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Great experience at this dealer. Everything from... - pitimutis
Great experience at this dealer. Everything from comparing models, vehicle insights, random questions was resolved. Atanas provided an awesome experience Would happily return and recommend!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Really good and professional company , Mario was very... - Kanjevac.borisav3
Really good and professional company , Mario was very kind and friendly. I am glad that I made business with them and I saw that they care about customers
Mercedes-Benz Product Specialist
I found the exact car I was looking for at an amazing... - Andrew Y
I found the exact car I was looking for at an amazing price. The staff was all friendly and helpful throughout the process and even delivered the car to my home the following day. Thanks for everything!
Mercedes Benz Sales Consultant
Excellent customer service . Oleg was very candid and... - S.CARTER2919
Excellent customer service . Oleg was very candid and informative about the new lease ..I personally appreciated his patience during setting up the deal . Thanks again
Service was very friendly and helpful. will use again.... - Sargis500
Service was very friendly and helpful. will use again. Wojciech my service advisor took care all paperwork with my extended warranty. Very happy with the service.
Service personnel were helpful, kind, efficient and... - EliRoe
Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. Love that a vehicle was offered to me!
Sales & Leasing Specialist
This is the standard for what the car buying experience... - Miggymanwell
This is the standard for what the car buying experience should be. From the moment my wife and I entered we were treated with respect. My wife and I have been to many car dealerships and it is frustrating that the sales reps typically only talk to me and ignore my wife and Tim was the exact opposite. His kindness and inclusion of my wife in the entire process was incredible. This is not only my first mercedes Benz purchase but my first luxury car purchase and while I’m sure my purchase was small in comparison to the vehicles on the lot, Tim made me truly feel like a million bucks. I will recommend this dealership and Tim to anyone looking to buy a new car and will continue my business here next time as well. Thank you once again for the incredible treatment from start to finish!
Accessability to the dealership, easyAmple Customer... - D and S
Accessability to the dealership, easy
Ample Customer parking
Inventory, couldn't ask for more
Salesman Mike: Pleasant, informed, efficient, good at instructing us to the workings of our vehicle
Finance, very easy to work with
Have received many compliments on our choice of vehicle
THE BEST! Thanks Peter! Always accommodating and... - WFfle327
THE BEST! Thanks Peter! Always accommodating and professional! Everyone abiding by safety guidelines for Covid and wearing masks for their customers! Always a class act dealership! I have had only great experiences throughout the years! The cashier is always a pleasant and happy face!
Todd Dekker in service is just fantastic to deal with.... - yagoo15
Todd Dekker in service is just fantastic to deal with. Prompt communication, professional, and down to earth. Taking my car in for service is actually enjoyable.
Let me start out by saying I hate buying cars. Adriatik,... - lminash
Let me start out by saying I hate buying cars. Adriatik, my sales person at Elmbrook, made the experience actually painless and pleasurable. He was very respectful of my wishes relating to a contactless purchase. Adriatik was very professional and his communication was excellent. The price for the trade in and the car was far superior then what was offered in my city. Thank you Elmbrook.
Awful service. Dishonesty and rookies in sales can’t... - BILAL
Awful service. Dishonesty and rookies in sales can’t commit to a word.
Joe acts like a manager but he’s a very far from management or human behaviors.
Serafin is bad too, they have a terrible way in treating costumers like in movies.
I am a former Genesis repeat offender. Post three.... - josephhoeller
I am a former Genesis repeat offender. Post three. However, beyond their means; you can not see a new one, nor price or expect to see one in the foreseeable future.
Therefore, I scooted off to International Autos of Milwaukee. Strolled over some on the lot of Mercedes. Larry Pagelsdorf helped me inspect a 2020 Mercedes C-300. Pricey, but quite well equipped. My 2019 Genesis G-70 was only (8) months old, but too low and too snug for four. I got about right for the trade-in. The on-lot C-300 was out right then. But, Larry dove it to my home for Mrs. inspection. I returned later to wrap up negotiations. As usual the boss has the final say. But, on the last day of the month I think I won. Detailed, gassed and out the door at closing time. The only ‘hang-up’ was initiating the navigation. But, blame may lie with my aged Android Phone. But, Larry got my new ‘Smart Phone’ to make it all appear on screen.
In 100 words or less, Larry Pagelsdorf is the best of 18-20 car salesmen in my entire life. May God bless him as I thanked him profusely. See Larry for an ‘at ease deal’.
Zimbrick was a great place to work with, Jason Campbell... - Glynn
Zimbrick was a great place to work with, Jason Campbell helped me out and did a great job, being 23 i understand that a salesperson at Audi might not look at me with great excitement but he didn’t treat me any different and even was there for me months later for ticky tack things. My new A5 has been great would recommend to anyone looking for your luxury needs!
traded in a GL450 Mercedes for the BMW X7 with the help... - Mike
traded in a GL450 Mercedes for the BMW X7 with the help of Tim, sales manager and Brian Hoffmann.
Bassim helped navigate the best lease program to fit my financial needs making this move to the BMW X7 happen.
After delivery I was having connectivity issues with Spotify within the iDrive 7 program.
Tyler Breunig, sales rep took the issue/problem and ran with it using both his excellent knowledge and skill sets of the iDrive program along with other troubleshooting support to narrow down the root issue.
Tyler invested more than 3 hours working on this project, his tenacity, drive and customer support is something one does see or experience much these days.
Nice having a great supporting cast behind you on projects like this.
As noted this is for the BMW staff as the drop down only gives Mercedes and Porsche
We received a loaner car that is utterly filthy!! I’m... - Consumers
We received a loaner car that is utterly filthy!! I’m not talking about the run of the mill crumbs, mud or finger prints. There is hair everywhere! It looks like the car hasn’t been cleaned in weeks. In this current climate where we are washing hands and wearing masks I don’t know how a responsible company much less one committed to excellence in customer service could provide such a dirty car to a customer while asking them to spend $10K in repairs. We had a scheduled appointment so the loaner car should have been cleaned the night before. The only reason I would patronize this service department is because the problem is beyond my regular mechanic.
Shame on them!
Very Good - Hamman
We purchased a GLS 550 Mercedes in December. The salesman Juan Estrada was very helpful and knowledgable. The manager Jeff DiSandro was also helpful. We had a issue with our GLS that we noticed after we left the dealership and Mr DiSandro said he would take care of it and he did. The service department was also very accommodating, giving me a loaner while they worked on my car.
Autohaus on Edens
Mercedes-Benz of Chicago
General Sales Manager