for another!
Sales & Leasing Consultant
Clean,friendly, well-run service center. Good... - DANBISHOP3
Clean,friendly, well-run service center. Good communication of work that is needed. Service advisor is knowledgeable and informative. Service is done quickly and competently.
New work truck - schmitzdoor
After heading to another dealership to buy a truck to find it got sold I was rushing to find a new truck, found Dearth GMC online they had what I was looking got running boards on the next day for me the transaction was fast couldn’t be happier
Will buy my next truck here when the time comes!
Very friendly helpful costumer service. Willing to answer... - Richard.ryan55
Very friendly helpful costumer service. Willing to answer all questions and helpful in buying a vehicle in every aspect from general manager to the salesman.
Was referred to Zimbrick by a family member. She told me... - krtschnd
Was referred to Zimbrick by a family member. She told me they were a reputable dealer. Bought a used vehicle with no visual rust or corrosion problems. The car fax and dealers inspection listed no corrosion issues. Six months down the road with an extended warranty I take it in for a check engine light let them know the things that have been going on with the vehicle. It was down shifting for no reason and had been doing so sporadically since I bought it. They had to take some covers off and find corrosion on a wire to the transmission. Come to find out not covered by my extended warranty even tho they sold it to me in that condition. Instead of working with me I get a 350$ bill that I don’t believe they should have charged or at least split with me. This will be the first and only vehicle I will buy from Zimbrick. I recommend to anyone buying a vehicle from any dealer to have them do a corrosion check and sign off that you will not be charged if they sell you a vehicle that ends up having any. It was a Jetta that for its first 4-5 years was a Florida car. Wasn’t continually in Wisconsin till 2016 and had less than 100,000 miles on it when I bought it. Hard to think you’d have corrosion issues with that amount of miles.
The service techs were great tho!
The Service department told me to find a different... - troessler
The Service department told me to find a different dealership for my service needs, since they couldn’t resolve a basic customer concern. After just purchasing a new vehicle from them you would think they would want to keep customers coming back. Clearly the service advisor has little knowledge of dealership dynamics in that Sales sells the first vehicle and Service sells the second. Although this wasn't my first or second vehicle from them it may be my last.
After receiving a holiday sweepstakes in the mail with... - duddybair
After receiving a holiday sweepstakes in the mail with little pull tabs we matched 3 in a row saying we have a chance to win 6 different prices so I made the 30 mile journey yeah we won alright The so called $25 GIFT CARD is actually a coupon card. A Chinese company must have printed off 600 of these things to handout to suckers like me. I came there after work thinking I won something. I a family man of 7 kids spend my gas that I use to go to and from work! FOR A COUPON CARD! BOY did I feel like a sucker on the way home.
This was a great day , it's like Harley knows me better... - lerrelreller
This was a great day , it's like Harley knows me better than I know myself. So happy with the Ford edge, perfect,exactly what I need. Very happy with the deal!
I'm am very satisfied with my salesman Brian did a very... - GRAMPS
I'm am very satisfied with my salesman Brian did a very good job explaining the workings of the 2021 chevy traverse that me and my wife bought on the 4 15 2021
Carter really took the time and was honest during the... - Nifritz2016
Carter really took the time and was honest during the process. He worked with me and my bank to make sure I was approved for a new vehicle
I had an appointment to test drive a Denali at 7pm. The... - briordan
I had an appointment to test drive a Denali at 7pm. The dealer decided to disregard that commitment and take another customer interested in the same vehicle. If you don’t keep your word, you lose the deal every time.
I have been dealing with Bocker Auto Group for over 40... - rpd
I have been dealing with Bocker Auto Group for over 40 years, most recently to buy a '21 Blazer. Have always been treated fairly and pleasantly by all depts.; sales, service, body and quick lube.
Jonathan was absolutely amazing he is the most fantastic... - Bstoltze
Jonathan was absolutely amazing he is the most fantastic salesman we have ever dealt with. He and his assistant Deallan took the time to figure out the perfect car
Steve and Norma were upfront and honest during the entire... - csteinweg
Steve and Norma were upfront and honest during the entire transaction. We bought a used Jeep grand cherokee they held for us at agreed upon price.
had a appointment on April 3 with a advisor AJ. I was... - Latasha Allen
had a appointment on April 3 with a advisor AJ. I was told they need to keep my truck for a couple of days for what they found.I have been come to this dealership for years with all my vehicles. I was told by him he couldn’t give me a loaner because I didn’t purchase my vehicle there. So I took it back to where I got it from, they kept calling him so they can see what is to this invoice and what need to be repaired.no respond from him at all. I am very upset and unsatisfied with castle Buick advisor what was done to me. So you tell me if my motor when out and I come there and pay for repair you can’t give me a loaner until you finish the work because I didn’t purchase my vehicle from there. Bad business
Thank you for guide us through the purchase of our... - Rivera's Family.
Thank you for guide us through the purchase of our vehicle. We were blessed from above to have a new car and good customer experience.
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