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Nihad was wonderful. Answered all our questions, went... - Feathersmokeshop
Nihad was wonderful. Answered all our questions, went above and beyond to explain the features of the vehicle! Highly recommend, friendly without the high pressure!
Top Reviewed Specialists At This Dealership
Our experience was awesome Jesus was very helpful and... - Bethharrisonkinser
Our experience was awesome Jesus was very helpful and found us the perfect car. We looked at several dealerships and chose to purchase our new car from Mclarty Daniel
Sales Professional, product specialist, Nissan Truck warrior award winner.
Thoroughly took care of my needs and communicated with me... - tresamarlow2104
Thoroughly took care of my needs and communicated with me related to progress
I had a rental and it also was very accommodating, this department was very kind
Pre Owned Sales
First time dealing with Orr and we had a great experience... - dale.mary
First time dealing with Orr and we had a great experience with this company.
Would wholeheartedly encourage everyone to shop here for their next car.
They sold my trade in before I was officially approved... - Chimom0324
They sold my trade in before I was officially approved and then took their car back and left me without a vehicle. For two whole months there was no communication throughout the whole process. It was a mess. I’d talk to my sales guy (who was amazing btw meeting him was the only good thing out of this ordeal) and he didn’t know anything cause no one would tell him so I’d talk to like two different people and they couldn’t tell me anything. I was lied to and conned. I had a suspicion they sold my car with how long it was taking and was told they still had it. Everyone besides Reagan, who was very rude for no reason, I may have been flustered when he was telling me that they stole my only transportation and way to work and such but that didn’t call for his snarky comments and just simply not caring at all, everyone was super nice to me despite the situation.
From the 1st correspondence the team at Nelson was top... - VickieHall
From the 1st correspondence the team at Nelson was top notch. We had the best experience and JG was an excellent advisor. Thank you all for making purchasing a vehicle such an easy and pleasant experience!! 👍
Outstanding Customer Service!To Sales Manager Devan... - Angelamarieprieto
Outstanding Customer Service!
To Sales Manager Devan Wright and Sales Representative Ken Wada Morales:
Thank you for a quite effortless professional experience we had at Superior Nissan while purchasing a 2020 Nissan Pathfinder.
As such, we found the vehicle we were searching for online via the Superior Nissan new car inventory website. Thereafter, we called your dealership at approximately 10:30 AM to inquire about the vehicle. When you advised you had the Pathfinder, we arrived at 1:00 PM to test drive the vehicle. We fell in love with the SUV, and drove off with an new 2020 Pathfinder SUV by 4:00 PM.
Accordingly, our son, daughter-in-law and 4 grandchildren were elated to drive home in their beautiful new Nissan Pathfinder.
Kudos to you both as they never could have accomplished an effortless transaction if it were not for your professional dealership and staff. You treated them with dignity, respect, and honesty that is not seen in too many dealerships these days.
Thank you again as we look forward to maintaining a great relationship and outstanding service with your sales/service team in the future.
Superior Nissan in Fayetteville, Arkansas in our opinion is #1 in customer service. We definitely will be returning for future services and purchasing of new Nissan vehicles.
Jeffrey and Angela Prieto-Perez
Bait and switch at its best - JOEL1968
I went to Route 66 Nissan to see about trading in my Altima on a 2020 Maxima Platinum. I explained in detail to Jackson Hamilton what I wanted, what I was willing to pay, and that NMAC pre-approved me. He called me 27Dec to advise that his manager would be able to beat the other offers in town by about $50 a month, and include TTL. I took off early to go to the dealership. Jackson had gone home, which was fine since I didn't know until the last minute that I could get away early. I met with another sales person who took me for a test drive. The car was great. However, after I got back it went down hill in a big hurry. I filled out the credit app paperwork. JT from the finance office came over, and he was trying to figure out how to say what he wanted to say. What he said still amazes me. He said that the verbal price quote was NOT based on the top-of-the-line 2020 Nissan Maxima Platinum I had just test-driven...it was based on a base model 2019 Nissan Maxima S. I said I came to buy the Platinum and I'll walk if I can't get the car I wanted with the original quoted terms. He said to give him until morning to work something out. No one called me the next morning. I finally texted Jackson Hamilton to see what they worked out. He texted back telling me they would need $50 a month more. That would mean I would pay $3600 more for the car than quoted. I said I would accept that if they cut me a check for $3600. They declined, but they instead offered me a demonstrator 2018 as a consolation prize. I'm guessing it was a 2018 Maxima, the text didn't say. I told them the only reason I came to Route 66 Nissan in the first place was because of the price, and told them they do not have a good reputation among customer websites like this one and amoung other dealerships. I also told them they were offering the same as Jackie Cooper Nissan, and I wasn't given bait-and-switch sales tactics there. After this experience, I can safely say the bad reputation Route 66 Nissan has is well-deserved. I'd buy a Tulsa Transit bus pass before I'd buy a car here!
The worst experience ever - prattpup3126
I have bought a lot of new and used vehicles throughout the years. Never, have I had this poorly of an experience. The salesman ( Rockie) lied to us on almost every detail. And if that wasn't enough, the service department will not fix our truck, nor return my calls to set up service appointments. Save yourself a lot of trouble and make the drive somewhere else. I will NEVER return to the Fletcher group for anything.
A+ Experience - cmswilson
Cody was by far the best salesman I have ever had. I bought my husband a new Nissan Maxima and he never once treated me like I was a "dumb woman". He was very respectful and gave me the deal I requested. Thank you for treating me with respect. My husband and I will shop Wood Motor Company first for our next new car.
Jackie Cooper Nissan
McLarty Daniel Nissan