Acura Dealers near 64114

I recently purchased the 2022 MDX with Amir Moradi at Jay... - Rar85

I recently purchased the 2022 MDX with Amir Moradi at Jay Wolf. Had and excellent experience with wonderful customer service. Amir was knowledgeable and prompt.

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First I’d like to preface by saying we had a wonderful... - kgmiller1985

First I’d like to preface by saying we had a wonderful experience purchasing a vehicle 6 years ago that we decided to come back when we wanted to upgrade. We went in 1.5 mths ago after we saw a vehicle we were interested in. The sales woman was very helpful and they were willing to fix some minor issues with the vehicle. We put a deposit down and waited for the issues to be fixed which was a few days later. The whole process the evening was quick and easy and we thought everything went well. That’s when we found out it didn’t. They never put our deposit towards the point of sale nor refunded us for the $500 deposit. It took MULTIPLE calls to finally get it refunded. Then we received the title work as well as the sales tax check. We were told it would be 4 days but took over two weeks (not too worried about that). However we were also supposed to get a refund from the unused gap insurance from our previous vehicle. The finance guy said it would be included as that is their policy. It is not shown on the receipt. I tried calling and left a message. Never received a call back and just called AGAIN and left another message two weeks later. Still waiting on a response. Also my husband was asked to provide customer feedback and provided an 7/10 review stating the whole deposit issue. He received a call asking for him to change his review to 10/10 and they sent us some photo session to make up for it. He did not as it was an honest review as is this one. I truly hope no one else has issues like this and have a better experience. Our next vehicle will not be purchased here!

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