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Outstanding sales & financial consultants - ltstarr
I was extremely happy with Mike during by purchasing of a CR-V. He was very knowledgeable, respectful and easy to deal with. I will definitely be back when I am wanting to purchase another vehicle.
Blake was very professional and explained all aspects of warranty and extreme wrap.
I will be telling my friends and family about my experience a Zimmerman Honda..Kudos to you!!
Top Reviewed Specialists At This Dealership
Sales& Leasing Consultant
Internet Sales Consultant
Gold Master Sales Consultant
Bought & Leased from BLH before. No surprises & good... - Repeat Customer
Bought & Leased from BLH before. No surprises & good service. Always like working w/Paul & Clark. So far, vehicle has been great! Never had a Ridgeline before! Love it!
Excellant Service Received!I had a problem with the tire... - johnregas
Excellant Service Received!
I had a problem with the tire pressure indicator on my 2014 HondaCRV and pulled into the Bill Kay Honda maintenance doors in Bradley, IL. Allen, in the maintenance service listened to my problem and was very helpful in working to solve my problem. I cannot praise him enough for the pleasant, courteous and professional service I received.
Senior Sales Consultant
Sales and Leasing Consultant
overall great experience. - westmorelandd
Oren Ferguson was great! Did everything he said he would do. Very helpful. Got everything done and made the experience real easy and not stressful. Very social and great people person.
Best car buying experience - Ginger
I worked with LaMont and Keith at Bob Brady Honda and could not have had a better experience. We had done our research and worked with five dealerships to get the best price possible. Bob Brady Honda came through with the best price and straightforward professional service. As a widow with a limited amount of income that was very important to me.
Love My Honda - roproc1
This is my 3rd Honda from O"Brien (formerly Brad Barker) Honda.. My salesman Terrance is a wonderful salesperson, trustworthy, honest and just the BEST. The service department is also great. Anytime I've had a question or issue, they are always there to help. I would never shop ;for a car anywhere else. Keep up the good work everyone.
Best Dealer I Know! - ExClassyCarGuy
I’ve been a huge fan of Ben Quattrone’s team at Honda BMW of Champaign for a few years now. I’ve purchased 2 vehicles from them and I service 4 vehicles with them. I find them accessible when I have questions and they actually care about my concerns. Furthermore, 3 of the 4 vehicles I have serviced with Honda BMW of Champaign are makes that are sold by other dealers in this area (2 Hyundai and 1 Volvo). The service department is better than other area alternatives and have extremely fair prices, even on my Volvo.
Yesterday, when I had an appointment for my wife’s Honda Civic, I discovered I had another appointment that was in conflict with the Honda appointment. I’d completely forgotten the other one and I’d planned on waiting in the service department and doing some paperwork on my laptop. I shared my problem with Drew Ackman, my awesome service advisor, and he consulted with Ben. Ben, the owner, went and got me a vehicle to test drive to my other appointment. Sure, Ben knows I’ll need another vehicle in not too long but he was helping out a good customer out who was in a tough spot. And Ben went and got the car himself! You sure won’t find many other dealers do that!
Oh and what a vehicle he let me test drive! A brand new 2019 Honda Passport. It was loaded with 20 inch rims and has on/off road capability. I later researched it some and found out is significantly less money than a Jeep Grand Cherokee and the Honda was much more refined and handled better. It was very nice and I’ll definitely tell my friends and neighbors about it and Honda BMW of Champaign.
It’s rare to find a car dealership staffed from top to bottom with super people like the team at Honda BMW of Champaign. It’s the only place I’ll go for my automotive needs.
Poor Customer Service at Service Department - KG1992
I have called numerous times over the past two years to schedule maintenance on my Honda. If I had a different make of car I would not being going to Honda. The service department is grossly understaffed, which equates to poor customer service. Today, I tried to call four different times with a combine eight minutes of the phone ringing continuously. Good business practice should be answering a phone or placing a caller on hold within three rings!
I called the operator and it took over 6 rings to answer and she stated that she’s probably at lunch and no one answers the phone. Really?!? Do you think during a lunch hour is when you may have high call volume? Susan needs to stay in the office and focus on her customers!
Great service! - Morgan Kabala
Every visit has been an amazing experience. I always feel like a priority and the staff is always more than helpful and generous, accommodating me with a ride while my car is serviced!
I recently purchased from Lucky Fazliu Great Experience! - 4Runnerbuyer
I recently purchased from Lucky Fazliu Great Experience! I met Lucky more than a year ago and from the first moment I met him, he stood out more than any other salesperson at all the dealerships I was frequenting at that time. Lucky is a true professional at helping people figure out which is the best vehicle option for them. He took the time to sit down and go over my situation, my needs, and wants. Over a year-plus, I considered many different options and Lucky was always willing to help. I would recommend meeting with Lucky regardless what make and model you are looking for. He will help you!
Jeff Deets makes you feel pampered not pressured! - MSNelson
Jeff Deets is my go to guy for buying a Honda. No pressure, he wants you to find the Honda you will be happy with. He is always available to answer any questions I have before, during, and after the purchase. Great guy to talk to and always helpful and courteous!
Well done! - Kami1969
I recently purchased a CRV and the experience couldn't have been better. Everything was taken care of in a timely manner and no pushy sales pitches. As a woman I appreciated the respect of the gentleman I worked with. They even delivered my car to my home for me. Thanks for going the extra mile. Kathryn Bembenek
Might have been the simplest car buying experience EVER,... - Utcheer01
Might have been the simplest car buying experience EVER, no haggling, quick process and they went through the entire vehicle with us. Highly recommend! Love my new 2020 Honda Pilot!
sales manager very very unprofessional rude - vanbuyer
after deal was made van paid for had not left dealership tried to talk to sales manager about issue 2nd key . he became so rude unprofessional got in my face yelling not anyone you want to deal with trust me.pass on this guy.
Bill Kay Honda
General Sales Manager
Bob Lindsay Honda